Premier Laser Spa of Indianapolis

Place is a SCAM! All they care about is the money.

DO NOT GO HERE!
Worst customer service I have ever experienced, very unprofessional. Jen claimed to be a manager but treated me as a paycheck and not a person. She took more than a week to return a phone call and refused to give information to contact a supervisor. Not worth your time. Not to mention, they claim to have great packages but it is a scam and you can get much better and cheaper hair removal in indianapolis.

Terrible
I regret going there
this is me trying to remove the 1^st review in 2013!!!
my true review now in 2015
Worst LASER service EVER !!!
I second the lady who wrote they treat you as a pay check!
Now I started a few years ago when they opened, they were Ok and i WROTEA GOOD REVIEW!!! I feel sorry for what I wrote thats why i am here again to write my experience after almost 3 years!!!
I went on a Groupon package the manager told me its only for 6 visits, if you pay more you will get 8 visits and a 2 year guarantee of endless visits until your hair free…
ummm turns out to be a SCAM!!!
Ok here is why I gave them 1 star (I wish there is a below zero):
1– The manager changed 4 times, each time new lies.
2– You do not stick with one technician, although I asked for the same technician many times and book an appointment on the days and times she is available!!!
which is important as she would understand my bodys reaction (redness etc… and knows how to adjust the machine for the next visit) now I have to explain to each tech. every time my history!!!
3– Theu change technician every 6 months I guess!!! so every 2 visits expect to see a new face.
4– on each visit I complain of no to minimum results (and I am not a hairy person), they checked the file and said i HAVE been treated with a wrong setting for 4 – 5 visits and because of that I didn’t see any results, so I still have 3 visits left!!!
i told them Its not my problem that your technician is not good enough, I did not pay 5 visits for nothing, they said they will talk to the company and reply back to me … and hey!!! no one called!!!
so at my 8^th visit… basically IAM HAIRY, WITH PIGMENTED SKIN (dark spots on my skin from the laser beam) FROM THIER TERRIBLE LASER SETTING
i told them i have the 2 year guarantee, the unlimited visit … u know what they said!!!
they said its only 4 visits if you are 20% 0r 30% i don;t remember hair free, something like that !!!
so the unlimited visit is only 4 visited and only if you need it, not f you have a few hair
!1
oh ya and when i complained about the wrong settings used, they asked me: what is your race!!! SERIOUSLY!!!
TERRIBLE
TERRIBLE
TERRIBLE
On many levels
its a Scam and I hope no one goes through What I went through!!!