Ron’s Shoe Repair

Brought my vintage Gucci purse here after two tailors told me it was beyond repair. Ron was able to fix it and did so quickly and inexpensively. The purse looks great! Bonus points for the cute dog in the shop!

I heard praises about their shoe repair. I decided to check them out. To make a long story short, I decided to have them work on two shoes. Beware that there is a wait and you would have to return to pick up days later. If you pay in full at time of service request, you get a discount. Also, they only accept cash.
My only complaint is their customer service. The guy at the counter seemed knowledgable but unprofessional twice to me. I expect courteous and no worries about his «missing» of my item. So, I am giving this place an OK.

A good shoe repair shop is hard to find. A good shoe repair shop that will do a nice job on Birkenstocks is even rarer! Well, Ron’s wins on all counts because he did an excellent job on my Birks that had outworn soles and damage to the cork footbeds. Turnaround time was about a week and a half. I’m totally satisfied: the repaired cork looks brand new and the soles are perfect. Highly recommended!

Terrible customer service! My husband and I have been going here for years. The last time I took shoes in I asked how late they were open. They confirmed 5:00. A few days later I returned to pick up my shoes. It was 9min till 5 and the owner was walking to his car. I said its not even 5 yet can I get my shoes? He just waived and got in his car. He wouldn’t even say anything. Then when I went back to get the shoes he was rude and said when he is closed he’s closed and he goes by the clock inside (which is 8 min fast). I told him that an appology would have gotten him further and would have allowed us to bring more business but he said they already have too many customers. I couldn’t believe it. So rude! Don’t go here!!!

Shoe repair holds a place amongst dry cleaning, financial planning, and the eye doctor for me– all stuff I knew existed, but was done by grown ups for grown ups (FGUBGU).
Thus we begin the story of how the $ 79 pair of nude pumps I buy for a bridesmaid ensemble have the heel bottom fall off the day before I am leaving for the wedding as I teeter totter around town.
Hidden behind the Sherwin Williams store on Westfield (just south of Steak and Shake), you discover where I am confident the Godfather would have his shoes repaired. It’s just a single, dark room with a door and a tiny window. The day I was there, Watson (an awesome dog) greeted me as I walked in. Automatic star.
Ron not only fixed my heel, but also removed some scuffs, AND offered to let me pick up my shoes the next day before they were open to the public so I would have them in time for the wedding. Amazing!
Cash or check only, my shoes are much sturdier, and I’m confident they’ll have a prolonged life thanks to this $ 10 investment. I am thrilled to have entered into such a cool realm of adulthood, thanks to Ron’s Show Repair. I’ll never go anywhere else in Indy.

I came to Ron’s with high expectations. They knew I was leaving town and gave me a specific time to come in and pickup my shined and reheeled shoes. When I took off of work early to come and get them they were not ready. They were minimally apologetic and despite my clear request that they drop them off on my porch — just around the corner from their shop as my work hours don’t allow me to return before I left they failed. Also they took pre-​paid money for both shine and heels and one of the pairs was clearly not shined. Overall very unprofessional, poor quality work, unreliable, overpriced. GO ANYWHERE BUT HERE!

Cobbling is a dieing craft. Ron is trying to keep it alive. No matter where I live in the City, it’s worth the drive to Ron’s to salvage a good pair of shoe’s that would other wise die an early death! I’ve been going to him for years now and he’s never disappointed me.
He’s can even make the worst looking worn out Birkenstocks look like new!
* His shop is at the back of another business. He’s just south of the Westfield blvd. & 86^th st. intersection on the west side of Westfield.