6 avaliações para U-Haul Moving & Storage of Castleton
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Chris G.
Classificação do local: 3 Pendleton, IN
I have rented from here in the past without any issues but typically I come here to fill propane tanks. In general… I have found the service has a linear relationship to WHEN you are here. AM Saturday? Then you can expect a bit of a wait. The staff seems nice enough and I have never had any problems. Parking here is a real chore sometimes too… just a small lot.
Kristen V.
Classificação do local: 1 Indianapolis, IN
I rented a trailer last week and the trailer was broken. They realized this and set me up with a different trailer and did all of the paper work without me in the building. When I return the trailer, I notice a $ 60 charge for the insurance(I did not choose the insurance on the initial trailer). I called and the girl told me that the general manager would call me back and refund the money. He never called, and I had to call 3 different numbers before getting ahold of him. When I finally did talk to him, he was VERY rude and told me that the insurance was an option that I had to have picked. VERYPOORCUSTOMERSERVICE. Charles Short, the GM, needs a lesson in customer service.
Scott H.
Classificação do local: 1 Saint Louis, MO
Called them for rates over the phone and the person I talked to was very rude. Their customer service is need of improvement. Trying another store…
Steve W.
Classificação do local: 5 Indianapolis, IN
5 stars for a U-Hail facility should tell you everything you need to know about this place. If you’ve ever been to a uhaul, you know it isn’t a very friendly experience. Not the case here. Stopped in once to buy boxes and reserve a truck. The workers helped me pick out the best box solution for the best price and choose the right truck. Then, they helped me load the boxes in my car. That might sound like a small gesture, but it was freezing cold and I was trying to fit about 50 boxes in a large sedan. They did it all without request and without letting any boxes touch the snow. Picking up and returning the truck was just as smooth. If you are moving, take one source of stress off your plate and rent a moving truck from here.
Jason G.
Classificação do local: 5 Indianapolis, IN
I have to give a big shout out to the folks at U-Haul. We came early on a Saturday to get boxes and reserve a truck for an upcoming move. The folks showed us all the boxes and informed us of their«box buyback program». I really appreciate this because you never know how many boxes you will need and the worst thing is running out in the middle of the packing process. The crew assisted in picking out boxes, reserving the truck for the coming move, and even loaded the boxes in our car which a struggle was getting 35 boxes in a Chrysler 300.
J T.
Classificação do local: 5 Indianapolis, IN
One stop shop for all things hauling and moving. All sizes of trucks and trailers, full service hitch facility, bike carriers, boxes and packing suppliers. Basically everything. Staff is good as well. I’ve been going here for years.