Unique Home Solutions

Unique Home Solutions is an utter joke. Two of their pitchmen caught me working in my yard this past summer, and they offered two hours of handyman services in exchange for a «brief» presentation on siding.
«Brief» turned into two and a half hours of my husband’s and my time. Even though it was obvious we have two young children who needed attention, and we reminded him we were short on time, he would not shut up!
Then, the punchline came. For siding on our house, he quoted us more than $ 15,000. I almost laughed out loud. We could repaint our home, update wood, seven times over for that. Additionally, that adds minimal value to our home. It was laughable. Fine, I thought; it is like a time-​share spiel. Get him out of the house and collect on the handyman offer.
Oh, wait. That offer never materialized. The only follow-​up call we got was to see if we were ready to shell out the $ 15k, even though we had told the ridiculous salesman who overstayed his welcome that we were making no decisions for at least a year. When I mentioned that UHS had not upheld its end, he told me I just needed to call and schedule with Sandy (I may be misremembering her name.). So, I did. I got voicemail and never received a return call.
I got ANOTHER sales call about two months after that. It was then that I forbade UHS calling again. This weekend, there was one of their flyers attached to my front door. I called to not only tell them that solicitation was not permitted in this neighborhood but to stop reaching out to us. To have this conversation, I was put on hold and transferred multiple times. No one identified himself when answering the phone, beyond «Yeah,» and maybe a name.
This company has been nothing but rude, unprofessional, and unwelcome. Run in the opposite direction.

I am late on a small update, they called last week and came out on Sept 20, mind you the first contract was signed on 8÷26÷2014 (August) so almost a MONTH! and of course, now our interest rate is going to be HIGHER and it is a revolving interest rate. so the more you owe the more you pay NICE (SMH), when the guy came to measure for the siding he said they would stat in 6 – 8 weeks! Paul said it would done before the end of October,

Save your time and money (lots of money) and go somewhere else!
I also got suckered into a «free estimate» from the Indianapolis Home Show.
They were first scheduled to come out on a Saturday and they called 30 minutes before the appointment and canceled. So we rescheduled for 2 weeks later.
This time they showed up, two guys doing what seemed like the «good cop — bad cop» routine.
The guys were nice but they were there for nearly 3 hours!
My house was built in 1934 and is less than a $ 100k house.
I was getting an estimate on the following.
1 Front Entry Door with small window above it.
1 Front Storm Door
1 Rear Entry Door
1 Rear Storm Door
1 Basement Door (standard steel door)
3 Very Small Basement Windows (12″ x 24″)
I played their game and picked out the doors I liked. They said the front of their book was the more expensive doors and the back the less expensive. So I went with some about mid way for the Entry Doors and then basic on the rest.
Picked out my door hardware, looked pretty basic to me.
And after sitting through all of that, I get the grand total price of???
$ 24,xxx!!! That’s right folks, more than 25% of my homes value!
I laughed because they didn’t even blink when they told it to me. But I could tell they knew I wasn’t going to accept that!
They ended up knocking off like $ 750 or something. (big whoop!)
I saw him writing the prices down, they wanted like $ 5,000 + for each door!
And the door knobs and deadbolts — those were $ 550 per door!
I asked how many people actually say YES and have them do the work…
They claimed about 30−40% have them do the work.
Think about that. I could have a 3 car garage built and it would probably be less than replacing a few doors with these guys!
SECOND STORY!
My brother had them come give him a quote on remodeling a small downstairs bathroom.
He had one quote from a local contractor for $ 7,000.
Unique quoted him $ 21,000!!!
He could completely remodel his bathroom every 10 years for 30 years for that!!!
Why would anyone hire these people.
The best quote from the salesman was this.
«Why pay someone else to install something you already have.»
Meaning, everyone else will install the same junk you already have in your house and it will just fall apart. While their products are superior (which they were nice, I will give them that) and they are guaranteed for life!
Well, I will save my money and spend maybe $ 2,500-$ 3,000 and have a local contractor do the same job! And when those need replaced in 15 years or more I will do it again.
DO NOT BOTHER WITH UNIQUE HOME SOLUTIONS!!!

Got a quote for a walk in shower. They quoted me 12 grand. I laughed and gestured for them to leave. It took them over 2 hours to get to that point. They quickly scrambled the price down to 7500 by changing colors. I think they were trying to take advantage of a single girl. However, I had already done my homework. They also were a no show the first appointment. What a waste of my time! There is no way they would get my businesses after that showing.

It all started out friendly until Mr. Unique thought he could talk down to me in a «youareafemaleandwillbuyanything» manner. Wrong. Wrong-​o. I was raised by the kind of man who buys a new car at the lowest rate possible and then asks for a couple sweatshirts, oil changes, and a cherry on top while he’s at it. And, much like my father, I have a keen sense of bullshit (or, at least I’d like to think so).
So, Mr. Unique, don’t sit here and tell me one price then all of a sudden pull a 50% percent off deal out of your ass because «you need to keep your guys working during the winter months» (I bet you don’t tell this sob story to my male counterparts when pitching. I bet they respond something like: «Awww, well, of course, if it’s for your men, I’ll gladly drop ten grand. Let me just grab my checkbook. Oh? What’s that you say? 6 grand instead? You’re such a sweetheart.»
The whole experience reminded me of a Saturday Night Live skit that few others appreciate as much as I seem to due to its raunchiness — — - to sum it up, it’s about getting screwed (titled: «Why You Not Kiss Me Before You Do Sex To Me»):
The sexist banter wasn’t actually the most annoying part — it was their lack of care regarding the homeowner’s schedule. In the past few weeks they have literally called me every other day on average (pre and post visit). I also forewarned them before their visit that I only had two hours available and a meeting following their visit. I had to remind the guy twice that I had a meeting and to wrap it up — — to which he continued talking a half hour beyond my end time.
You can run all the commercials you want, but I still don’t want you to do sex to me.

Umm. no thanks. It took over 6 months to address the issues with the the installation issues of our new windows. We’ve since went with another company and have been very happy with them. No more unique.

I did call back. Talked to the VP. He stated he saw my original post on Unilocal.I got an apology for my experience with the company. It was appreciated, but I did let him know I would still never use his company for anything.
Nice that he went out of his way to do that, would have been nicer if it had been done months ago.