FedEx Office Print & Ship Center

I was disappointed with the service here because a 15 minute print job took over an hour to complete. Most of the time was waiting in line because the guy working was more interested in talking with people than actually working. He did give me a discount for my wait but I might of paid double if he would have spent more time working rather than talking…

You will find that the staff at this location are all new (er) employees. This means that they may not have all of the answers that you seek. With this problem also comes that there is no management outside of 1^st shift. Without leadership or guidance you will have failure. Jerry is the second shift lead and he is a great man. He has taken on a role that is bigger then he was originally tasked with. Seek him out for printing needs and he will be sure to take care of you.

This Fedex is horrible! They continuously turn down my business and discriminate against us. Every time we drop off packages they wait until we get home and they call us and make us come back and get the packages for one reason or another. They’ve claimed the packages won’t scan, the package is in a retail box (yes you saw it when I laid it on the counter in front of you on each occasion and chose not to say anything until I had just enough time to get back home MULTIPLE TIMES — IVAN — WHO ALWAYS CLAIMS TODD THE STORE MANAGER BACKS HIM ON IT), one time he even claimed my regular fedex ground packages scanned, but my fedex smart post account was shut down and informed us to «CALL FEDEX» to see what the issue was. The store manager Todd refuses to take any package that is not in a brown shipping box, it cannot have any advertising on it. EVERY SINGLE TIME I HAVE BEEN CALLED I TAKE MY PACKAGES DOWN THE STREET TO THE OTHER FEDEX OFFICE AND THEY SCAN JUST FINE!!!, NO ACCOUNT ISSUES, NO RETAIL BOX ISSUES, NO SCANNING ISSUES EVER AT THEIR OFFICE!!! Not to mention the workers at that store tell me this is EXTREMELY WELL KNOWN and I’m not the only one who shows up there after being turned away. I will also add Ivan is the most unprofessional worker I have ever met. He is rude on the phone, but in person WILL NOT LOOK OR TALK TO YOU AND SLAM YOUR PACKAGES ON THE COUNTER!

I have used this same location over the years put stopped because they could not keep help. After years absence I recently went there once again. i was Overcome by service while there late one afternoon. What happened? Thank you.

I’m always happy with how things turn out when I have them printed at Fedex Office (Kinkos). Yet I am always unhappy with how expensive it is to have things printed there. But the staff is helpful, and they will work with you on pricing if you have large orders or orders that are complicated.

Customer Service at this location is HORRIBLE!!!
How can you ignore customers, and then when you acknowledge them be sooo rude?
Kinko’s I despise you!