Felder’s Plumbing and Piping

I selected Ben Felder based on Unilocal reviews to plumb our recently purchased house for gas to the dryer. Ben was professional, from the quoting process to the permitting process to performing quality work at a good price. I recommend Felder’s plumbing and would gladly use their services in the future.

I had a rather elaborate plumbing problem. Felder’s Plumbing was named as a company with reputation for high standards in the quality of their work. When I called and spoke to Ben Felder, he responded very professionally and was polished, competent and neighborly. After speaking with him I felt confident about the job in spite of the complexity of the problem. He told be that he could have someone over that day. In no time, one of the company’s employees called and told me that he had just finished work at another house and was on his way. I knew my plumbing work would require a great deal of troubleshooting. As an artisan, I know quality workmanship when I see it. They were top notch. But, I was a bit taken aback when I got the bill. I don’t cut corners and hire under-​skilled tradesmen just to save a buck. I like to have assurance that a problem is fixed right the first time. The charge for the work was surprisingly fair! That was not what I was expecting at all. This is literally my first review for a company online. I took the time to write it because I’ve never been so impressed.

Was referred to Ben Felder by a builder here in Austin as someone who did a top notch job. I cannot rave about Mr. Felder enough. I called him and told him what we needed done: a new kitchen faucet installed; and he came out and looked and gave a quote. He showed up the next day, even a bit earlier than he said, and after about an hour and a half, he had completed the job. He even scrubbed the sink before he put the new faucet in! Mr. Felder’s price was extremely reasonable and when I commented on this, he said, «I charge what I would want to be charged if a plumber came to my house.» He is someone who treats customers how he would like to be treated and I am keeping his number close at hand.
A+ on competency
A+ on price
A+ on punctuality
A+ on a job perfectly done!