Ruby Tuesday

I think the food (minus the salad bar) is sub par at best here. It lacks flavor. It is expensive, too. It has an odd smell in it, as well. The day i was there, the heat was not working. I think that there are better places to eat in town. Some of the plates are dirty. Need i go on… Do yourself a favor and eat elsewhere.

I know Ruby Tuesday is a fast casual chain, but I at least expected this to be a pleasurable experience. I was out with my family and they were all raving about how great this place was and how the food was amazing. So I decided to give it a shot and sided with them to come here to grab a bite to eat. I thought what could go wrong. Was I ever dumb for thinking that.
When we arrived it was not busy, that could have been a good indication of what was ahead. When we were seated and menus handed out, we ended up short one. What was something so simple to fix actually turned out to be something ignored. I waited a few minutes to see if I would receive a menu and when I did not, I got up and went to the server station and grabbed my own menu.
Now, remember when I said that this place wasn’t busy? Then why in the world did it take our server so long in between actions? We had a good long wait between everything. Order drinks, wait ten minutes. Order a salad, wait ten minutes. Want a refill, wait ten minutes. I mean when I looked around the rest of this place, everyone was just hurrying up to wait.
When we finally did place our order I opted for the salad bar. I love a salad bar, I love to make myself a huge salad and then complain afterwards that I shouldn’t have eaten such a huge salad. What a disappoint this was here. When I walked up to the salad bar I just about fell on my ass. The tile flooring in here was slippery, from what, who knows? When I went to grab a plate it was a good thing that I examined it. It was dirty, not just a speck of dirt, but like dried egg yolk that you needed a knife to scrap off dirty. As I was looking at the plate one of the managers came by and saw me doing this and without saying more than, «oh, this needs washed» kept walking. No apology for the inconvenience, no explanation, just more of a let me ignore the fact that my restaurant is a mess. I will never get a salad here again. You have to pick through items to make sure you are not getting wilted greens. Also, I’m assuming they make their croutons in house, which can be a good thing, but not here. I don’t make croutons often, but I’m fairly sure that they are not suppose to be soaked in oil and soft in the middle.
As far as my entrée, I ordered the Colossal Burger. It is a decent amount of food, but thrown together rather poorly. A total of a pound of meat between 1 ½ buns, some Swiss cheese and cheddar, lettuce, onion. The burger patties were bland, needing some type of seasoning and everything was coated in grease. I felt like I needed a wetnap after attempting this thing. Came with a side of fries that had more seasoning that the burger.
When it came time to pay, that was another debacle. We asked for the check to be split a few ways as we were all paying separately. When all the checks came back, one of the credit cards were missing. That’s a bit shady regardless of where you go. They just brushed it off as it slide out of the book and under the register… yeah, right.
I needed to use the bathroom before I left, but I didn’t feel like ice skating on the tiling.
I now know why there are far and few between Ruby Tuesdays in the state of PA. If service and food is presented like this throughout, that explains the lack of this restaurant expanding more than what is already is. Sorry family, but I did not enjoy this experience and will not let you convince me otherwise the next time around.

Not a great night for the kitchen at RT. Service wasn’t too bad, server tried hard. Disappointed that the manager didn’t stop over when she bought my steak.
Would have to think twice about going back again.

The service was poor. Ordered appetizer and delivered. Had to get our own plates from the salad bar to eat. Food did not have flavor and the green beans were under cooked. We sent them back so they heated them in microwave to make warm. Still not cooked when they arrived back at the table. I would not recommend to anyone.

Great service Great people and if you want to try the food the four-​way Samper is really good and they keep the drinks coming

Musty aroma and tables do not get cleared in a timely manner. Service is slow. Food is ok but with odor, I’m leary to eat from the salad bar.

I can’t say that we tried the food here. We literally walked in, smelled the bad odor and had to leave after a few minutes. The red carpeting was black in spots and you could tell that cleanliness was not a priority for the management. I hope that this post will provide incentive for the owner to invest in making some necessary improvements.

Well, Im not a huge fan of Ruby’s like I said before and this particular Ruby’s has always been horrible. Well today, I can say it is a bit better. NOT MUCH but a bit. Met friends there because they had premium drinks for $ 5.00. I did not plan on eating here since I can’t stand this specific Ruby’s… but a friend ordered the PoBoy flatbread and it was OK. For bar food, just fine. Not bringing the in-​laws here anytime soon but for $ 5.00 premium drinks it was just fine. They still have a lot of work to do here. Maybe someday… :)

I guess my experiences have been vastly different from everyone else. I’ve been here about 15 times in the last couple years.
I actually did have good service most of the time. A few times, such as days when parents dropped off their students at IUP or on certain weekends with events at Kovalchick, service was definitely slow. So if you plan to eat here, make sure you know what else is happening in town to make sure you don’t go when it is super busy.
My food has always been good at all Ruby Tuesdays I have been to, including this one. I have gotten a wide variety of food from the menu, such as their new pretzel burgers and flatbreads (both amazing!), their peppercorn sirloin streak, the gumbo, fried chicken sandwiches, and of course their cheeseburger sliders are my go to meal. The sides are usually good, I like how they not only have fries (which I do like of course), but also healthy sides like asparagus, zucchini, broccoli, seasonal veggies, side salads, etc. The best unhealthy side dish is the new Mac and cheese, but it is soooo good! I would eat that as a meal itself.
Since there are a lack of good chain restaurants in Indiana, I do recommend going to Ruby Tuesdays when you don’t want fast food or to eat at places like Eat n Park or Perkins.

Very unsatisfied and disappointed here the food was cold and undercooked. The vegs were practically raw. Baked potato was even cold. I sent first plate back as did my dinner companion but second plates were worse. This place definitely gone downhill. I spoke with other customers who were equally disappointed with the food. The only good part of this visit was the service our waitress alex was very good, polite and helpful. She did a great job.

I agree with the poor service comments. However, we were offered a dessert because our appetizer never came and our entrees were messed up. Do not order the lemonade unless you really like to pucker.

If I can, I avoid eating at this restaurant.
The only time I will end up in Ruby Tuesday is when a family member chooses to eat there. It’s a mystery to me «why» since the entire restaurant experience is important to me. It may be for the mixed drinks but I can’t say for sure since I don’t drink.
An important part of the restaurant experience is the service. Suffice it to say, the hostess and servers have not been trained to be attentive in taking care of patrons. It may be that you wait to be seated and you certainly wait once you are seated so if you don’t have a lot of time, this place may not be for you.
The servers disappear between infrequent visits to the table. If you need something, like to pay your check, good luck with finding someone to take care of it.
The food, however, is quite good if you can stomache the treatment from staff. The average prices are between $ 9 and $ 12.

I have never been to a Ruby Tuesday before but I had a very pleasant experience! They have a new fit and trim menu where they designate which menu items are under 700 calories! I had a steak and my date had the chicken — both came with fresh veggies! Delicious!

Not bad, wait times were a bit high. this was surprising as the place was basically dead. Food was on par with the other locations I’d been too. Not bad, not great. Just «okay.»

Service can be slow but the staff seems to be friendly. They seem to not know how to do their jobs quickly and takes a while for bar drinks to be delivered. Their menu isn’t that great so you either like it or not.

Horrible service! Wait time is off the charts! I do not know if they hired a large number of «new» people or what, but this is unacceptable. It will be a long time before I return here. I waited an hour and a half for some chips and dip as an appetizer and a coke. I then had to ask and wait 20 minutes for the bill. Should have just left…