My Dentist

I recently moved to Missouri and had to find a new dentist. My Dentist was on the top of the list for my insurance carrier, so I called and made an appointment with Dr. Emily Handley. Keep in mind I only called to schedule a routine exam and cleaning. Before I went in for my appointment I had no discomfort or pain within my mouth. After my exam Dr. Handley told me I needed to have 3 cavities «re filled» and a buildup that would lead to a crown. I trusted what she said because she is a doctor, so I scheduled the appointments to get the work done (although I wasn’t experiencing any pain what-​so-​ever in my mouth).
I had to schedule 2 appointments, all of which I had to take off work, 1 was for the 1^st half of my mouth and the 2^nd was to put the crown in and to fill the last cavity. The 1^st appointment was the worst dental experience I had ever had. They sat me in the chair and left me there for a while before the Dr. came to see/​greet me; then numbed me and left me sit for a while longer. (No TV, magazines, anything) Finally, once she and the assistant returned, I sat under the work of their hands for 2 HOURS. All the while the 2 women were chatting about home life and planning a birthday party and pregnancy, etc… The assistant left the suction hanging out of my mouth for time on end, and the Dr. took short breaks every 5 minutes. So in all, I sat in that chair for a VERY unnecessary 3 HOURS; only to «re-​fill» 2 cavities and build-​up a tooth.
I had 3 weeks until my next appointment– and the ENTIRE 3 weeks I was unable to eat on my right side. The appointment finally came and they «re-​filled» the last cavity and put the crown on the tooth that they had built up. (Only took about an hour and a half this time) After about a week went by I was experiencing a lot of pain in that last tooth they had to «re-​fill» a cavity. I was taking up to 12 Ibuprofen a day, and could not eat on that side. I called and made an appointment to have it looked at, after 7 days in pain. During the exam the Dr. told me — THEY MADE A MISTAKE. That they should have crowned that one too. So, because of their mistake (s) I am left with a poorly doctored tooth, in pain, & a $ 1,200 bill after what insurance paid for. They told me that I’d have to pay an additional $ 700 out of pocket for them to fix their mistake. I will never return to this dentist office, and I will never recommend this Dr. to anyone. I should file a suit against them!
(on a brighter note, the Dental Assistant Brianna was awesome. She was the only positive review I have for this office)