Complexions Spa Salon & Boutique

I searched the web for places to get my hair and make up done for my wedding. I came across complexions spa. Any woman who has gotten married knows how important it is to feel pretty on your wedding day. Let me start out by saying they were very nice and tried to relax me. I wanted to cry when I left. I asked for eyelash extension not with the track. I got eyelashes with a track not only that but the track was a half of inch off of my natural eyelashes. I seen that but thought to myself maybe there was a trick she planned for them. Not at all. I was told u cant look until I’m done. At this point I’m kinda panicked because I’m getting married in less then 45 min. When she was done I looked in the mirror and felt like bride of Frankenstein no joke. See I could have done my own lashes and makeup because I’ve done them many of times. As it being my wedding day my husband wanted me to have someone do it for me so I could relax. I ended up paying 180.00 for hair and makeup (quoted price 150.00) but was sorta forced to leave a 20% gratuity. Which I’m all for tipping and probably would have tipped more if I was happy. I had no time to tell her I hated my makeup because I had 15 min to be at my own wedding. Thank god for my brides maids for helping me with my makeup situation. Should have just did my own lashes and makeup. I was devastated and felt embarrassed walking in to the place where I’m getting married and everyone is waiting for me to be all glammed up and looked not so great. So my wedding didn’t start for another 30 min because my bridesmaids had to correct my makeup. I will never be back there. I feel like I got taken advantage of for sure. Maybe a great place for a massage but not make up.

I purchased a Groupon for a body wrap and 30 minute Swedish massage. It took 3 days for my appointment to even get scheduled because I left 2 messages and emailed the salon before anyone got back to me.
The body wrap was first. She had me lay down and wrapped my legs and arms, then asked me to stand up to wrap my midsection. Anyone who’s gotten a wrap before know you can barely move your limbs, let alone stand up and lay back down easily! Once the wrap was on, it was nice to relax and I enjoyed it.
The «massage» was next. I laid on my back as instructed. She basically oiled my arms and legs, then used this plastic roly thing that is supposed to help with circulation. I had a Swedish massage in September, and this was not similar AT ALL.
At the end of it all, she said to me «next time, make sure you call and book directly through us. That way, as a small business owner, I don’t have to give commission to Groupon.»

Do not purchase Groupon from this salon! We purchased in February and tried calling and leaving voicemails to schedule services. We never had anyone answer the phone or return our calls. Thank goodness Groupon refunded our money.

I booked an appointment through them directly to honor the price for the groupon special they were offering. They made me pay for the service over the phone, which I thought was weird, but some salons require payment upfront, so I didn’t think too much about it, and since you have to purchase the actual groupon in advance, it didn’t seem too outlandish… That was, until I had to cancel the appointment. I canceled over a week in advance, in compliance with their cancellation policy. Since then (its been over a month) I have been leaving messages for them to contact me in regards to my $ 149 refund. No one has called me back, and I can’t seem to get anyone on the phone when I call. I am going to have to report them to the better business bureau, and contact my credit card company to try and recall the payment. This is ridiculous.

Personalized treatments, I received a microderm session and have two more scheduled. My skin looks and feels amazing, a huge difference. Also love the «iliike» products, the products are a tad costly but well worth the cost!

I came into town only for work and was not familiar with the area. I was looking for a salon that would be able to do a brazilian wax. Luckily I stumbled into Complexions on a Saturday.
Coming in the environment was very spa like, clean, smelled great, and I was greeted very nicely. Within 5 minutes of walking in without an appointment, Trinia had set up the room and was inviting me in.
She took great care, using a combination of hard wax and strip wax which I have never had done, however was much less painful then any other wax I have gotten in Los Angeles.
She was so friendly and accommodating and gave me a great price. I would recommend her and Complexions to any one looking for a high quality wax!