Pleasant Nails & Spa

Tried this place three times. First time I had Amy, she was quick efficient and had good work. The two subsequent times Amy wasn’t available. On my second visit, I had some man (don’t remember his name) who took forever to do a full set and I had to correct him because I asked for round nails and they were looking square on some, coffin shaped on others. It was just a mess. Not sure if he was new or what but he was NOT skilled in doing nails. At the end of my services I just looked down at my nails annoyed but at this point I just wanted to leave. There was extra acrylic under my nails it just wasn’t neat. The third visit did it for me. I had Vi, she was terrible! I asked her to change the shape of my nails from long round to square. Bad idea, they were so fat and thick like she took the whole jar of acrylic and put it on my nails. It was a hot mess. I was so disappointed. I had crooked, thick, uneven, sloppy acrylic lopsided nails. I was so mad! I paid and vowed to never return. I went to another nail tech on Allentown Rd who is amazing! Nails are nice, thin, minimal acrylic and I’m no longer disappointed!

I can honestly say that I like this salon. I came to Unilocal originally searching for a black owned and operated nail salon to no avail and just decided on Pleasant Nails solely based on the pictures of their work. I came in and had to wait about 10 minutes prior to being started. Jennifer did my nails and I believe that she’s the manager/​receptionist as well. I was a bit scared at first because I didn’t want to get set up by the receptionist, but she surely proved me wrong. She did my nails very beautifully and exactly how I asked. I had a botched gel job from a nail salon down the street (I won’t say the name), that didn’t even last for two weeks before it started peeling and looking dirty. She reshaped them for me and then filed them down a bit more and filled them in. Now we did have a disagreement about the gel color that was placed on my nails. Some nail salons like to use similar colors on your nails if they can’t find the color that you’ve asked for and they do this without your permission. I don’t like that because it makes me feel like they think that I’m stupid or something. So as she was painting them I allowed her to do the second coating before causing a big fuss, but even after the second coating was finished I knew that it wasn’t the color that I saw on the model nails. So I asked her to remove the color and she did it without much attitude and allowed me to choose another. I was very satisfied with the second color selection and they are very shiny and sturdy. I will update if anything changes. The salon gets mostly appointments so I would advise you to call ahead to get an EST (estimated start time) prior to coming there. I paid $ 35 for a gel color fill-​in and a shape change.

Wish I didn’t have to even give one star, I am absolutely pissed! I got my feet done here, I kept telling the lady that she was too rough, when I left there, got in my car to drive home, as I am walking in the house I notice I can’t even walk on my left foot due to bleeding, and a burning sensation on my foot, when I get inside my house I notice that my foot has been bleeding and is pink (you can see where she scrap way too much skin off my foot) so I call to inform management about this, they tell me to come in so they can see it, but said they don’t know about giving me my money back! Oh and by the way, this same lady asked me over 5 times can I please get my nails done and get gel, after telling her no 5 times, she finally stop asking me, they are all about money and not customer service. Don’t go there, find somewhere else to spend your hard earned money.

I love Jennifer. The wait can be long at times, but she and her husband always try to accommodate everyone.

I’ve been going to this nail salon forever. My mother brought me here as a child and I still from time to time go. Within the past couple of years or so the main stays and the people who I trusted Nook, Tina etc. have opened their own shop in Bowie. I’ve been by there for the same stellar service my family has received for years. I decided however that Pleasant Nails was closer and to visit for nostalgia sake. The wait times aren’t too bad, however when you see 3 – 4 hanging out talking or eat and on their phone is may become a little frustrating considering you are waiting for a service. The last time I went the nail tech, an older lady, repeatedly refused to listen to what I wanted. I wanted a full set with coffin or ballerina style nails (even showing her the picture in case anything was lost in translation.) She just said «It’s too expensive.» I was a little confused that someone I was paying to complete a service would tell me that the service I want is too expensive and decided that I deserve whatever they gave me. I came in with the expectation of having great nails and a great experience and I received less than satisfactory customer service and work. My nails were obscenely short (near my actual nail), and the work wasn’t cleaned up and left me with quite a few straggling pieces of acrylic that I had to take off myself. By the end I was so frustrated I didn’t even want to file a complaint, I decided to stick with who I know and go to the other store in Bowie with the same women who’ve know me since I was a child.
Photos of my nails:

After today’s experience I won’t be back. There are a lot of things I can tolerate but horrible customer service isn’t one of them. I will return to Divine Inspiration Nails & Spa, it’s a 1 woman, black owned nail salon right down the street on Ritchie Rd, the customer service is wonderful and she does great work. Try her out!
Anyhoo… I came in for a fill-​in and was told to sit at Amy’s station. She began my fill in and once she completed the acrylic portion she began filing my nails. My nails were already tapered inward with square tips. She filed them in the same shape but made them a little more square at the tips than they were before.
When she got to the second nail on the second hand she informed me that I had to pay an additional $ 5 because she had «reshaped» my nails. I politely told her that I would not be paying her any additional money because I had not received an additional service. Any time u go in to get your nails done they file them, that’s nothing new, and she only spent a few seconds filing each nail, 10 – 15 at most. That’s not typically deemed «reshaping». Had I gone from round nails to square, square to round or square to stiletto that would be something different but she seriously expected me to pay extra for her to file my nails during a fill-​in? Wow!
Furthermore, I did not ask her to «reshape» my nails so if she felt that she was doing that she should’ve asked me if I wanted it done and gave me the option rather than doing what she wanted and expecting me to pay for it no questions asked, but I digress…
After I told her I wasn’t paying she said that if I wouldn’t pay she wouldn’t finish my nails. I said ok and they assigned me a new nail tech. Of course she was talking about me in Mandarin and had all the other Neil techs staring, laughing and talking with her about me as well. This is it for me, I’m done giving these people my money just to be talked about and treated rudely while I’m in the salon PAYING for a service. I’ll stick with American owned nail salons that know how to treat their customers. It’s really not worth saving a few dollars if you’re going to be treated like crap. I’d rather spend a little more to be treated well. Therefore, this was my last and final visit to Pleasant Nails.

Not bad for the area, the service can be a little slow. Jennifer is the only nail tech that can provide exactly what I ask for, her time is limited between lashes, nails and mgmt., so make an appt in advance. The phone can be busy at times (who doesn’t have call waiting in 2016, isn’t that standard now?) so you may have to wait to book an appointment. Patience is definitely required with this business!

I’m new to the area and was desperately looking for a place to get my nails done. I am extremely difficult to satisfy and I was blown away by Tina and Jennifer’s skill level and professionalism. The gentleman at the door was also very nice. I got my Gel Overlay, Spa Pedicure, Mink lashes, and Eyebrows waxed to perfection honey. I’m just overjoyed to have found them.

Absolutely DISGUSTED with my experience this evening. I’ve been a repeat customer a few times after initially finding this place on Unilocal when my regular place was too packed to accommodate me.
I understand trying to keep everybody happy, but leaving a customer in the middle of a service us not the way to do it.
And, then to not have all of your Nail Techs up to the same standard is unforgivable. I’ve been getting my nails done for almost 20 years and never have I left a shop completely DISSATISFIED.
One tech attempted to rectify the travesty that was about to occur on my hands by showing me INSTAGRAM Photos of some past customers and then when I made my selection she said she didn’t have the skill set to accommodate my request.
This is after I sat and waited for 30 minutes while another patron was serviced and my initial nail tech was already beginning a service with another patron.
In order to keep generating good business you first have to treat new and old customers the same and ALL of your Nail Techs need to have their SKILLS ON POINT.
EXTREMELY DISAPPOINTED and I paid more than I normally pay for this service to LEAVE UNHAPPY.
THIS WILL BE MY LAST VISIT

I love pleasant nails, they always do a neat job on my nails and they get you in and get you out in a timely fashion, moreover they open at 9 on Saturdays which is very convenient.

I ended up with the nail tech Linda. I got a full set with gel polish. She took her time with my nails. I still want to try Amy next.

This was my first time here by recommendation of a close friend. the wait wasn’t too long but the lady had i was quite rough with my nails and always had a slight attitude. she ended up cutting the side of my thumbs, which she did not get to have equal length because she seemed like she was rushing, and my middle nail is slightly crooked by how hard she filed it.
i told her I wanted gel and she tried tricking me and putting on acrylic and called gel by a different name. my friend i went there with had a great experience, mine was okay.
in thee end i’m am pretty satisfied with my final product, but the experience isn’t something i’d want to repeat.

i decided to try out a new nail salon hoping to find one that provides good service at a reasonable price. In the past techs have never satisfied me 100%. I really liked it here, my tech was attentive and gave me what i wanted. I came here based on reviews and I’m glad i did. i love my gel manicure and regular pedicure! ill be coming back definitely. i love the work they do here, i live about 30 minutes away from here, and i will be coming back, that says a lot!

I only took a star off because of the wait… sometimes even with an appointment. Billy is the best nail tech and they all (for the most part) do a good job on your feet. They use color powder which I like because it last longer and the gel is good too. Definitely make appointments or you will be waiting for awhile.

Not bad! This use to be my regular spot. But since my nail tech Lliyah «went on vacation», I had not been back.
Well, I was in a jam and needed my nails done and didn’t want to travel a the way to Bowie. So, I returned.
The young lady did a decent job. I had to guide her a bit for the techniques I prefer. But overall, the job done was OK.
I would return under the same circumstances.

Layla has moved on to Addison Nails so I go to see her there. I still come to Salon Pleasant for eyebrows and eyelashes with Jennifer

I have been here a couple of times. Both times, Linda took care of me. She and the rest of the staff were about ensuring the customers were happy. I was shocked at the size of the shop. My first thought was, for a shop this size, quality would be sacrifice. I’m glad to say that my first impression was wrong. I would definitely recommend this place.

HOOD PALACE.
This the epicenter of Hoodville and the technicians are no better. Technicians are not punctual and will have you sitting waiting for services, without notice, even if you have an appointment. Don’t get too excited if you are summoned to the pedi spa hair, because technicians will prep you for soaking and then leave you there wrinkling in the water while they tend to other people’s nail services. If you try to leave without getting services, some calling bird technician will give notice to the whole salon that you are leaving, and try to beg you back. Majority of the time I am a great tipper, but this is a place that makes you think twice about giving tips. All that is wrong with the ghetto, mean people of the DMV is immersed within this salon. Prepare yourself for a mouth-​popping, bent-​arm w/​Louis V toting, mambo-​sauce, 3-​D gel nail of a time at this establishment.

I have never felt so disrespected in my life. I use to love this place when Christina and Nuk worked here. As soon as I walked in the door for my APPOINTMENT (which I was not given a name for) I was scolded and met with rudeness and awkward stares bc they didn’t give me a name. So, of course they gave me the person nobody wants probably. I wish I had turned around after they were so rude but I got a pedicure without the paint and peeled out as soon as I read the Unilocal reviews. Someone else found out where Christina is now so I finished my other services at her new location. I refuse to spend my money in a nasty establishment. This place deserves no stars.

Billy is the best tech in the building! He does everything and loves his work. Make an appointment and ask for Billy! He does 3D, Marble, awesome hand designs. Anything you want. .he can do!
Love this shop. I actually look forward to going to the nail shop now.
Thanks Billy