Amerifence

We had Amerifence install a fence at our old house. We had no issues with communication with that fence. We had a post that kept coming up, they would come out and fix it with no questions. We currently moved. I have a licensed daycare and needed a permanent fence instead of my temporary fence that I had up. I called Amerifence and had someone come out and give me a quote. He was very nice and friendly. I was granted a grant from the state to help with the cost of my fence. We scheduled the fence to installed. They called the call before you dig place to have them come out and mark the yard. They then came out and put up the fence. It’s a beautiful fence. I’m on A corner so it gets a lot of looks. My son was told to go out and cover the posts up with the dirt from the holes they dug. He came inside and said, mom it smells like poop out there. I said, «you probably haven’t been doing your job!» (He has to pick up the dog messes) The following Sunday, my mom and grandma are here and we are outside. Someone flushes the toilet inside and we smell nothing but raw sewage. Well, Amerifence busted our sewer pipe!!! I called first thing Monday morning, was told that I would get a phone call back as soon as the scheduling lady gets in at 930. (Can’t think of her name — not friendly!) At 1245 on Monday, I call back as I still have no return call. She knew nothing about what I was talking about. THIS went on and on for three weeks. I couldn’t take my daycare kids outside for three weeks due to this. So I had upset parents but they understood why we weren’t going outside. But did Amerifence care that they were interrupting my business? Of course not, they got their money!!! They said it wasn’t their fault cause they didn’t know there were sewer lines there. So needless to say, my husband Mike had several conversations with the owner Mike, via text towards the end. The most that he was willing to pay was half of the plumber bill. Amerifence tried to send an unlicensed plumber out here to look at the issue. That didn’t fly with me. We called Gordons plumbing out here and they had it fixed in a day and a half. Gordons rocks. However the bill was around 950.00. It’s just frustrating that we had to pay for something that wasn’t our fault and it was pulling teeth getting them to cooperate at all.
It would be like me leaving a daycare kid in a dirty diaper all day, then when they have a rash telling the parents that it isn’t my fault!!! What??? Blows my mind!!!
We def won’t be going with this company again.

This company is the worst company I have had to deal with. We asked for the fence to be lowered all the way to ground because of dogs and still to this date not lowered. We have had them come out and fix boards that said was not their fault. Now my fence is bowing out and falling apart. We also had them come out and fix a latch to the gate and it actually looks worst than first installed. We have called many times but only one person can take repair calls and we never get called this company had the worst customer service and product I have ever dealt with

After many meetings with the contractors from Amerifence i decided to go with them to build the fence in our yard. They promised cedar wood and stated the life of the wood should surpass 20 years. They also gave me a two year warranty and promised if anything is wrong with the wood they would come replace or fix the damaged wood. Little did I know that these guys do not keep their promises and their sales pitch is pure lies. It has been less than 1 year and i already notice large wide splits running through the post. The rails are chipping way and deteriorating. At this rate, i doubt the fence is going to last five years! I also noticed the installation was not done properly. One of the side door is uneven and has a wide gap between the door and the post. The post and the rails are not evenly placed. I called amerifence and told them about the issues and they told me cedar naturally splits and wears away. I can understand that after 5 years or 10 years but after less than a year, i would not expect the wood to break apart. My neighbors warned me of the quality of the work. After repeated phone calls, NO CONTRACTORS CAME TO CHECK MY FENCE EVEN WITH THE SO CALLED 2 YEAR WARRANTY! They made no attempts to understand the situation or make amends for the faulty work. DO NOT GO WITH THESE CONTRACTORS! THEY ONLY WANT YOUR MONEY! THEY LIE TO GET YOUR BUSINESS! I have never been this dissapointed. I wish i had gone with a different contractor. Please use your money wisely and go with someone else.

When they came out to install the fence, they did not complete the job. Said they would come out the next day because they were missing one board. They did not come back the next day and also forgot to put the ground gate latch in which caused the closing gate latch to break and the gate would keep banging into the broken latch in the wind and make a loud banging noise. I could not close the gate, the job was not finished! Also, the fence was supposed to go further back 2ft, but I let that slide. I had to call every day for about three weeks before they came out and finished the job. And that was only after they received the remaining payment, which I wasn’t going to pay until the job was finished, but wanted to get this done with and move on. Two stars because the rest of the fence looks nice, gate is crooked with uneven boards and looks like crap though. But, I will let it be because I don’t want to deal with these people again.

We had an older fence that we needed replaced. We had gotten a few estimates and Amerifence was a lot more expensive that the price we got from Lowes. We were told we were getting a better quality fence. Specifically that the materials (wood, hinges, latches, and styling) was of a superior quality. All we wanted was the exact same fence but with new wood. We did not get that at all. The gates are very poorly constructed. The fence has only been up for 2 months and the gates are already beginning to sag and having issues closing. The posts that support the gate are not enough to really insure that the gate is sturdy. They use whats known as a «Z-​gate» DO NOT LET THEM INSTALL THIS GATE! Our old gate was supported with angle irons and was insured to be perfectly square, so much so that I have saved it and will be using it to make a coffee table. We told the sales guy that we wanted the exact same fence and that is not what we got. We got stuck with thinner outer planks that were leftover from another job. We didn’t realize this until the fence was already up and we were forced to pay for it. They kept trying to push other designs on us as well, i believe because they had pieces leftover from other jobs or cancellations. I WANTED WHAT I WANTED! Stop pushing your overstock off on me. Oh, and the post topper designs that we wanted were no longer available.
When they came out to put the fence up the installers wanted to put the second gate far away from the house because it was easier for them to do so and would require less digging on their part. My girlfriend had to direct them to not change it. The outline clearly had the gate marked closer to the house, they just didn’t want to do the work. Our old fence was screwed together with deck screws and was very sturdy. This fence is nailed together and I fear that it could come apart with time. AND THE NAILS AREN’T EVEN NAILED IN A STRAIGHT LINE. The panels were built offsite! What’s the matter? You guys don’t have a chalk line in your shop?!
We decided to go with a more expensive fence because we hope to sell our house in a couple of years. I am just glad that the fence comes with a 2 year warranty because I know we will need it. They also nail on an Amerifence sign to the outside of your fence. That sign was nailed on skewed. You can’t even make sure your own forced advertisement is square! I am ripping that sign off so that my neighbors don’t make the same mistake. We have told every one about how displeased we are. I don’t recommend any one ever use Amerifence. Next time I am using a private contractor so i can at least get what I want.

My wife and I have been planning on fencing in our yard every since we bought our first home over a year and a half ago. We love our home and didn’t want just any fence, we wanted the right fence; one that would last, add value to our home, and compliment the neighborhood. We found that fence at Amerifence. We got other estimates but nobody could match the cost or quality; nobody else even came close to Amerifence.
Mike came out for our estimate and we were impressed. He was very friendly and professional. Antonio and Julio installed our fence very well. They were efficient and courteous toward our neighbors and their plants. But, the gate caused us problems. Evidently it was built too large and needed to be redone to fit our driveway. Over the course of the next week after the install, I have NO IDEA what happened. I was told that it was mismeasured yet another time and had to redone once again. In order to get any information from the office or to get someone to answer my questions was like trying to get congress to get something done! Anyone that I talked with didn’t know what was happening and they’d have to get back to me, which only happened after I’d call them back. Nobody seemed to take the lead to get my gate hung and make it right. Even Mike, who is an owner would never return my calls, and he was my contact from our estimate. This was extremely frustrating to us because Amerifence was paid all their money, yet did not seem to care to finish the job.
Finally the day came when our fence arrived. Mike Jr. and Regan installed the gate for us. They were very friendly, but had no idea about the problems that existed before they arrived. A little later Mike (from the estimate) showed up to help. Not one time did I ever hear an apology for the problems we had experienced, or for not ever hearing back from him. During the install, I realized that Jr. and Regan did not know how to install the gate, so Mike was there to show them how…
The gate is hung. It covers the drive. But that’s about it. It only opens 90°. It is NOT right. It was not made right. It was not installed right. And on top of that, as you may imagine, nobody will even entertain talking about how it should be fixed. They have their money and can go to the next job to get their next check.
I would be happy to give Amerifence 5 stars if only Amerifence would communicate, care that the customer is happy with their investment, and make an effort to finish the job completely. The fence is great. The employees are nice. But the customer service and communication is in great need of improvement.

Mike Speek from Amerifence designed a custom deck that was amazing! After 3 other landscaping architects gave us their ideas we chose Mike’s design because it was very unique and he delivered. The deck is built very very well and it’s definitely one of a kind. HIGHLY recommend checking out his talent!