Jane Pauley Community Health Center

I stumbled on this place because my insurance changed, & this was the only place in the community network that my new insurance took.
I would go to the Dr. when needed as I assume most people do. I never had a long wait in the waiting room, nor did I have a long wait once I was taken back & had to wait for the doctor to come in. The staff was always kind & courteous.
The problem came when my son got pink eye. No big deal really to me. I call to schedule an appointment, & I’m told the only do same day, or next day appointments, & that I had already missed the cut off for next day appointments. I ask if they can call in an rx because its just pink eye, & they advise me that no he has to be seen, & I should take him to medcheck. So I take him to the medcheck problem solved * temporarily* I notice that when they eye should be about cleared up its actually getting worse. So I continue using the drops as prescribed & start calling again into the Jane pauley health center to attempt to see the dr. The first day I’m told again that I had missed the cut off for same day/​next day appointments & to call tomorrow. So I do just that I called before 10am & they were booked for same day, & was told to call back at noon for next day. I call back at noon, & no one answers I call & call & the voice mail is still picking the calls up. Needless to say by now I’m pissed I call back again at about 12:15 or so, & I’m told that they have no next day appointments available & I need to call back tomorrow, & if I want immediate care I should go to medcheck. So, we go back up to medcheck & they issue another rx, & inform me I should follow up w/​my doctor if anything else should happen. Thankfully the second rx cleared it up, & in less than two weeks I found a new doctor.
The scheduling system sucks!