Positivity Mobile Detailing

I called Positivity because I saw their deal on a Groupon/​LivingSocial website and wanted to see how soon they could come out. They agreed to take $ 5 off the Groupon price if I bought directly through them, so I did. They were able to come out the next day, which was great. On the phone, I was told to complete their form online, and they would call me back in a few minutes to confirm the appointment. It was a bit odd that I couldn’t just provide the information on the phone, but not a big hassle. The gentleman called about 20 minutes past the time he was supposed to arrive and said he would be there in 5. In another 10 he arrived, but then he told me he forgot bags and he had to run back out and get them. Another 15 minutes later and he started. This delay wasn’t a big deal for me because I was home all day, but if I was on a tighter timeline it would have been.
The form online asked about dog hair — I selected no, because there was barely any. We had a seat cover over the entire backseat, and the dog only rode in it a few times. I removed the seat cover before the detailer came, and there was barely any hair on the seat. However, the gentleman told me that there was a fee for pet hair. When I asked how much, he told me $ 15-​$ 20. I asked if it was prorated given the minimal amount and he then said it was a flat fee of $ 20, regardless. However, when he was done with the car, he told me it was $ 25. When I said he told me originally $ 15-​$ 20, he said, «Well, it’s $ 25. It’s always been $ 25. You can see it on our website.» Again, not a big issue, just frustrating.
The work quality was great for most of the car, except for a few areas (between the side of the seat and the floor, between the seat and the center console, and high up on the driver’s floor) that remained just as dirty as before. Between the seat side and the door is one of the first areas you see when you open the car and it just gave off a bad look. When I asked about the spots, he said, «Yeah, that’s just an area we can’t get with the vacuum hose.» I told him that I’d gotten my cars detailed before and never had this issue, and he said, «Well, I can try with the brush.» He got a brush and brushed the dirt out onto the floor. It was better, but still not great, and he left the dirt on the floor. He also didn’t even clean out the sections on the other 4 seats with the brush. I feel like if this is what you do for a living, all day every day, you should have something small enough to get into the areas that every car has, between the seats and the floorboard. After he left, I ended up getting an old toothbrush and easily got that dirt out.
The outside of the car was very well done, and everything was wiped down well inside, including most compartments. Everything inside was bagged up and put in the trunk, which was convenient. The only other issue is the most significant one — we had some dollar bills (between $ 5-​$ 10) that we keep in a small compartment near the steering wheel for tolls and emergencies. This compartment was the only one in the entire car that wasn’t completely emptied and wiped down (there were still coins and dust in it), but the dollar bills were missing. It wasn’t much money, but it’s the ethics of the issue. I paid a lot of money for this service (we’re a student and military family), but (1) the narrow areas that weren’t cleaned (2) the additional cost for the few pet hairs (and higher than I was quoted) (3) the missing dollar bills and (4) starting and finishing over half an hour late, all add up to a dissatisfied customer. Overall the car looks good, but I won’t be hiring Positivity Detailing again.

Best company I could have called! They came to me, was punctual, and did an amazing job! Mike turned my car around, it looks new! I have a white haired dog that sheds like crazy, also slobbers, and made my car smell less than lovely. After Mike was done, there was no evidence of any dog, or any human for that matter! Worth every penny! Will be calling them again!
Note: make sure you have an electrical outlet by your car so they can use it.

The service was fantastic and I am grateful for how great my car looked. It saved me a $ 1000 in resale value.
They saved me a ton.

Positively Mobile Detailing is outstanding! Mike came to my home and cleaned, washed and waxed my car to a brilliant shine. I am a return customer and I am extremely happy with Positively’s exceptional, professional service — and competitive pricing. Even with a generous tip, Positively costs less than the detailing service offered at my local car wash on Capitol Hill. Mike is the hardest working man in the car care business. He showed up promptly at 9:30 a.m. and worked non-​stop until 2:30 p.m. He’s incredible!

I got a special for a detail (last year… I know I’m late). I really needed it because my car was a mess and I was only about a 2 weeks away from having my first child and needed a clear car for her to ride in. They made my car spotless! I couldn’t believe it could even be that clean. Sadly, my car isn’t clean like they left it, so I will be using there services once again to have a super clean car.

Positivity — the name speaks for itself. I absolutely recommend Positivity Mobile Detailing. My car looks like new! Phoenix did an excellent job — didn’t miss a spot — inside or outside. It took a while to get this appointment, which was frustrating, but their work speaks for itself. Now my husband is jealous and wants to get his car detailed.

I got the special ($ 145 for my SUV, interior and exterior detailing). The Reservation Team was extremely personable, despite my bad mood after they had to reschedule a second time.
The fellow arrived pretty close to on time. He was incredibly detailed and went over places I would not have thought about. Took 4 hours and left me a car looking like new.
I would like to get a membership after this experience.

Service exceeded my expectations. CJ was customer oriented, polite, professional and truly did a fantastic job with my cars interior, which was really a step away from requiring a biohazard suit upon entry. There were stains. There were crumbs. There was mystery sludge. Results were amazing. I couldn’t be more pleased!

Took a cue from fellow Unilocalers and made an appointment. Couldn’t possibly be more pleased with the service — so much so that I’ve gotten a membership. He truly loves and knows his craft — that passion and knowledge manifests in the details — which is all any client could possibly ask for.

I am a busy guy and don’t write a lot of reviews, but I could not be more impressed with the end result of my detailing. I had no idea a 10 year old car could look so good! The extra effort put in to bring the leather seats back to life and the detail of getting EVERY INCH of the car sparkling clean was truly amazing! This company has been in business for a few years and I enlisted their help when another company never showed because they had gone out of business!
The detailer spent hours on the car and had a fantastic work ethic. He was very courteous, professional, and took immense pride in his work. Don’t try to get a deal elsewhere and settle for a poor job.
This place has earned my business for a long time to come!
CONS: May have to wait a few weeks to get in (WORTH IT)!
PROS: Call-​ahead notification, EXTREMELY high quality, professionalism, reasonable pricing.

after a hiccup during our first appt where no one called to tell me they had to cancel due to their vehicle broken down, i went ahead and asked for a refund from both the company and LS. A week after the incident, they called me back to apologize and asked if they could reschedule my appt to come back out, which i allowed them to but had to wait a month for a saturday appt :(
CONS: had to pay an additional $ 20 because I lived in VA
PROS: the gentleman gave me a 45 min courtesy call, was very professional, and did an amazing job cleaning all the dog hair! Took him 4 hrs to complete the interior, exterior and engine. If they didn’t charge the travel fee, I would prefer to have the same guy come back and clean every time i need detailing.
the convenience that they come to your home gives you the mobility to continue with your daily activities. i hope they continue to keep up the good job and offer another appt to those on here that had a bad experience.

These guys showed up right on time and did exactly what I was hoping they would be able to. I’d had my vehicle in storage during my deployment and it smelled like moth balls from at least ten meters away. They cleared that up and also removed older stains — even a few that had been there when I bought the car three years ago. This work was polite, professional, and fit exactly in the advertised time window. If I ever get the exterior of my car detailed, I’ll call them first.

What more can I say that haven’t already being stated. This is a great company. I used a Groupon to try them out, and I am really impressed by the professionalism, and top-​notched customer Service that was displayed.
This a mobile detailing company, they come to you to do the work, which in my book is a plus. I actually didn’t know this before scheduling and you are probably wondering how can I not know that they are a mobile company, when their name is Positivity Mobile Detailing? Don’t ask, I have my special moments.
Mike, the lead detailer, worked on my car for four hours in the cold, by himself without taking one break. He left my car looking brand new with some new car freshener and I am happy customer, I highly recommend them. I would definitely use them again.

After the recent snow storm, my car can’t be any dirtier, but Mike and his crew (of one) did a great job to clean up my car. I’m really happy with the result. I chose the Groupon Premium package, REALLY great deal. I’m impressed and definitely recommend their service.

I couldn’t be more impressed with both the customer service and the work they did on my mother’s and my cars. This is the best detailing job I’ve ever had done on any car I’ve ever owned, and at a fraction of the price of most detailers. Car detailing can be a total crap shoot in this town, so I’m incredibly glad I found Mike and his team and don’t have to risk paying too much for bad work ever again!

I am very pleased with the service. My car look like new after their service. I chose their gold package that include interior and exterior cleaning with car wax. Michael came on time and spent three hours to work on every detail of my car. Their package pricing is also very affordable compare to other local mobile auto detailing service I found in Unilocal.You can check their pricing on their website and compare to others’ pricing.

I am very pleased with the service I received from Positivity Mobile Detailing. The guys did an amazing job and were really professional. They removed the stains from my seats and left my car looking like new! I strongly recommend them.