Walmart Supercenter

I went to the tire and lube here today. The man changed my tire and was abrupt with me. Then I went to pick up my car and the battery was dead. In shock with this and they hardly helped me. Ended up waiting 30 more min for them to find a car to jump it. Will not be back!

This review is for the customer service. I usually don’t do reviews but wanted to say that the people who work here are so nice and friendly.

Horrible customer I ordered a king sized matress online and when I went to pick it up they gave me a queen. I got it home before o noticed it said king but it was queen. It fully expanded and had he’ll getting it back in my suv. The manager didn’t offer even sorry just gave me refund. I waited 2 weeks for this matress now I have pregnant finance at home with no matress.
said all I could do is order another matress and wait 2 weeks they won’t even expedite my order. The manager Cathy should really be fired. I’m definitely sticking with my amazon prime account for all my orders.

You can consider me a Walmart expert. I’ve been to over 20 different ones just in the DFW area.
Yes, Walmarts aren’t ritzy but, this one is one of the best of them all. Why? Because it’s located smack dab in the middle of where North Richand Hills, Southlake, Colleyville and Keller meet. It is located in an upscale area where you can find $ 1million+ homes.
Being so, the clientele is a little bit better than what you’d find at other Walmarts. However, as with any Walmart, you will occasionally run into a Cletus, Billy Jo Redneck, or hippopotamus whale beast on a motorized shopping cart.
It’s the only Walmart I would somewhat feel safe at at night. They just opened up a Krogers Marketplace across from this Walmart… so hopefully, it will prevent this area from being dumpy and keep it upscale.

I am really reviewing a Wal*Mart here.
A Wal*Mart’s a Wal*Mart’s a Wal*Mart, right?
This one isn’t bad as far as they go. I don’t feel like I’d get knifed at 3AM, and the population here errs more on real clothes than pajama pants. Though throughout the ice and snow, I personally recommend double layering pajama pants.

Don’t go to the optometrist located in this building either. The Dr. prescribed my wife and I both glasses with to strong prescriptions and neither of can use our glasses. Stupid 5 minute fucks.

Went to get new 2 new tires put on my car. I guess because I’m a female they thought they were dealing with some clueless simpleton. The technician literally told me that he could not change the 2 tires unless I buy & let them put on 4 brand new tires. The nerve of some assholes! How ignorant does someone have to b to fall for that mess? Ugh… SO. I bought a tire there & had another place put it on. Oddly enough no one else had a problem changing it. BAD BAD

The automotive department here SUCKS. I took my car there for an oil change and they didn’t put the dipstick back into the hole for a seal. On a road trip a week later, my car started smoking from the oil leak. Almost completely burned up my engine! I will never return here for service again. Not to mention, the Walton family is a bunch of greedy bastards. Don’t shop at Wal-​Mart!

Worst Walmart I have shopped in. The employees and managers are very rude. I wish I could give them a negative star. I have been told Walmart is not a great company to work for so I see why. Done shopping in Walmart in Hurst and will limit my shopping in all Walmart.

Okay, I’m done with this Walmart. I was looking for a product, which I know they carry, but could not find it. The floor person said they did not carry it and called a manager to confirm – which they did. I found the item and wanted to report it to a «salaried manager.» Waited 15 minutes and no one showed up. Both events typical of this store. Also, the ladies restroom is filthy, the latches do not work, and there are no hooks on the doors.

Over the past two years, whenever we call this store, they never answer the main phone. Why is that? Don’t expect any help from this location if you need to call.

I hate this store. If it isn’t the massive amounts of buggies in the parking lot it is so slow. Guess what it isn’t always the cashiers but rather u the customers. If u have ads separate ur stuff for the love of all that is holy. Be prepared to wait regardles

I hate this place! Employees don’t know anything! I rather pay a little more and actually get some service!

Against my better judgment I decided to go to the Walmart today. Anyway I was lined up to go through self serve when an employee came along put on a yellow and orange vest, grabbed a whistle blew it real loud and yelled — RED LIGHT. I didn’t understand what that meant so I asked her. She turned her back on me and told the guy in front that I was being sarcastic and proceeded to ignore me. Anyway she was walking up and down the self serve line blowing this whistle screaming Red Light. I never did figure out what that meant. The people in line didn’t understand why she was screaming Red Light either. Regardless of the reason Walmart should not have an employee with a special vest blowing whistles at the customers and screaming RED LIGHT. Call me old fashioned but I don’t like having someone blow a whistle in my ear to communicate with me.

Stalls: 2
Urinals: 2
Paper towels/​Air dryer: both
Music: no
Sinks: 3
Baby Change: yes
Motion Activated: stall, urinal, sink, dryer
Mirrors: yes
I did see a cleaning guy leaving as I approached, so maybe it got an unfair advantage, but it’s all random anyway.
I was kind of surprised by this bathroom, rather clean and pretty nice. They had hooks in the stall to hang your jacket on and even a baby holder seat thing in the large stall, think of it as a baby seat strapped to a wall, nice touch.
Nice foaming soap and a motion sink plus the option of towels or dryer was a nice end to the trip.
The only downside, is of course the normal group of lovely people that visit Wal-​Mart and decide to shit all over the stalls (missed a spot cleaning guy!).
Overall, The bathroom was probably one of the nicer looking places inside Wal-​Mart, and that’s hard to say just about anywhere.

I was in the store today to purchase a camera and a gentleman named Ray in the camera department helped me. Ray was perhaps the most knowledgeable Walmart employee I have EVER encountered in all my years of shopping at ANY Walmart. He displayed a healthy dose of customer service, something that is seriously lacking in our world today. I recommend Ray for employee of the year for Walmart and hope that other employees at Walmart pay attention to the Ray works with customers. Customer service isn’t something that I expect from Walmart employees typically. Ray was a refreshing surprise. Keep up the great work Ray.

Every time I go to walmart I think why the heck am I here …
I try to avoid going to this one during peak hours because it is off of ¹²¹⁄₁₈₃ right before the 820 split … which means precinct is packed with folks going home and people going a head and getting off the highway cause they are fed up with construction and traffic. So that can make this a pain to get in and out of.
Anyway, they added self check out which is a plus and they are next to an aldi so when I’m grocery shopping on a stricter budget I go between the two stores pretty easily.
Most of the staff at this location is usually pretty cool and helpful which for working at walmart they really don’t have to be, I know their hours suck and they are under paid … so the fact they are still cool and helpful is a plus.

Disclaimer: This Review for the AUTOMOTIVE SERVICE Department only.
LOCATION: In between a Chase/​Taco Cabana and a QT/​RaceTrac on a very busy street adjacent from a community college.
STAFF: Typical general mechanics — not overly polite, just direct and to the point. Unfortunately if they deviate from routine, they are very slow to adapt and can’t really think on their feet. Not particularity fast either despite only one other customer and five staff members on duty.
EXPERIENCE: Ordered new tires from the
and shipped free to the store. Never got a call alerting me they were there. Went in and asked for my tires. They eventually found them and asked for my receipt. Very adamant and would not accept, photo ID, my order number or the email copy. Eventually another employee intervened and got it going 15 minutes later. Took about 45 minutes to mount and install 2 tires and another 15 minutes to finalize payment (despite having paid online).
3 Weeks later I got a call from these guys. «Hello. Just calling to tell you your tires are here. Will you be coming to get them or did you already come by?»
SUMMARY: If you value your time, don’t come here. Especially if it’s for something as complicated as online orders from that darn-​fangled internets thingy all those youngins be usin’. See attached picture for just how many mechanics it takes to ring up an online order.

This store is one of the nicer ones.
The aisles are pretty wide, the selection is decent, and everything is kept fairly clean throughout the store.
As far as customer service goes, the lines are still way too long for my taste, but the people themselves are really helpful at this location. They all seem to actually care about their jobs and the company they work for… you don’t get that too often at Walmart anymore!
In the end, I’m still a Target fan for sure, but this Walmart location deserves to be commended for the great job they’re doing.

Newly remodeled, clean, and pleasant.
Kind of surprising for a Walmart. It is nice and neat and you can tell the employees at this location like their job.
I love now that they have pots and pans on display. It feels better to be able to look at a display model.
I like that their electronics people actually know a thing or two as well. :)