McVey Heating & Cooling Inc

Highly recommended! Every tech has been on time and had an obvious knowledge and know-​how. My family has been using Mcvey for years and will continue doing so!

I do not recommend this person; he is dishonest! My rental property AC was not working due to a bad condenser cooling fan motor. My tenant called McVey to replace the motor and I was given a quote on the phone of $ 385 which I considered very high considering the motor sells for $ 89.00 and takes an hour to change. (I am an HVAC tech myself but live in Arizona)
When I complained to McVey about the high price, he was combative and pushy on the phone but insisted that it was fair because in his words «the coils are dirty and the unit needs servicing in addition to the motor replacement.» His pitch was that he would make sure the unit was serviced and in top working order before he left, so it was worth the price. I agreed because I didn’t want to fly to Indianapolis.
A week later my tenant said the unit still was not cooling the house. I told him to call McVey back since McVey guaranteed it would be in «top working order» after his last visit. McVey returned and said the air filter was dirty and the Freon charge was low. (Two obvious service items.) According to my tenant, he cleaned the filter and charged the Freon for 30 seconds.
McVey did not call me to discuss this return service work, he made no mention of additional charges to my tenant, he did not leave any invoice for charges with my tenant, he did not mail any invoice to myself or my tenant. He simply ran an addition $ 220 charge against my card without my knowledge until I received my bank statement and saw the second charge! Not only improper business conduct but illegal as well. My bank agreed and charged it back to the merchant. When McVey learned of the charge-​back he actually THREATENED my tenant and yet refused to call ME regarding the charge-​back, as though the dispute was my tenants fault.

I had McVey out to look at my furnace. They claimed that it had a bad heat exchanger and the entire furnace needed to be replaced. I was skeptical and called another technician, who immediately recognized the problem simply as a flame sensor which was out of adjustment, which was fixed in minutes with no additional parts. When billed by McVey for the service call, I protested and explained the situation, which was met with cussing and screaming by Mr. McVey.
I also had them install a whole system in another home before this episode. They came out nearly a dozen time to try and get the humidifier working properly, which they never did. Finally I gave up and had someone else fix it.
The company is either incompetent or dihonest (or both). Then, to top it off, they will not own up to their mistakes. Do not work with them.