7 avaliações para Deering Cleaners of Broad Ripple
Não exige registro
Garrett L.
Classificação do local: 4 Indianapolis, IN
Reasonably priced. I take suits and ties here regularly and get everything back promptly with no issues. Parking can be kind of tricky.
Colleen B.
Classificação do local: 5 Woodstock, GA
recleaned rugs sent for proper cleaning in Wisconsin. Work needed to be redone & altho time frame long, I like the positive attitude of the employees. What seemed o.k. in the store was not when turned over at home & inhaled malodor, employees happy to redo. I wish they’d deliver! I can’t carry myself. Pricey but much better than Classic Cleaners who ruined several rugs & my goose down parka & would not replace or provide compensation for denying me a coat during the coldest November on record.
Rachel F.
Classificação do local: 1 Indianapolis, IN
I took my wedding dress in here to be cleaned. When I dropped it off they told me it would be ready in a week. When I called a week later to check the status they scoffed and told me it would be more like three weeks. Three weeks later I called to inquire and they told me it would be another couple of weeks yet! I finally received my dress and it wasn’t even cleaned. When I called to speak with a manager I was informed that they were not at work anymore(it was 2:30pm on a weekday). I asked what time they would be in and was told that they«didn’t know. They didn’t have set hours.» I asked, «The manager does not have set hours?» The gal on the phone, after raising her voice, repeated herself and added, «Did you not hear me?» I laughed and said I’d try back another time. When I finally got a hold of the manager a few days later, explained my situation and told her about the horrible customer service I had experienced over the phone, they seemed completely unphased and did not apologize. Needless to say, I told a lot of my friends that live in Broad Ripple to never take their clothes to this location. Unless they want to be treated badly and be charged an exorbitant amount of money. In addition to everything mentioned above, I had to tell them three different times that I only wanted my dress dry cleaned, not pressed. They pressed it anyways and then acted like they were doing me a favor by waving the pressing fee.
Juan P.
Classificação do local: 1 San Francisco, CA
Avoid like the plague. They will damage your clothes and treat you extremely rude. Again, avoid like the plague.
R B.
Classificação do local: 1 Indianapolis, IN
Wow! Customer service does not exsist here at all. I took my dress in to get cleaned and exspressed concern with it. I told them it was a very special dress and that I just had it altered to fit perfectly. I picked it up and the collar which was white was now a dingy grey color. I wanted to speak with a manager or owner. The counter person said they couldn’t call the manager until they get back into the office(a day and a half later). The counter person never even apologized! I wanted my money back and she said no that the dress was cleaned and therefore I could not get a refund. I took the dress there because I thought since they were pricier that they would do a better job and handle it with better care. I find it incredible that if there is a serious problem or situation that the customer needs to wait until the manager happens to come in again to try to resolve the situation.
Bill S.
Classificação do local: 4 Indianapolis, IN
High quality comes at a fair price. Not the sloppy work like the place on 86th. My only complaint: parking is a hassle at best. Recommended
Beth K.
Classificação do local: 1 Indianapolis, IN
In short — high prices, low quality service, and apathetic management. I used to take my work clothes to Deering Cleaners on a weekly-basis, until I realized I could buy new clothes for the same cost, when accounting for the high prices and atrocious quality. My tailored suits came back with odd creases in the pants and jackets. Also, they starch EVERYTHING, even silk blouses. Finally, they take absolutely no care with garments with any details(pleats, ruffles, etc), even though they advertise to be experts in fine clothing. I had two garments completely ruined — a dress with laser-cut layers and a blouse with a ruffled-collar. I asked for both to be hand-cleaned and pressed, but they came back looking like they were sloppily thrown on the press, with ruffles and pleats folded is all the wrong directions. So sad! The manager offered to re-clean the dress, but didn’t respond to my complaint about the blouse. I’ve given this place plenty of chances, so I won’t be coming back.