Caribbean Cafe

These people are seriously trippin’. As another poster stated… how the frick you gonna charge for delivery and then refuse to get out of the car? The food came fast enough, but when the lady called and said the food was there, I asked if she had rang the bell because I had not heard the bell or a knock on the door. She said I needed to come down and get the food. I said I paid for delivery and she said that she just had surgery and could not get out of the car. WTF? What if I my reason for ordering the food was because I could not or would not come downstairs? Why they gonna have a delivery person who can’t deliver bring your food? Then, on top of that, she hands me this piece of paper with scribble on it to sign. I’m like what’s this? OMG. it was a receipt. How unprofessional can you be? Invest in a printer for goodness sake! They’re almost free at Staples.
The food was ok. Basic Caribbean food. Most places would have the dessert in a separate bag, but the dessert was packed in with the hot food and the icing melted because it was packed upside down. Had it been anything other than cake, it probably would have spoiled from the heat. The plantains were also soaked in the gravy. Again, another side item most places pack on the side in a small container.
The vegetables were mostly onions and very little cabbage and carrots. The jerk chicken was just the right amount of heat, but portion of chicken was small compared to all the beans and rice piled in the container.
Only reason I ordered was because the family had gone to the beach for the weekend and I just didn’t want to cook and was longing for some NYC style delivery. This was NOT it. Only order if you are desperate and want to do part of the delivery work yourself. I’m requesting a refund of the delivery fee and you should too if they don’t bring the food to your door.

What restaurant that offers delivery service, and charges a fee for that service, refuses to actually deliver my order to my door?! I had a taste for Jamaican food and decided to take a chance on Carribean Café even though I’d never ordered from them before. I wish I hadn’t wasted my time! When I received a phone call that my food was outside, I wasn’t expecting it to be in the parking lot! I opened my door to see a car parked and assumed they weren’t sure which house they were delivering to. When nobody got out of the car, I yelled out, «aren’t you coming to the door?» Her response was «I don’t come to the door.» Not expecting such offensive customer service, I said I no longer wanted the food and closed the door. I tried calling the restaurant to speak to a manager which I was unable to do because nobody answered, and the voicemail box was full and I was unable to leave a message. I am appalled by the lack of customer service and professionalism shown by this establishment and will not be patronizing this business in the future! I hope anyone that reads this review will take my horrific experience into consideration and do the same.

Food was good. I have no complaints. They are the only restaurant in the area that’s not Chinese or Pizza and delivers.

So, I’m disabled and don’t get out of he house much. I’ve been craving Caribbean food, but here in Bowie, there is a appalling lack of any delivery that’s not pizza or Chinese. There is also a huge lack of ethnic food places (we’ve recently gotten an Indian food place).
I was surprised when this place showed on Eat24 as delivering to my house. I was skeptical as they seemed a little far for delivery, but I tried anyway. The worst, I figured is that they call and say they couldn’t deliver.
Well, the food arrived not longer than pizza or Chinese would take. It was still hot, and very tasty. Ordered not only for me but my kids for when they got home from school. I ordered rotis, chicken and goat. My son’s 14 and, so, is always hungry. The roti was actually enough to fill him up.
I look forward to ordering again from them and trying mor from the menu.