Quality Auto Finder

I went to quality auto finder in December 2015, I needed a car asap, since me and my husband only had one car and very different work schedules, I was referred to them by my friend that her friend use to work there, I was referred to Frankie Perez, He told me to meet him at quality on a saturday morning, me and my husband showed up, and Frankie was nowhere to be found, they kept calling him and I kept calling him and texting him, and no answer… me and my husband waited at this place for 8 damn hours!!! I feel stupid saying that because why would someone wait 8 hours? but I needed a car asap.
So after waiting 8 hours, Frankie finally shows up with some chick, they were clearly drinking, so we got some stuff started, but we didnt get to test drive or get any paper work ready until my loan was approved, so than we had to leave, and Frankie asked if we can come back the next day to finish it off, he loaned us a rental, we met him the next day, but stuff kept being delayed, I have to admit Frankie did do as much as he could, but nothing was done that day either… skipping to almost 5 days later, my loan was approved, got the car we picked, drove off with it, but the issues did not end there, the check engine light and BREAK light was on, I asked Jesus Perez why they are on, all he said was «bring it in tomorrow or whenever and we will reset them, they just need to be reset» so we said Okay… went to get it washed, waxed and detailed and to get the check engine and break light taken care of, first of all they never waxed it… anyway, they cleaned it and detailed it (vacuumed) and pour way too much armor oil in my car which got on mine and my son’s hands… so than literally 2 days after that my check engine and break light went on again, so they said to bring it in to reset it… by now I already know resetting it is not going to solve the issue… so they told me their mechanic will take a look at it, but it should have been look at before they put the damn car up for sale… before I could take it, my breaks went out and I almost got into an accident on my way to work, so I went to autozone to get break fluid, the employee there said that there might be a leak in the break line because he kept pouring the fluid in and it would fill up, so I called Jesus to let him know, and he told me to bring it in after i get off work and that he will give me a rental so the mechanic can take a look at it and fix it in the morning… so that issue was fixed, but my check engine light kept come on… we have changed the gas cap 4 times already because the machine coded something with the gas cap… so they changed the gas cap…2 days later, light is back on… so they have no other choice than to take it to the actual jeep dealership… something was missing in the where you put the gas in (not sure what its called) so my car was there for a day, Jesus told me to meet him at quality so I can pick up my car, so I get to quality and my car is not there, and Jesus isnt there and the other staff members have no idea what I was talking about… at this point I am livid with Jesus, he is a damn liar, so unprofessional, luckily i had gotten the owner’s number a month sooner and has able to speak with her when he never gave me calls back… I finally got everything taken care of after 4 months for this back and fourth bullshit with Jesus, and I did send him a text letting him know I was going to put him on blast on how unprofessional he is… I will never recommend this place to anyone and I will never come here again!!!
PLEASE DONT WASTE YOU TIME AND MONEY ON THEM, THEY ARE NOT WORTH IT!
I REGRET COMING TO THEM IN THE FIRST PLACE, BUT NOW I AM STUCK WITH A LOAN FOR THIS CAR, BUT AS SOON AS I CAN I WILL TRADE IT IN FOR A BRAND NEW ONE…
TRUST ME, YOU DO NOT WANT TO PUT YOURSELF IN THIS SITUATION LIKE I DID, LET JUST HOPE MY CHECK ENGINE LIGHT DOESNT COME ON AGAIN, BECAUSE I AM NOT GONNA DEAL WITH THAT ANYMORE…
there is plenty more, but do not have enough time in the world to explain everything.

I was going to wait until I was finished financing my car before I wrote a review. But at this point I no longer care because I know I will never return there. Quality Auto Finder haven’t seen one thing quality about these Auto Finders… I’m still laughing to this day, I’ve had nothing but issues with the vehicle I purchased and the company themselves. I’ve returned to have some minor issues on my due bill fixed several times and here I am 5 months later with it not fixed. I tell them how serious I am but they just answer me we’ve never said we weren’t going to fix it but to be honest how many times do I have to leave my car overnight to get one simple thing accomplished. My biggest regret was not making enough money at a time to go to an actual Quality Auto Finder.
Please, please for the love of God do not give this business anymore money so they can not steal money from anybody else. If you have an issue do not bother going to the Better Business Bureau, seeing as how they are not Better Business Bureau accredited. I wish that I could give negative Stars as well as going back in time and never finding them on Craigslist. I am currently working on my French… Please let me know how I am doing.
F*** this f****** place I’ve had nothing but f****** anxiety with the s*** car and s*** service that they have f****** provided this place sucks balls and I hope to God these mother******* get what’s coming to them.

Ask for Jesus Perez, best customer service. Love my car and got the best price !
Definitely recommending to all my friends and family

COUGH COUGH THERE IS NOTHING QUALITY ABOUT THIS PLACE.
The only reason this place is even getting 1 star is because I can not post a review about this «Business» without giving it a star (eek! Methinks not is FUCKING RIGHT). Anyways, I bought my 2007 Volvo s40 car through Brian at Quality Auto Finder. Brian was helpful and totally understanding with my down payment and worked with me to get my monthly payment at what I wanted. But little did I know the car had tons of stuff wrong with it. I purchased this car last April (I haven’t even had it a full year). When I got home from purchasing the car a tail light was out, sold it to me with Breaks that had slim to nothing there, my wheel bearings were GONE. All of this came out of my own pocket, while making the payments on time. A month or two later, my Oil Housing unit Cracked. $$$$ I bought a car that shouldn’t have even been purchased nor in my opinion should it have even been on the lot yet! I’ve poured over 2 GRAND into this car, my interior is falling apart. There is ALWAYS SOMETHING WRONG WITH IT. Which now looking back on it makes sense to why they were so eager and willing to work with me. The car has yet again something else wrong with it. I told Brian I would write a review, & let me tell you this is not going to be what he was expecting. I JUST sat on the 5 Freeway with an over heating car because yet again the Oil Housing unit is out again, as is my TIMING BELT. Quality Cars should be the one paying to FIX this car NOT ME. I am currently in the process of talking with a Lawyer!!! I CAN NOT STRESS ENOUGH DO NOT BUY A CAR FROM THIS COMPANY!!!

The service & the people are really great! Can’t thank them enough my first time buying a car & they helped me thru the whole process & I would like to say thank you Miguel & ur staff for making my first time experience a really great one. The process was fast! I couldn’t be happier with the new car I jus bought! 2011 Subaru Legacy AWD! Great on gas & really fast!!! I would refer all my friends that are looking to buy a new car & take them to have the same fast great car buying experience I had! Great experience & great service!!!

I saw an add for a Truck I wanted at quality, So I went and looked at it, it was nice although it had some issues, it was an 06 Toyota so I felt if they were fixed it would be a good vehicle, I was apprehensive about these issues. I was told that the company stood behind thier word and would get the issues taken care of if I bought the vehicle. Most of the issues were taken care of although it took 2 full days to do it, Brakes, radio and back –up camera transferred along with a detail of the vehicle. To me I was told 4 or 5 j hours the first day, it totaled 7 hours and I had to come back the next day for 6 and a half more, they kept saying only 45 mins more, then after 45 min oh 1 more hour etc… The vehicle is good just don’t expect good customer service!

Piece of crap dealership! Didn’t even get to see the car till it was practically time to sign the papers (6 hours of sitting in their office) Finally got to test drive it and the headlights didn’t come on. They said it was a bulb replacement issue when my husband and I clearly heard the mechanic (from next door) say it was a mechanical issue. But the scumbag that sold us the car shooed him off saying it was the headlights that needed replacing. Took the car home. Couple weeks later the bulb was out again. This time it went out while I was driving on the freeway. To the car to a LEXUS dealership and they said it was a mechanical issue. They also pointed out that the car had been in an accident yet this dealership failed to provide me with any evidence that this car was wrecked. Had I known, I would never have purchased it!!! The headlight assembly replacement would cost me $ 1500!!! To top that off, the bumper on the car isn’t even the original bumper. The tire pressure sensors are bad, the emergency brakes don’t even exist, and I had to get new brakes and rotors on the whole thing within the first 2 months of having the vehicle. Finally got my registration and these idiots spell our name wrong on the registration. Can’t you people do anything right?! Months later, they still don’t have the corrected registration and told me to do it myself. The owner seems nice and they got me into a car. They get a star for that. If only the car wasn’t a ticking time bomb. NEVER EVER BUY FROM THIS PLACE!!!

if you are looking for a car DO NOT go here.
give them No stars
They lie and Now I have no car

I am in awe of the unprofessional discombobulated customer service and atrocious behavior by the staff at this F rated used car dealership (as defined by the BBB). The car I purchased had major engine problems, that rendered the vehicle un drivable. The car has been in and out of shops for over a month. Brandon the service manager was useless, unable to keep a simple promise such as a call back. Never once dealt with servicing the car and a his coworkers apologized for his ignorance with a comedic tone. Brian stepped in to try to help but still never followed through or resolved any issues regarding our car and was full if suggestions and promises that never came true or helped. Useless. The sales men were clueless to administrative duties, lost bank documents and also did not return calls as promised. Dealing with the staff was unbearable, asking to speak with Daniel the manager was even worse. Clearly uneducated by his repetitive use of reiterating exactly what I said after I said it. It was pure frustration asking for his help. At one point he even cursed at me and my boyfriend on the phone and hung up on us. Finally Daniel said I could get updates myself and gave my the mechanics phone number and said call in two weeks. Upon the 12 day the car was in the shop at this point apnth and a half, I called the mechanic. I asked what the status was and he advised he didn’t have the car and was not working on it. I immediately called Daniel who had no idea where the car was. I asked him to call to find out where it was and he said would call back. Which he never did. I called him back and he argued with me that he didn’t know where the car was and I asked him to call all the mechanics he used and he told me he couldn’t and didn’t know they’re numbers. I told him to find the car and call me with in 15 min or I was reporting it stolen. I called the SDPD after 1 hour of him not calling back. I called the mechanic and told him that the police would be calling and thAt the car was missing. Again I called the dealership begging to speak with Daniel because I needed the plate and vin, the contact was in the car with that info and Jesus apologized that that he was only worker and Daniel said to find it ourselves. I pleaded with Jesus telling him that I needed his help that the car was missing and please call around to see if it was at another shop. He refused and said he wouldn’t help that Daniel wouldn’t let him. Spineless customer service. Shameful response by Jesus to a customer request that was within his duties. This dealership has literally blown my mind. I had no idea a business could actually be this corrupt and unprofessional. The owner Mofit and his wife were kind and tried to help a week ago but since they were out of town Daniel drove this bus right off a cliff. I am so curious to why a business owner would allow naïve, rude unprofessionals run his business. I will be dealing with a sister shop in Chula Vista from now on and will report the conclusion of this horrific experience with in the next week… The car is still missing and the mechanic I called is helping me find it. I had to choose a star but honestly this place deserves none!

Ok I bought my car almost 2 months ago it’s been in the mechanics for 50 days out of 60. This place has F rateing at he BBB… Management is rude and disrespectful! Anyone else that feels ripped off should email me at
… Wouldn’t be surprised if the next episode of turkofiles happened here in IB! Worst dealership experience ever! Ps had to report my car stolen to find it after turning into dealership to find it! Dealership claims they forgot where they left. WTF?

If I could give it 0 stars I would but that isn’t an option I bought a car from them about 6 months ago and boy oh boy NEVER buy a car from them… The 1^st thing that happened was I took the car for a test drive and durning the test drive tee ran out of gas the owner came down and gave us has so we could get back to the dealer… One our way driving back to dealer the check engine light came I that ahould have been my 1^st red flag… We got back to the dealer and the owner said will take to there shop to look into check engine light so we went into the office and started working a deal we got a deal all worked out about a $ 8500 deal the car came back and they said it was a sensor and it was all fixed they didn’t give me paperwork for sensor and I didn’t ask so I drive the car home about 20 miles so excited about have my new car and the next day I gt to drive it and the check engine light was on so I took my new used car to pep boys and they said a o2 sensor needed to be replaced I told pep boys that the dealer I just bought the car from had changed o2 sensor and told them about the heck engine light on before I bought it pep boys said that an o2 sensor had not been changed and that the dealer must have just had shop reset light
So with this info from pep boys I went back to the dealer and at that time I had decided I didn’t want the car I had been lied too taken advanced of frauded. I went to the dealer and told them that they had an opurtuninty to make this right and do the right thing they told me to leave the car with for a few hours so their shop can look at it I took off and came back a few hours later they said the shop looked at it and they did replace o2 sensor but another needs to be replace again I asked for paper work proof of repairs and they said they didn’t have it I then told dealer I wanted to return car and was even willing to take a loss … They told me they would give 4000 for my car that a few days before for 8500 I told them that was an insult they did offer to replace o2 sensor but agin they would not give me documentation so I told them no way I want proof of repairs done on my car so I would pay for it myself and take it to my own shop…2 weeks after all this the tranny starts to slip now 6 months later I am looking at 2000 in repairs
DONT BUY FROM HERE

They’re not much better. Just updating to let you all know they offered me 200 dollars after my car broke down and required a 1700 dollar repair since they never fixed what they promised. Oh, and Daniel thinks its okay to grill people to change their Unilocal updates. If you don’t give bad service, you dn’t get bad reviews. Problem solved.

***buyer beware** my daughter was approved, had cash and a trade in. no prices are listed on the cars. .they wont tell you the price without test drving it first. she was there for five hours. no ac in the building, no water bottles or cooler… they continued to make offers that was amazing, then went back on their word and jacked up all the discussed prices… they promise you baby jesus would come and save the day? dafaq?
they do not, do not do not care about your time!

Great people here at Quality Auto Finder. A great selection of cars to choose from. Hope you enjoy your buying experience here as much as I did.