The staff’s opening greeting – «Welcome back to Popeyes!” – made me feel like I never left. This restaurant has all you need. Staff was funny. Food was fast. Restaurant was clean. Chicken was spicy. End of story.
Wayne S.
Classificação do local: 1 Indianapolis, IN
Not sure how the rating is so high here, the service is terrible, they will always be slow and 9⁄10 times will screw up your order. I waited a long time to write any kind of review too. They do always make the food perfectly though(for fast food) so at least there’s that, just check your bag before you drive away.
M C.
Classificação do local: 2 Indianapolis, IN
Have been in the drive thru line for 25 mins… That’s commitment. How many people work here???
Smythe G.
Classificação do local: 5 Indianapolis, IN
Big time service was awesome as it was humorous, service with a smile. my partner goes out internationally and when they come back they want junk food!!! No pastas. so I grabbed all the fast food stuff, and this service was impeccable. $ 5 box including 2 sides$ biscuit. Burger King and paid $ 7 for a hamburger and french fries, had to wait on that. they were also nice, didn’t, «have it my way!» Popped, «Penny Dreadful» in the dvd rounding out our evening :-) :-) :-)
J T.
Classificação do local: 2 Indianapolis, IN
I read some opinion that brief Unilocal reviews are more like comments or opinions than reviews. Splitting hairs I think. Even so, I’ll dig deep and try to file as much review as I can muster for this new Popeye’s on 82nd Street. I went to the drive through and got a 5 piece chicken tenders dinner. It comes with a side and a biscuit, but no small drink. That was $ 8 dollars. Service was good and I was asked all the right questions about type of breading, condiments, etc. Service was prompt too. So fast in fact that I’m confident my chicken was not cooked to order. No problem with anything so far. The problem is the chicken itself. It was rubbery, dry, over breaded and generally not pleasant. And really, its pretty difficult to make fried chicken not pleasant. This makes me sad. I’ve not been to many — almost any really — Popeye’s Louisiana Chicken places, but I was hoping for something better.
Rudolph T.
Classificação do local: 5 Fishers, IN
My Wife and I had a taste for fried chicken and decided to go to the Popeyes on 82nd st. right after they opened. The staff was overly helpful and the food was piping hot and flavorful. We have been back a couple of times since and are happy to report the newness has not worn off. The staff was equally helpful and the food again was delicious. I recommend Popeyes when you want spicy chicken.
Ben H.
Classificação do local: 1 Indianapolis, IN
About as slow as you could possibly get, even for a fast food joint. We waited at least 20 minutes in the drive-thru just to get to the ordering screen, then the guy actually was making and prepping our order while we were ordering, meaning he wouldn’t tell us the total and kept telling us to hold on while he gets our drinks and food ready. Just a ridiculous wait time, lackluster customer service, incompetent workers, and even though the food was good, it just couldn’t make up for the awful waiting and slow drive-thru. Only come here if you have absolutely nothing to do for the day and don’t mind idiots taking your order and getting your food ready a half hour later. Never go here. Always go to the one in Carmel off Carmel Drive.
Richard P.
Classificação do local: 3 Indianapolis, IN
Fourteen years ago, I heard those famous words«Popeye’s Chicken is the shiznit» muttered in the Adam Sandler film«Little Nicky.» Fourteen years. It has taken me fourteen years to finally find out for myself the truth about«Popeye’s Chicken,» and it’s mostly owing to the fact that Popeye’s Louisiana Kitchen has opened a new location in Castleton. It’s a location that has seen more than a few failures, but the fine folks from Popeye’s actually came in and demolished the old building and started anew with an absolutely brand new Popeye’s and, I’d dare say, one of the very few that’s actually located in a decent neighborhood. Is Popeye’s Chicken the shiznit? I had to find out for myself, so I ordered a #2 combo that included two pieces of chicken, a side, and a small drink. It should be noted that Popeye’s offers both a «meal» and a «combo.» The meal includes the main entrée along with a side dish and a biscuit, while the combo adds a small drink. I’m not aware if there’s an option for upsizing the drink and it wasn’t offered. You also get the option of having your chicken spicy or mild along with the customary white or dark meat. Being that this is a Louisiana Kitchen location, the menu also includes shrimp and a few sandwiches. The side items include cajun fries, cole slaw, mashed potatoes, red beans n’ rice, biscuits, green beans, cajun rice, corn on the cob, mac n’ cheese and a couple others. I don’t recall that all come with the meal, but I know the first few do and I chose the cajun fries. The entire meal cost right about $ 6.47 and the serving size is pretty decent with your fries coming in a separate container. The food was hot, fresh, and quite tasty. I would say that the spicy is on the lighter side of spicy, while I would also say that the cajun fries are certainly on the lighter side of cajun fries. That said, the cajun fries were excellent and the serving size was generous for what amounted to a «small» combo and the chicken itself, well, it was definitely the shiznit. The iced tea, as well, was light and flavorful. While I can’t fathom rating Popeye’s a five-star rating, it is fast food after all, it really lost esteem from me for a couple practical reasons. First off, being that they completely demolished the old building and started over there’s truly no reason for this Popeye’s to be anything less than completely wheelchair friendly. It’s not. The parking lot has a slant to it and while there are identified wheelchair parking spaces, they’re across a driving lane from the entrance and far less than ideal. I mean, seriously, whose bright idea was it to create a parking lot with a slant to it? I pictured my wheelchair rolling away as soon as I got out of the car. While that’s a tad melodramatic, it’s not completely far-fetched and that slant made it much more difficult to sit next to my car and load the wheelchair. It was, quite simply, poor planning and wretched design. While the inside design is more wheelchair friendly, minus that silly little bar aisle marker that restaurants too frequently like to use, I also found myself turned off by tables that clearly identify accessibility with the wheelchair symbol. While some, mostly those who are able bodied, consider this a sure sign of accessibility actually most individuals with disabilities regard it as a condescending and segregating gesture. The cashier was friendly and helpful, though I did find it interesting that no one offered any physical assistance considering how much was on the tray plus even though someone was consistently working the dining room they never offered the fairly common gesture of offering to clear a tray. So, while the chicken is the shiznit the service is, well, you get my drift. As this Popeye’s has only recently opened one can assume that they are still working the bugs out of their system. While there’s obviously little they can do about their physical design at this point, one can only hope that their service improves and their disability awareness dramatically improves.
April T.
Classificação do local: 5 Indianapolis, IN
We ate here during their Grand Opening weekend. The staff was passing out beads and menus. There was plenty of staff walking around. They were very attentive. I hope it stays this way. The food was hot and tasted fresh and orders prepared quickly. They generously handed out condiments unlike other locations I have visited. We will be back to this location soon. Love that chicken from Popeyes!