Every single time I use the drive thru, something is wrong with my order. Today, Monday 1÷18÷16, I ordered a vanilla chai, small black coffee, a jelly donut, and an everything bagel toasted with butter. I pull up to the window and I pay for everything, and I am given the chai and the donut and then have the window shut on me. The lady working is standing there texting, I couldn’t get her attention any other way besides beeping which I hate doing — she then gives me the coffee, then shuts the window again without giving me my bagel — so I beep again. She opens he window and gives me my bagel in a bag. Which I open 3 minutes later, and its an everything bagel NOTTOASTEDWITHCREAMCHEESE. THISORDERWASNOTCOMPLICATED. MAYBEIFYOUGOTOFFYOURFUCKINGPHONEANDSTOPPEDTEXTINGYOUWOULDN’T FUCKUPMYORDERLITERALLYEVERYMORNING.
Jodi B.
Classificação do local: 1 Chillum, MD
Slow drive thru in morning. I often have to get out of line because I will be late for work.
Alexis H.
Classificação do local: 5 Washington, DC
I went 03÷11÷15 around 7:30am in a rush close to being late to a meeting and i had to provide breakfast for the team. Great service and speed I was in and out quick. I saw the young lady making the sandwiches. Amazing she was moving so fast and everyone was in a good mood. Keep up the good work
Michelle C.
Classificação do local: 1 Mount Rainier, MD
Saturday morning before 9 am, and they have no chocolate frosted. Even though DD says these are available as Express Dozen. I ask when they’ll make more any they say they won’t — no even if I pay. Are you sure? Will you call me if/when you make some? No, you call us. I’ll call every hour until you make some. No call in two hours. What the hell? Is this a business? Do they want to make money? Last review wasn’t shared. This one will be.
Patricia R.
Classificação do local: 1 Washington, DC
I am absolutely over this location. I LOVE Dunkin with all my heart, and am extremely loyal to the brand– BUTTHISLOCATION — Jesus take the coffee bean! They can NOT get it together for anything. I’ve only been living in the area for a month and have been here 3 times. Successfully got coffee ONCE after waiting almost 15 minutes and there were only 5 people in there! The other two times I just walked out. Either no one paid attention at Dunkin’ Donuts Training class or they just cannot implement a system to make their orders smoothly. Also — the counter/service area where they hand you your coffee is a hot damn mess! I’m already NOT a morning person, and nonfunctional without my coffee– I can’t handle the chaos in here. I do not recommend — if it was the last Dunkin’ on earth I’d support Starbucks.
C B.
Classificação do local: 2 Washington, DC
Two stars are because the service is at least friendly. But it’s also painfully slow. If there are 2 cars in front of you at the drive thru, plan for a minimum 10 minute wait. I love Dunkins but this one has a lot of improving to do.
Cheryl C.
Classificação do local: 5 West End, Washington, DC
My Sunday morning ritual is donuts and milk here. They are always so efficient and the Munchkins are the best!
Elaine S.
Classificação do local: 5 Washington, DC
Their donuts and breakfast sandwiches are always awesome. The staff here are very friendly and they try to get your order out in great timing. There is also a small eat-in area for sitting. There is even a flat screen tv on the wall. Nice touch for a donut and coffee craving! There is lots of parking too.
J. N.
Classificação do local: 5 Gaithersburg, MD
This Dunkin Donuts is always clean, with a friendly staff, and has a convenient drive-through. They are active in the community and have fundraiser event nights for local schools and organizations. In addition to the fresh coffee, they stock the packaged coffee and new K-cups as well.