Alley Cat Towing & Recovery

Thanks Alley Cat for your quick, professional, and courteous service! The pricing was very fair. I’m really happy that i chose them.

A special word of thanks to flat-​bed operator Josh and his GM Derrick Chapple.
My Land Rover stalled in front of California Pizza Kitchen take-​out at Annapolis Mall in the midst of the dinner hour last Saturday night. Lots of curious onlookers and weaving traffic.
Josh arrived in his spotless truck and uniform in half the time forecast, coaxed the curious to move way, stared down uncooperative drivers and secured the Land Rover aboard in only 10 minutes.
Unloading the Land Rover at our home took precise maneuvering between cars and obstacles.
Josh carefully rotated his truck between them and placed the Land Rover within inches of where he predicted.
He’s a Pro and so are Derrick and his other men.
Yes, we’ll call on them again.

Terrible customer service, we had car trouble and were stuck at the dealership the driver fully aware of the situation left us stranded with no prior notice that he was leaving after waiting only 12 minutes while we spoke to the dealer. This occurred after he contacted us to inform us that he would be arriving late to our location… Just Aweful

Alley Cat towing services works closely with the police around my neighborhood (Riverdale/​Hyattsville) so I’m used to seeing their trucks around. My battery died on a Monday morning and it would not take a jump so I called them to have them come out and check my battery and potentially install a new one. Initially, I was told it would be about 35 minutes before they could get to me, so imagine my surprise when they were there in less than 10 minutes. The serviceman checked my battery, let me know what needed to be replace and finished the work. The battery came with a guarantee and overall I’m very happy with their service.

My car was TOWED AGAIN when it was parked right in front of my house, with HOA tags and all! I had to walk 30 minutes along the highway with cars flying by just nearly hitting me into Alley Cat’s dark, bush covered dungeon to retrieve my car AND PAY $ 175 because they said they couldn’t see my HOA tag. The tag was hanging right over the rear view mirror where you’re supposed to put your parking tag and where I’ve put many other parking tags without any problems.
Better Business Bureau here I come!

I did not have a good time waiting on the phone for over 4 minutes to find out that they do not let you pay up front for delivery. You must go with the car and meet at the destination and then pay. The receptionist said they don’t «do that» in a haste. Sad, I had a very good review for the last time I called about 6 months ago, they were very friendly and prompt. Now they don’t have the time!

Completely unethical, horrible towing company. They towed my car at 4:05 when restrictions started at 4PM. I ran outside, and they refused to take the car off the towing truck. They told me it would be $ 25 and I could pick the car up right down the street. I let them take the car, but then I found out it was a $ 25 fee to the police department and $ 175 for the tow. I was lied to, and then I found out the car was over a mile away at the towing lot. They had parked it in the mud, and refused to help me navigate the crowded, dark, and rainy lot to get the car out. I felt taken advantage of because I was a woman. My friend (a male) had the same thing happen, and they took his car off the truck and let him pay $ 50 to the driver (same company). I am very angry and plan to file a Better Business Bureau complaint.

My brakes went on my truck so I was stuck on the side of the road. Called AAA and alleycat was there in literally under 10 minutes. The driver was extremely nice and treated my truck like it was his own. He got it into a space at the dealer (it was after hours) and could not have been more professional. I honestly didn’t expect the great service I got. Highly recommended.

I called on my AAA première towing service and this company came out in 20 minutes. My car was in a tight spot and they quickly and easily towed it out of the lot to the destination. They really helped me out of a jam Saturday.

Very professional and they will come to you quickly!

Tonight, my friend’s engine gave way and she found herself stranded on Rockville Pike, in nearly pitch-​black darkness. The car was immovable, she had no flairs, and passersby were accosting her. When I arrived to help, she and I called several towing agencies, only to be told that nothing could be done until the morning; not so for Alley Cat Towing, which operates ²⁴⁄₇ for all your towing and recovery needs. They literally CAME TO OUR RESCUE!
Alley Cat sent a local tow truck and operator to our location, quoting us a time of about 20 minutes (fast!); they were there in FIVE (FASTER!). Justin, the tow truck operator, was incredibly concerned, polite, and efficient, the perfect combination of seasoned professional and good Samaritan. He seemed like the sort of conscientious person who would be, oh, a volunteer firefighter or something.
Excellent service from a company that doesn’t extort money from you when you’re under duress? Color me IMPRESSED.
Better still, their motto is: «We don’t want your arms, or your legs; we just want your TOWS!» (Got to love a punny towing company).