Broad Ripple Trails

I have lived here for about a year and it’s a pretty decent place. I’ve listed some of the pros and cons so you can get an idea if it might be good for you.
Pros:
This place is fairly nice and affordable. If you are looking for a nice apartment (not great, but ok) then this place is a good deal for the money.
The leasing office personnel are very nice and will work to correct any problem that you may have in your apartment.
It’s easy to change apartments, say you get a 1 bedroom and you decide later that you would like a 2 bedroom, then you would just communicate that to the leasing office and for a small fee you can switch without having to complete a new lease.
It is very close to Broad Ripple shops and dining. The nearby neighborhood is well kept. People are friendly and it’s very peaceful. I feel very safe in this area.
The monon is just a short distance away.
This place accepts all size dogs and all breeds.
The swimming pools are maintained and there are several lawn chairs provided.
Some cons:
There is no communication to let you know once a problem has been resolved. For example, my oven was getting so hot that the knobs for the burners were too hot to touch. This problem was corrected once the part was ordered but I was never told that it was fixed until I went to the leasing office to ask about it. I had not been using my stove because I was unaware that the problem was fixed.
The laundry facilities are small and not properly maintained. 3 of the 8 washers are currently not working in my part of the complex. I’m not sure how many of the dryers work properly, but at least 2 do not work. There is a number to call to report problems. It is not available on the weekends and holidays, only weekdays until 6 pm, I believe.
The animal messes are not cleaned up. I do not have pets, yet. Bags are provided to clean up after the pets, however a lot of owners do not bother to clean up after the dogs and, you should be careful where you walk. I am unsure if owners are notified of their failure to clean up after their pets.
Dead rats have been seen outside the complex and they are not removed very timely. I walked by one 2 days in a row earlier in the spring. I am unaware of a rat problem within the complex itself, but I would caution folks about this. I have not personally had any problems with rats or mice inside my apartment.
The leasing office will accept packages for you but they do not always notify you that a package has been received. You’ll want to keep track of any items that are shipped to you and received at the leasing office (large packages).
I have a downstairs, (bottom level) apartment and I can hear my upstairs neighbors easily. Sometimes it sounds like they are throwing bowling balls around. Just beware the walls are kind of thin.

You do NOT want to live here.
Since my lease began in June of last year my family and I have had a multitude of unresolved issues with the faulty appliances, chiefly the ancient heating unit, which the maintenance team seems absolutely incapable of fixing. (After failing to fix the problem throughout autumn, they installed a new water heater this winter. Not surprisingly, the old heating unit is STILL not working.)
The walls are not insulated and VERY thin, (you can hear your neighbors… well, everything) and the single pane windows are VERY drafty. (Ever had a sheet of ice cover your window from INSIDE your home? You will here!)
I suspect one of the other reviews was posted by a Broad Ripple Trails staff member because NO ONE loves living here.
Do yourself a favor and spend a little more to live somewhere else… Otherwise, welcome to slumlord ville.

The front office is staffed by really nice people who will generally get to any issue as quickly as possible. Yeah, the walls are a bit thin but it has never been an issue. The only issue I have ever had was the amount of dog excrement everywhere but the apartment did its best to warn owners of not picking up waste. Never had my car broken in to. Never had an issue with a neighbor. There was a huge water leak at 3:30am one night and the maintenance guys worked until dawn fixing it. Are they the most glamourous apartments? No. But for the price they fit the bill. I have never seen a mouse or a cockroach and I have lived here nearly 2 years.

I am getting ready to sign my 3^rd lease with Broad Ripple Trails — I love the location and have always had great service from the staff & maintenance.

Just moved here from Chicago, the staff was extremely helpful, and professional. The price is great, with a lot of space. Dog friendly without breed restrictions. Quiet, safe, and clean.

OK. I will preface this review by saying I have lived here for 3.5 years. You move here for one reason: its cheap. And, it is. And, none of my complaints are ruining my life… but the apartments are what you pay for.
The pools are maintained, but always packed.
The location is in the upcoming neighborhood of sobro, but on the wrong side of College.
All the doors/​walls/​etc are thin and weak. You hear EVERYTHING.
My roommates car was hit and run by a resident, and the office staff did little to help the police.
Its a stop gap for a cheap place to live. But, at a certain point, YOU WILL PAY for comfort. This place will drive you to it.