Forum Credit Union

Watch out for the fees!!! I received a fee to check my balance and then receive $ 50 in other fees on an old saving account I don’t use then u had if a thousand in checking… I’ve had this account for 20 years when they were called telco. I unfortunately closed my account today

My husband and I have two auto loans and a mortgage through FCU and have been more than satisfied with Forum’s over the top customer service! The online banking is wonderful and the mobile deposit option is super convenient! Thank you Forum for outstanding customer service!

If I could give a minus one star I would. We have a new vehicle loan with Forum, our first time dealing with them.
I wrote them a check from my bank for our first payment, delivered it directly to a teller and they try cashing it as a Forum checking account, not from my bank. We got the check back clearly showing the routing number they used to retrieve the funds was Forums and not my bank. Calling customer service was even worse. Lou said our bank returned the check as insufficient funds, which is not accurate from what the explanation letter said from Forum.
Long story short, after we resolve this issue with the incompetence of Forum to simply cash a check, we will be taking our business elsewhere.
If you want idiots to handle your money, the is is the place for you!

Recently switched to this credit union and am thorougly pleased thus far. Great rewards checking that is free and if you maintain a certain balance you receive initiatives for things like using your debit card as a credit and using online statements instead of paper statements. Staff are friendly, but are a little insensitive to age. We were treated like we were twelve because we looked young –I was a little turne off at first but after she realized that we knew what we were talking about she changed her tone.