Goodwill Industries of Central Texas

I absolutely love this Goodwill. I have found so many neat treasures here. Some first edition signed books that were in the book cases and some awesome depression glass just laying around for the taking.
I even bought a chaise lounge there one day. What a find and a great bargain at that.
The staff is always caring and considerate, especially the gentleman that works later in the day on Thursday, Friday and Saturday on the cash register. He has always been very helpful. I think his name is Darren.
I would suggest this Goodwill to anyone in the area.

SHOPPERS BEWARE!
This particular Good Will sell Counterfeit Designer bags such as Prada! I also saw Coach, Gucci, Louis Vuitton in the glass case which may be Fake!
Selling Counterfeit bags is illegal and they know this but yet still putting them in a glass case for auction and selling them to customers who are completely unaware and clueless that its FAKE. which is sad and really pathetic.
Good-​Will needs to throw that TRASH in the Dumpsters were it belongs.
On October 25^th 2014 I walked into the store and in auction had already started I decided to join. This is my first time participating in a auction like this. I bidded on 3 bags which were 2 Prada and 1 Coach bag. I thought the Prada bag was 100% Authentic, until I went to a Prada Store in San Marcos Premium Outlets, the associates at the Prada Store said ” These are Definitely fake because the logo is not straight and the lining is off and Prada never made such a bag”. The Coach bag hopefully seems real… I own several coach bags and looks real enough. also has the serial numbers located inside the bag.
The Prada associates suggested to bring the Counterfeit bags back to get my money back. I went to the location I got them 560 HWY 79^th West Hutto. Assistant Manager David which is not his real first name. he did told me his last name was Lottaz did not want to return the Counterfeit bags he said «I signed the papers «AS IS”. and for that amount you paid for them I can’t return it». Which was over $ 100.00. He was not helpful and his mentality is (I got your money and I don’t care) selling Counterfeit is illegal and not part of the «As is» Bags like that should be returned immediately! He gave me the round around said he would have to e-​mail corporate to see if I can return it. Lottaz never got back to me.
I thought about donating them back But I didn’t, I just threw them away! I don’t want Customers to go through what I went through.
I hope this Goodwill shuts down soon!
Please be careful when purchasing and I hope my pictures help!

If you bid on an item at the Saturday auction at this Goodwill make sure that you are there when the auction is going on to pick up your item, because if the manager has a friend that also wants the item, they conveniently lose the paper with the winning bid (and this is after they called to tell you that you won!!) and sell it to their friend. This has happened twice to me so far. Very unprofessional. And we were there on Sunday to pick the items up, so it is not like they did not think we were going to not get it.

The management at this store is incredibly incompetent. I purchased 16 books priced at $ 1.99, but was accidentally charged $ 2.99 by the clerk. The manager on duty, David, could not wrap his head around that I was due a $ 16 refund. Additionally, I was made to feel that this was my fault and that he shouldn’t have to give me any refund. The clerk backed me up and told him I was due $ 16. He kept threatening the clerk, saying, «If you are $ 5 short I don’t know what’s going to happen to you.» It took me over 45 minutes to get this stupid refund. I have never had an employee (no less a manager) of a retail establishment treat me this way. And I have never seen a manager threaten and treat an employee as harsh as he did the clerk who made the mistake.
Also, the store is dirty, junky looking. The employees all seem to hate one another. Every other Goodwill I have been to is light and bright. The staff greats you at door. Never here.
I spent $ 150 today. Never spending another dime there again.

I love me some thrifting! I thought the Round Rock location would be less picked over than the Austin locations. As soon as I walked in I wanted to leave. I gave it a shot and poked around but, it was so unorganized. I understand there is supposed to be an element of messiness in thrift stores. That’s what makes it fun! This place was really, really bad. My biggest issue was that the stuff was so overpriced! I was looking for some cheap sweaters for a project. I picked a few out, and when I got to the checkout my total was forty dollars. Forty fricking dollars! That’s like twelve bucks a piece. Why would I pay near retail for a holy used sweater? They won’t be graced by my patronage anymore.

We have shopped at Goodwill stores in several states. We have found them to be great for things like some childrens clothing that get outgrown very quickly. I must say however that the Hutto location really disappoints. The store is full of mostly what I would consider to be junk (beyond the normal Goodwill junk). We stop in every once in a while to see what new they have in the way of books but that is about the only thing we have ever found of value there.