Chase Bank

All I wanted to do was order checks. They told me to go to Ed’s office. I went and waited for a good 15 minutes and he never showed up so I just left. Waste of time

Chase Bank is creepy — and by creepy, I mean disturbing and frightening at the most basic level. I assume my Chase Bank experience is about like everyone else’s, but my interpretation may be a little different.
Over the past few years, Chase has sprung up all over the place. With that much infrastructure, it seemed like a shift over to Chase made a lot of sense. But convenience comes with a price.
Usually when I walk into the bank, I simply want to; make a deposit, pay a credit card, make a withdraw… you know, basic stuff. But, Chase is set up to be a selling machine. There are 4 teller stations — only one is ever occupied. As you’re waiting in line, one of the half dozen or so «Vice Presidents» or managers of something walks up, smiles and asks, «What are you here for?»
«Why, to make a deposit.» I reply…
«I can help you with that, step into my cubicle…» (said the spider to the fly). Once inside, the dark lord’s agent takes my money, hands it to someone and while we wait has opened a query on the monitor. Then the chit-​chat begins, «Big plans for the weekend?»
«No, not really… a little travel.»
«Starting to warm up out there?»
«Yeah, a little.» (I can feel my palms getting sweaty)
Then the real interrogation begins…
«Do you still live at???» It’s obvious this person knows the most intimate details of my life… income, addresses, phone numbers, email addresses, financial history… everything. As we check all the facts together, I realize I’m being asked basic questions that are somewhat (more than I’d like to think) public knowledge, but I feel like I’m in the opening scene of Inglourious Basterds.
I think I pass all the tests about all the services Chase provides and that I am actually using. I am ultimately set free… for now… but they’re monitoring I’m sure…
Chase has a well thought out sales strategy that is completely obvious, completely annoying and actually embarrassing for the minion carrying out the dark lord’s mission. It involves training, staffing, up-selling…even the very layout of the bank branch.
I’m embarrassed to be a victim of such a solution. By the way, this is the same Chase Bank that nicks and cuts with overdraft fees and uppers and adders, unconscionably low savings account rates, and incredible, nay… unconscionable credit card rates.
Yeah I hate Chase Bank — almost enough to switch banks… almost.
PS…yes I know I can use the drive through.

This is not for this particular branch but for this company in general. When reviewing my account online, I saw I was hit with a $ 12 Service Fee. Upon inquiry, I was told this was for an «insufficient» amount of weekly direct deposit. This was an unpleasant surprise. I was told this was communicated in a statement three months earlier and I should have known (of course this was in small type). Still, an e-​mail would have been nice (company had my e-​mail address), so I would have planned accordingly (re: close account). As I do not see my amount of weekly direct deposit increasing to this company’s satisfaction in the foreseeable future, $ 144 a year in Service Fees is $ 144 too much. I immediately closed my checking and credit card accounts and opened one with a credit union that has no such fees and answers to shareholders such as myself instead of those in New York or wherever.