Barron Property Services

Not the first time I’ve experienced it, but things were great to start with BPS. They were responsive and very detail oriented. I had a property needing rehab and they provided me an estimate for repair with over 200 line items and over 300 pictures. I am a detail oriented guy, so I was thrilled, and even a bit overwhelmed.
Things were all down hill from there. I never once received that level of service again. Waited days to get answers to questions. Their construction process does not have hardly any level of communication between the guys doing the repairs and the guys doing the management, which made it difficult to know where they were at with the rehab because all they could tell me was «My Superintendent told me we are still on schedule».
I started to get a little contentious because of the lack of availability of information and the inability or refusal to meet my requests. Once the property was supposedly complete I requested pictures showing the completed scope of work and they refused. They took over 300 pictures of the property to show me the scope of work that needed to be complete and they refused to take more than 50 pictures to prove to me they had completed the work. They just expected me to trust that it was done, which is hard to do when using a Contractor the first time. It’s especially difficult to trust when the owner of the company tells you his crews write down their punch list on a piece of scrap drywall, or a piece of paper that gets taped to the wall, etc. and that nobody not on the Construction crew even sees the punch list. How can those crews have any accountability if the people in charge of them dont see the quality of their work?
I had an inspection done to confirm completion and found several things still incomplete. They had that work done the next day and sent me pictures showing the completed work and tried to say that the work had already been complete.
I also had plumbing issues from damage done by pipes freezing, they repaired half of the problem, and half of those repairs appeared to be incomplete when I had the next Contractor finished the plumbing work.
Moral of the story is, if you’re comfortable completely trusting a PM/​Contractor who you’ve never met face to face and never had work for you previously (to establish rapport) run your job/​property with minimal feedback on the status or results of the work being done, and with little accountability in their construction practices, then Barron Property Services is for you.
If you would like accountability, look elsewhere.