Hoosier Family Health

I’ve seen Dr. Olp at Hoosier Family Health for about a year and a half now. She’s a fantastic doctor – very approachable and thorough. She takes time to listen to patients and explain treatment medication options and decisions. Her assistant is awesome about returning calls, answering questions, and calling in prescriptions when needed as well. I’ve never had a long wait or any issues with the office staff. Highly recommend!

Doctor Brengle is excellent. I’ve had no problem setting up an appointment. Whenever I have a question, I have to leave a voicemail making it pretty likely that I’m going to get something wrong or leave something out. I’d prefer to email but the practice has a complete lack of online presence. If my doctor, his team, or the practice have a professional email address, I’ve found nowhere online to look it up.

I had not been to a primary care physician for a physical in close to 20 years so my wife was on me to get to the doctor (I’m 35). Well they were accepting new patients and through another review site I saw that Dr. Strate had received excellent reviews. I had to wait 5 weeks to get in to see him since I was a new patient but Dr. Strate and his support staff were excellent. Everybody was easy to talk to, and very thorough. I was very out of it when I left because I had to give blood and forgot my watch. They called me before I even noticed it was gone. Great experience and I’m glad to have a new PCP.

Ug, I’ve been taking my family to Hoosier Family Health for nearly three years, and I’ve finally given up on them. We loved the doctors, however the reception staff and the nurses were awful. It never felt like we were dealing with intelligent life when setting up an appointment. We loved the doctors but ended up being frustrated every time with the staff.

I recently became a new patient. I did a little research and chose Dr Krueger. I have been in to see her a few time and could not be more please with her. She seems cutting edge/​medical, excellent to talk with, great diagnostics, I also appreciate her trouble shooting methods. Staff need work.

My visiting this location is pretty sporadic as I tend to be pretty lazy about going to the doctor (need to get into a better habit of this…) however, I have visited this office on a number of occasions for various reasons. I have actually seen 3 different doctors here as my appointments are sometimes pretty last minute.
Overall, I have had wonderful experience here, each doctor has listened to my concerns and really taken the time to make sure I get proper treatment or just have a discussion. I think I need to be more regular about seeing the same doctor before I can really speak to the long term success of their skills but so far, I am definitely willing to go back.
As for the complaints about the other staff, I don’t feel I have ever experienced this to the extreme others say. I will say that occasionally, on the phone, they do seem like they are quite busy and may seem to want to rush you but they have never been outwardly rude. When I was last in the office everyone was very friendly and helpful.

I have been seeing Dr. Kreuger for a couple of years now and I love her. She’s always cheerful and sweet and knows what she’s talking about. However, as with other reviewers, I’ve had issues with the staff. For one, when calling in for an appointment, they almost always seem to be yelling and annoyed to answer the phone. The waiting room is never that loud or busy when I’m in, so I’m not sure of the cause of this. Also, the last time I was in, I came in due to some severe migraines. The nurse or medical assistant who came in and took my temp, blood pressure, etc. then proceeded to tell me about a classmate of hers whose migraines turned out to be a brain tumor and she died in class. Nice. Then, when I mentioned that I also needed to have my thyroid levels checked, she actually asked me what a thyroid was.
Like I said, my regular doctor is great and, from what I hear, so are the others. But they may want to look at some new staff otherwise…

I’ve been to Dr. Olp twice now, and I have decided that I LOVE her. She is sweet, she makes you feel really comfortable. She seems really cool. I’m glad I found. If the rating was just for her, I’d give it five stars.
Since it’s for Hoosier Family Health, I’m giving it three. Just like Carey D (as I see in her review to the side), I also had issues with the staff. While I waited to see the doctor (I didn’t have to wait too long), I could hear the receptionist on the phone with another patient. I don’t know if she was muted at some points, but she seemed pretty cold and disrespectful to a patient. I don’t remember what she said when she got off the phone, but she complained about the patient after the call. I work in quality, so to see/​hear someone do this in front of a customer [me] is really annoying. The rest of her staff (the employee who led me back to the room, took my weight, checked my blood pressure, etc) was very cold and showed no courtesy.

I’ve lived in Indianapolis for several years, but didn’t bother to find a physician for a long time. A couple girls I know both go to Dr. Ashlie Olp at Hoosier Family Health and talk about how great she is. I decided to take their advice and called for a new patient appointment. Dr. Olp is a fabulous doctor — she has a great bedside manner and takes the time to listen to patients. She really seems to care about your health and, while I’ve only had one appointment with her, she didn’t seem to be rushed like some doctors are. I recommend her to anyone who is looking for a good general family doctor, and she also can handle your annual gynecological exams.
I would have gave the practice a four or five star rating, but unfortunately, I had a few issues with the office workers… they didn’t seem quite as nice as Dr. Olp. Hopefully others won’t have the same experience that I did!