The Home Depot

I was there this past Sunday. I went from department to department looking for help. I wad trying to make a table out of a tire for a man cave and having a hard time finding ways of making it happen. Many men stopped to offer help but didn’t really think outside the box. The only offered what I could think of until I met Pam. She wad unbelievable. She really went over and beyond trying to help me find something. .and she did. She found s piece of wood. .nice thick like a cutting board. .that fit perfect. .stained it. .added legs and it was awesome. She really went above and beyond fir me running checking out so many ideas amd should be commended

I only go here because it is close. Very frustrating because they dont carry allot and the staff usually does not know much. Cashiers are very slow and inexperianced. Go to the one in wareham, worth the drive.

Looking at the reviews on this Home Depot I was prepared for a terrible experience, but after shopping here I was neither impressed nor offended by my experience. Overall it was a middle of the road experience.
This store had everything I needed, I had some keys cut which were completed quickly, and although the staff wasn’t the most receptive team I have met at a Home Depot, they were available and prompt.
In the end, you will see me at this Home Depot again!

When you purchase a new appliance that doesn’t work shouldn’t the company selling the product replace it with a new appliance? I’ve been along time credit card holder of Home Depot. Purchased over $ 6,000 worth of LG Applicances for rebuild on Cape Cod. The dryer from LG when installed would not stay on longer than 20 minutes. Called Home Depot and was told that LG warrantees it, call them. No satisfaction there. Called LG, they only have 1 appliance tech office that inspects for LG for Cape Cod. They can’t come to inspect the BRAND NEW dryer for 3 weeks? Any other appliance company on the Cape would bring you a new one.
This is not a reasonable timeframe for a longtime customer to wait for 3 weeks for a working dryer. The «tech» came out within 2 weeks, as a rush. The inspection lasted 5 minutes and diagnosed the dryer to need a new electical board on our new dryer. The tech had to order the electrical board and was able to come in after another 2 weeks. Different tech came and installed NOT the board but another part.
Guess what, the dryer still not working. Now they have to come back again, its been 6 weeks and no working dryer. May it will get fixed correctly at 7 weeks time?
Very disappointed in the customer service from Home Depot to resolve any of these issues on the dryer and LG for the poor quality assurance on their product.

Went to get wood sealer for outside. The man in the paint department when I asked him where it was just said we don’t carry that? Didn’t want to help at all. I kept walking around and asked to other employees who said to check with paint department. Encountered another rude employee and then walked by 2 employees who asked me if I needed help finding anything and when I told them what I needed they said check paint department. When I explained my situation they said we must not carry it then? No help to find it for me! I finally went to paint department again and looked around and found it. I’ve never been to a Home Depot like this in my life! Let’s ask customers if they need anything and then not help them find it! Bunch of morons. Going to Mid Cape for all supplies now screw you Home Depot!

I had to deal with their pro desk in Hyannis. You cant get thru and they don’t return calls very often. They are always rushed. Had to buy a quantity of cabinets and went thru several iterations. Also placed an order for appliances and could have done much better just going there and picking off the floor. I still don’t know what I am getting for appliances. Their numbers on the quote do not reflect what is in their system. I paid for it — but– I am not sure what I am getting !! Next time I would prefer to deal with a full service lumber yard who can deliver customer service and optimum pricing

A bit more limited selections that most Home Depot’s, but still a good store with a good number of selections across a number of departments.
Staff is very helpful as well.

I’ve heard some horror stories that were no doubt exaggerated about this branch but I have never had a problem finding what I need or a helpful employee if I need assistance.
Today for instance, I walk to the customer service desk first thing because it’s not really a wander around and see what I can use day. All three employees are engaged in something so I wait patiently for 30 seconds or so before all three see me at almost the exact time and ask-​in unison– «can I help you?»
So I picked the person who was a split second sooner than the other two and within seconds am directed exactly where I need to be.