Indy Tire & Auto Service

I was very disappointed as to how I was treated on my last visit.
I had a slow leak in one of my tires. I stopped in to have it checked out. In about twenty minutes, I was informed that the leak could not be repaired and I would need a new tire. As they did not have one in stock, I would need to come back the next day yo have the tire replaced. I was told to come in after 9am as the truck would not arrive until after 8:30am.
I arrived around 1:15pm the following day. I waited for an hour. After an hour I was informed that the truck had not yet arrive and it could another hour.
I will not return. My time is valuable and I should have been informed of the delay when I first arrived.

Absolutely terrible. Got four new tires for my car. Very nice tires. I wanted to clean my car before I took it in but didn’t have the time. I didn’t get a chance to wash my car and wheels for a week after the tire installation. I noticed that there was at least one nick of some kind of ¾ of my wheels.
Knowing that they were undamaged prior to the service I got, I went to talk to them. I spoke with Ken. He looked at my wheels then said «I’ll have someone come out and fix them». He then told me he would set up an appointment with me within the next few days. As soon as I left he went and spoke with my uncle, a mechanic for the company, and said he would NOT be fixing the damage on my wheels.
After not hearing from Ken for another week I went back to Indy Tire to speak with him again. This time he said the damaged wasn’t caused by them. After arguing with him for a bit to no avail, he threatened to take the financing off of my tires, a cowardly move. This is after he’d already told me that he would fix the problem. This «manager» couldn’t even call me to tell me this.
After yet ANOTHER week, now more than two weeks after I noticed the damage, he offers to split the cost with me. He expected me to pay for damage that they caused.
This is an absolutely TERRIBLE branch of the Indy Tire company. I don’t think they represent Indy Tire the way that it should be. Do not go here. Under any circumstances.
I went to the Indy Tire in Avon and also the one in Carmel the service was excellent! Great people work here. Ken at 30^th and Post is a complete idiot.

The guys are nice, with an added sense of humor. The prices are fair. They have worked on numerous vehicles of ours and I haven’t had a single complaint. Ignore the neighborhood and have your car checked out by these guys!