CVS Pharmacy

I like this CVS but coming in and out of here can be crazy.
I came here to pick up some cough medicine for my daughter since she can’t stop coughing. It was on sale today for around $ 5.00 and some change. I also picked up some chips, a drink and some blistex for my dry lips. LOL! They have pretty much what I need at this location. It is clean here and things are easy to find since everything is labeled.
Location is clean and there were three cashiers at the front who seem friendly. There are no self check outs here. There is plenty of parking in front. Just be careful crossing the street as cars speed in coming through here.
They seem to have a lot on sale. You just have to look. Make sure you have your CVS card so you can get items on sale or else you will be paying regular price for stuff.

Medium convenient location, although traffic in and around Palm and Saturn can always be a challenge. Sadly the pharmacy is the most incompetent I have ever encountered. They auto– refill prescriptions that do not need to be auto refilled, AND set that auto-​refill for a CVS that is 70 miles away. I’ve told them repeatedly to transfer the prescription to this location and stop the auto-​refill and they say they will, but every month they want to auto-​refill it again (although they did eventually transfer it back to the correct store). Several times a month I tell them to sign me up for text messages and they say they will, but they do not and it’s been 8 months now. Instead, their stupid machine calls my phone and leaves a voice message but that message does not indicate which prescription (s) have been refilled so I’ve made several unnecessary trips. On at least two occasions they have shorted my prescriptions (15 pills short, and 8 pills short) but submit prescriptions to my insurance for the full number of pills. And the last time I was supposed to get some refills they called the wrong doctor (a doctor I had NEVER been to) and the refills were denied because I wasn’t a patient there. DUH. I had to spend an extra 2 hours helping them understand their error, which they tried to blame on the computer but was obviously the fault of the moron operator. Today I showed up for two refills and one new prescription, and while they did have the new prescription ready the refills were not and they refused to refill while I stood there. Even more annoying, if I am trying to connect to the CVS website from my girlfriend’s house less than 5 miles to the south CVS uses IP blocking to prevent me from creating an account, requesting refills and so on. I’ve tried speaking to customer service/​CVS tech support and they were too dense to understand the problem. They kept asking why I couldn’t log into my account. No stupid, I can’t even CREATE an account because of your company’s racist policies. So after today’s debacle with the pharmacy I contacted two folks working the front register, hoping to obtain a phone number for their district manager. A gent who identified himself as a store manager offered to help me, but I indicated the problem involved two CVS’s and it might be easier to speak to a district manager. Turns out the other store was in another district manager’s territory, but the store manager refused to give me either DM’s number. Basically, I was told f*ck you. Not word for word, but that’s the translation. If people working in the pharmacy can’t count pills properly, or call the right doctor for refills… what else are they f*cking up? Scary.
1÷11÷16 For 5 months I’ve been trying to get CVS to update my phone number (since I can’t do so online because of CVS’s IP block). No luck. A few weeks ago I learned that this CVS location committed a HUGE VIOLATION of HIPAA privacy laws. My old cell phone number (that I’ve been trying to change for months) got reassigned by ATT wireless, and that customer opened a CVS account with my old number. So all my info was illegally merged with the other customer’s. Now I understand why CVS called the wrong doctor looking for a refill authorization for me, also why CVS refused to fill a NEW prescription of mine claiming it was «TOO EARLY.» How could it be too early if it was a NEW prescription? Again, my info was merged. When I came in today I was a little bit surprised when I stepped up to the refill counter and was greeted with, «hello Mr. …» they actually remembered my name! Impressive, but then about once a month now I’ve been in and talked to various managers about unresolved issues so it’s not totally surprising they remembered me. Now if I can only get them to fix these «glitches.»

Wow. We get better service from Walmart, Target, Rite Aid, etc. Unbelievable piss poor service. Watch out for this short old filipino lady at the front register. She thinks she owns the place. Giving us the run around just for store credit. Had to ask the manager? For what $ 14 for a return? She ended up doing it anyway. Always the same shit with this lady. Her name is Lolita. Watch out. Manager came out and said sure no problem. Maybe they should have at talk about her piss poor customer service. Wasted time for her pain in the ass attitude. Manger was cool though. Lolita on the other hand, No smile and nothing but attitude. Put her in the back. Get her off the front of the store. Unbelievable. Really. We live just down the street. Lived here for over 20 years. Why do we keep coming back? CVS, let’s see if her attitude changes the next visit. Otherwise we quit. I’m sure there are other customers that will continue to put up with her shit. So we would be no loss to CVS.

This place was super friendly. I went in for an ice cream on a really hot day the manager immediately said hello and asked if I needed anything. He knew where everything was and was extremely polite. The place os clean and easy to find.

This location has a brick and mortar feel if you like that. I personally do. The employees that work here have done so for a long time and so treat their customers like they’ve been coming for a long time. That being said, a newbie might not think this store is amazing, but this is a review from an oldie but goodie. I come here often because it’s the closest to me and I know where everything is and what to expect when I arrive.
If you’re fancy, you may want to drive out a bit north to another as this one is one of those older locations that used to be Sav*ons back in the day… and didn’t remodel.
CVS prices in general are always a bit higher than other stores with similar household items. I’m always contemplating on where to stop considering Walmart is in the same shopping plaza. I usually opt for Walmart unless I need photos, something specifically pharmaceutical (prefer CVS) or I know of a deal they have going. This location is also never super busy… the max you’ll probably see in line is 3 people. I guess depending on the day you’ll have to choose what’s more important, speed or savings. Options are nice :)

Best pharmacy in Imperial beach. The waits are short and you will be in and out of there in no time.
While you wait to can enjoy browsing through the aisles of cvs to grab whatever you need or want.

I love this cvs! I live closer to the one on palm ave but id much rather come to this location because its clean!
I always print photos here because the quality of the photos are better than that of wal-​mart, cvs (on palm), and shutterfly.

I have shopped here for years !! I find they have really good stuff on sale especially fragrance :) The staff is very helpful with the coupons too. The pharmacists are very helpful too. I had dental surgery and they were really kind and assisted me with what I needed. Makeup, lotions, gifts you name it they have it I m there often !!! I’ll be back :)

The staff is rude! The pharmcist is lazy and lies. hub and I have had our RX’s here for years and are absolutely done with these people. I was pregnant and they gave me an antibiotic that had a label on it to not take if pregnant. HELLO??? I asked the pharmacists about it and she said «it should be ok» SHOULD BE OK??? WHAT??? You have got to be kidding! Should be is NOT good enough! I had to call my doctor just to check, turns out it was ok in your 1^st trimester. And I thought their tv comercials pride themselves on knowing EVERYTHING about what your taking. They should have seen I was taking prenatal vitamins! DUH! I don’t take that for my health because they taste horrid! IDIOTS! (Ivy was the pharmacist)

This is by far the worst CVS I have ever gone too! The service here sucks! Even the manager has a stick up his A$$! My son needed to use the restroom and they told him NO. There has never been a store to deny a restroom for a child. Instead of allowing him to use thier restroom they told my son to walk down to Starbucks and use thier restroom. Who would tell a child to walk out alone to another store. They are all idiots, rude and disgusting people! i hate this store. The only friendly staff they have is the pharmacy. They are always happy to answer any questions or concerns I may have. There is another CVS down the street which is like 7 min away, I much rather drive out there than to go to this store. If you like rude people tis is your store! Not for me!!!

I only come here for one thing… Medication
But the people that work the Pharmacy ROCK!!!

Like any other CVS, gets croweded FAST. Get in and get out.

the same people have been working here for years & they recognize me. no one WANTS to go in for your medications, well unless you’re a junkie i guess. they are helpful & quick & pleasant. i appreciate it when i’m tired & just want to go home. the ladies in the store are great too. they’ve been there for decades.

This CVS use to be Long’s at one point, this seems to be a reoccurring thing for me this trip, yet another place that use to be something than what it is now, anyways.
I was sick and dying and went to the doctors, he gave me a shot in the A$$ and two different prescriptions to help keep me alive and evict the Mucinex’s very own Mr. Mucus from my body. My father took me to ‘his’ pharmacy which was here at CVS. It was so cute the one lady working knows my dad and they had a long conversation catching up on each others holidays while someone else helped me. I was pleased they took my insurance, asked all the questions a pharmacy should ask for a new customer and told me it would be 15 to 20 minutes. The person in front of me was told a 20 to 30 minute wait.
I’m waiting I wanted my DRUGS. So my dad and I peruse the aisle and I notice it’s much cleaner and brighter and airier than Long’s use to be, than I eye the boxes of Puffs Plus with lotion I’m about to grab some when I hear my name being called. Ten minutes hadn’t even passed by and my drugs were ready. I think having a father who picks up here weekly moved my stuff to the front of the line and you know what I don’t care because I got my drugs in under 10 minutes!
If you’re ever sick and needs drugs quick this is the place to go.