Barrington Estates Apts & Townhomes

I lived in Barrington Estates for two years! In those two years they had no maintenance people. They also never came and fixed issues, when they finally got maintenance people! They would only put a bandaid on the issues. They don’t pick up trash on the community like they should. Out of the two years living there Barrington has had several management staff and each one doesn’t properly follow the same guidelines!!! It was the worst places I’ve ever lived!!! Before moving in I would do more research. The apartments are so outdated it’s ridiculous for the price they want you to pay for renting. The management team is so oblivious to what they need to do with their tenants. I would really reconsider my options when entering into a lease at Barrington Estates! I’ve heard years ago they were great apartments but at this moment in time it’s trash! Drive around the community and see for yourself just don’t take my word for it. Also they are going to show you the best apartment they have but when it’s time to move in do a thorough walk through!

We moved into the apartment last June and upon move-​in, we found an apartment with unattached doors, painted vent covers (which we ended up spending our own money to replace), painted circuit breaker, painted cable hookups, painted water heater, broken screens, broken shelves in our fridge, a broken dishwasher (we discovered that when it flooded our kitchen and damaged our dishes), and about 10 other issues. It took 5 months to get those items resolved, especially because the staff kept cancelling our service requests, or completing part of an item and then closing it out. The property has looked bad since the start; the weeds in our backyard were about 3 feet tall at the time of our move-​in, grass is frequently let go until it’s about 10 inches before it is mowed (and then it is not mowed well), there is trash everywhere, there are giant potholes all over the place, and there are speed bumps so tall that they actually do damage to cars (we were told that would be fixed several months ago, but it hasn’t been). There have been several maintenance employees in the last year, but none of them last, and it wasn’t uncommon to go 2 or more weeks without any maintenance employees, but nobody in the office seemed to care. We have had so many issues of being told things would get done and they never are, but the property manager always puts the blame on maintenance or the property owners; she came on untrained and still hasn’t completed training to have the job she currently has. One day we went outside to find garbage all over our car (presumably from one of the businesses on the other side of the fence, but management didn’t care). Our neighbors smoke, and when they do, our house fills with the smell of smoke for hours, every single time. In January, we got home one day to find birds (dead and living) around our apartment that had come through the dryer vent (which had no cover) and into the apartment walls through a hole, which was actually on our move-​in list to have patched up, but they just never did it (still haven’t). They wouldn’t do anything though; they waited 3 weeks to have a pest control group come out because it wasn’t a big enough issue to them (even though we had to find somewhere else to live those 3 weeks); they finally started working on the issue after threat of a lawsuit. We knew there were birds in the walls because we heard them crawling around on the first day of it, and they tried to refuse to get rid of any birds in the wall unless there was a smell but we made them cut a whole and remove several dead birds. Another time, our lock broke from age and maintenance wanted to treat it as a non-​emergency and go home for the night, and tried to tell us to just deal with not having a lock overnight – which we would never do in this neighborhood that has almost no security lights (but it’s of course not the property manager’s job to care about that). Most recently, we found out that maintenance had gone into our apartment without reason and had gone into our bedrooms; the maintenance staff apologized for the confusion but the property manager was rude and never apologized; she sent the issue on to the property owners and in doing so, made some rude comments about us, which the property owner accidentally sent back to us when they told us they would allow us to terminate our lease without penalty, which we gladly accepted because this place has been unbelievably horrible; when we confronted the property manager about the rude email, she informed us she didn’t feel like it was rude «because it was the truth». The untrained property manager will continue to make excuses for anything people complain about and ignore any other issues, while she focuses on throwing pizza parties and updating facebook. The neighbors here are nice and just as frustrated with management as we are.