Bb&t

Hooray for having a drive-​up ATM, however, your parking lot is confusing to say the least. Also, there was a broken liquor bottle right at the machine, so I had to stop short and get out of the car anyways in order to avoid the bottle. I tried to tell a teller about it but could not get anyone’s attention.
More than anything, your parking lot is a trainwreck — certainly there is something BB&T could afford to do to improve traffic flow with signs and paint to improve the situation.

They are thieves! I used to have an account there but they would always put a hold on my expense check. It didn’t matter that the check was drafted on a BB&T account. So I closed my accounts and switched to Wells Fargo which has been great. The past couple of months I cashed my expense check at other BB&T locations with no issues or the mention of fees. Today the Indian Trail location wanted to steal $ 8 from me to cash the check. I asked the clerk if I wanted to cash an $ 8.50 check they would charge $ 8.00? The clerk said yes with a smile. Rude service as usual.

BB&T Indian Trail along with all the other Union County Branches offered Free shredding of important business papers this morning. When I was in the branch earlier this week the manager, John Killman told me about it, and when I informed him I probably had a truck load he told me to come on, so I did this morning and was welcomed with open arms quite literally since he and several other bank employees were on hand to assist. This is not the first time BB&T has reached out to my business, they did about 18 months ago when Janet Graham, their commercial loan offiicer called upon us offering unbelievable mortgage rates for refinancing our two notes. Yes, it’s true what they say, you can tell they want your business! Way to go BB&T.

Very friendly and helpful staff. The ease of getting into this location can be a bit difficult. Due to the shape of the property and the flow of traffic they have blocked off the parking area from the drive through area. On a busy day it makes it a little more difficult to get your deposits ready.