Cheddar’s Scratch Kitchen

Went there last night the bartender was rude. Moved to a table and the service got worrse. Asked twice to speak to a manager a dirty man in a chef coat who looked like he rolled out of bead named Sean looked confused and ran off without finishing our conversation only the scam at our server in the dinning room… food was over cooked drinks were watered down, I will never return to this location.

I usually Love Cheddars but this location let me down. The mac and cheese was watered down, philly cheese steak sandwich was waaaaaayyyyyy too salty, fries were cold, pot pie filling was not rich and creamy like usual, and the monster cookie dessert was tiny-​see photo–
The chicken tenders were delicious and the strawberry lemonade was fresh and full of strawberries.
We probably won’t go back to this location.

Just moved to the area from New England where we were «foodies». A little concerned moving south but Cheddars did not disappoint. The buffalo chicken wrap was the best we’ve had. Strongly recommend. The chicken sandwich was ok, chicken a little too grisly otherwise, the presentation was good, bread fresh and soft, lettuce was crisp. Had the Painkiller drink and oh my, delicious.
Atmosphere was very nice but the best part of the visit was the service. Raven was an absolute doll. Very personable, good sense of humor, checked on us in regular intervals and very polite. We will certainly revisit as long as they don’t close. (Read they closed a couple in Mobile, AL a couple weeks ago).

Don’t let this be your 1^st Choice of places to eat. The food is just OK and the service is «fair to middling». In other words, service wasn’t great.
Many of the servers working today were very young. Our server seemed to be inexperienced: no formal greeting, unfamiliar with the menu items, reached across the table to hand is our plates, didn’t check back with us once the food was served.
I was with family and we expressed our concerns to our server. She was defensive at first but eventually she tried to do better.
We did not are a manager present otherwise we would’ve spoken to him/​her.
Mom enjoyed her salad and I did too. But the nachos and burgers were just okay.

I would write 0 stars if I could. I’m from California and I was here visiting a friend and we decided to go here for lunch. A few days ago I went to the DMV to get a new license because I got married, in California they don’t issue id’s right away, it’s usually about a 20 day period to wait for it in the mail. So they issue a paper temporary Id car and whole punch your old one. When I was at lunch I ordered a drink and when I explained the situation and gave him my old Id and the government issued temporary one and he said he would have to run it by his manager. When he came back he said they wouldn’t accept it. I was so embarrassed, they didn’t even listen to my explanation he just kept saying «I’m sorry I understand» which is a bull shit because if you were understood you would have heard what I said. They made me feel like some 18 year old trying to pass off a fake id. It’s not my fault that they are uneducated on the California laws. If you are an out of towner I WOULD NOT recommend this place. Absolutely terrible to make me feel that way while I’m on vacation.

Cheddar’s LOOKS super nice inside and out. But service is TERRIBLE! The hostess was super friendly, but our server wasnt anything special. He didnt introduce himself, just approached our table and asked what could he get us to drink. He didnt fill our drinks until we were so thirsty, we had to flag him down to ask. Also, he didnt offer any appetizers or dessert. We went on a wednesday night and our food took over 45 min to arrive to our table. While waiting for our food, i excused myself to the bathroom to find 2 serving staff in the womens room texting. When food finally arrived, my husbands food came out first and I had to wait another 5minutes for my food. My husband was almost through with his sandwhich by the time my meal arrived. The food was reasonably priced and decent portions. I wasnt impressed with my new orleans pasta dish. Considering the many cuisine choices in huntsville, I dont think we will be returning to Cheddar’s.

Normally love Cheddar’s restaurants, this one was not great. Extremely loud, freezing cold, poor service, for those of us that got the correct order… Food was good.

Came here for lunch today… I wish they had more options for salads, but the lasagna made with spaghetti noodles turned off fine. The service was not the best, but the food came out quick for a Sunday lunch.

We stopped for lunch on the 4^th of July. The strawberry lemonade was tasty and thirst quenching. My husband has the jalapeño cheese burger which he enjoyed. I had the cornmeal white fish which was also good. However the mashed potatoes tasted like they were instant and the service was a little slow but it was a holiday.

In laws were in town and wanted to try this place. Service much better this time around. Food was also very good.

always a great setting and for the quality of food it is second to none. service is great and for the price and for the amount of food that they give you cannot be beat. love it here

Both the fries for my Texas Cheese Fries and for my Jalapeño Burger were soft, mushy and greasy. The burger itself was bland and overcooked, and the «toppings» consisted of about 4 fried jalapeños and a slice of cheese. I felt no heat at all. The service was also really slow. They seemed understaffed at peak hours on a Friday night. Overall, a bad experience.

Delicious food, quick service, decent prices, friendly staff… what more can you ask for?

Called last Wednesday asking about reservations for last Friday. They don’t do reservations on the weekend. That’s fine, we can manage. I’m trying to do something nice for my employees and take them out for dinner. Ask about a potential wait time on a Friday for a party of 12. «45 min to an hour» is all that’s said. Perfectly acceptable. One of my employees goes to Cheddar’s a little early on Friday and puts in a reservation for 12. No problem. Another employee doesn’t see the co-​worker and tries to put in a reservation for 12. She is told that they can’t do a party of 12 but they can do 2 parties of 6. Now we are confused. When I called, nothing was said about not being able to accommodate a party of 12. When the first employee put in the reservation, nothing was said. Ultimately, they don’t do parties of 12, only 10. Which was nice to find out when everyone is already there. Something about a fire hazard. It’s going to be more than a hazard when I set this place on fire. And I think I’ll be doing the community a favor, because the mindless sheep will then be forced to find somewhere with quality food. I’m even sorry that I agreed to eating here. I assure you, it wasn’t my first choice. We ended up going to Phil Sandoval’s next door and were very happy with not only our party of 12, but also the food. So happy in fact, that I didn’t even contemplate watching it go up in flames.

Service was great! Daniel made sure my glass was never empty. Food was average, big portions. Had the Country Fried steak and nachos with Queso. Getting the extra star because of Daniel and his stories. Thanks!

We’ve visited this place a few other times in the last couple years, and I was quickly reminded of why our visits are far and few when walking thru the doors last Friday night.
ATMOSPHERE & AMBIANCE 2.5÷5
Aside from the cool island-​like ceiling fans above and the dark wood décor, the ambiance was adequate.
Underwhelmed by the atmosphere and crowd, we hoped our experience w the food and service would be different. Sadly, it was not. While there was no wait, we were promptly escorted and seated in the bar section of the restaurant. Our booth table was sticky and obviously not thoroughly cleansed after the last patrons. There was a spill on the booth bench, and it took 3 clear requests before the waiter finally came w a rag to wipe things down. Unappealing for my taste.
SERVICE 1.5÷5
Although friendly, the service was at a snails pace Friday night. It was obviously a busy night. While it took forever to place our order, they got it wrong! And our drinks took at least 15 minutes just to get one of the two out to us, another 20 for the other.
FOOD ²⁄₅
To start, hubby ordered the TEXAS SWEET TEA ($ 4.49) which is a mix of firefly sweet tea vodka, amaretto, lemonade and supposedly more vodka. We didn’t see why this drink was limited to 2 per guest as it was lacking much in taste and affect.
I ordered a martini — the ULTIMATE COSMOPOLITAN ($ 7.29) which is a mix of Ketel One citroen, cointreau orange liquor, cranberry juice, and sweet & sour. I ordered this particularly for my preferred vodka, Ketel One, but after my 3^rd sip realized I could have made a better concoction in the comforts of my home w genuine Ketel One. This cosmo seemed to have more juice than anything else and a lower shelf quality vodka, hence only one ordered.
As for our meals, we ordered the following:
JALAPEÑO BURGER ($ 5.99) which had slices of crisp fried jalapeño, pepper jack cheese, onions, tomato, and chipotle mayo smothered on top of what was supposed to be a half lb burger grilled medium well. Hubby thought it was ok, but not the best. I’d say it was savorless.
TOP SIRLOIN STEAK (8oz $ 9.99) was not prepared correctly when it first came out. I requested the steak to be medium, but it came well — more like over well done. Not pleased w this. While the presentation ‘looked’ appealing, the size did not. The steak appeared smaller than the menu described 8oz. It looked more like a 6oz., maybe even a 5oz. Immediately I broke out my phone to capture it while it laid on a bed of thinly sliced and fried onion rings, and the 2 choice sides of broccoli cheese casserole and mac & cheese. Before I could take a pic, the waiter quickly returned and asked if I could check the steak if it’s prepared to my liking. Phone went down w/​o a shot, knife went in, and low and behold I was disappointed to find that the steak was prepared over well and tough. So the waiter said he’d have the kitchen replace it, and then surprisingly asked me to remove my sides from my plate to nibble on while they prepare my steak. Seriously?! I was not pleased with that at all as I like to eat my meal as a whole, not one at a time, nor w/​o my meat. By the time the steak came out, my cheese on my mac and broccoli casserole could have aged another life and been repackaged for resale. This 2^nd steak finally came medium and looked like 8oz of meat, but this time was NOT on a bed of onions as the first incorrect one. Impatient and hungraaaaaay, I turned to our waiter and asked if it is at all possible to get the rest of my order correct and have the grilled onions that’s supposed to come w my steak prepared fresh and brought out immediately. At that point, I could have easily walked out of there and went else where for better service, let alone better quality food. What was supposed to be a casual dinner out, turned into one of dissatisfaction and frustration when it comes to food and service.
VERDICT & RETURN ⁰⁄₅
If you want your order correct the first time, don’t come here! However, if you prefer your drinks watered down, your food tasteless yet affordable, in a less than classy almost gangster-like-hick’ish crowd in a loud environment, this would be the place for you. It is highly unlikely that we’ll be returning here.

Food is great I have tried several different items so far and it’s all been great I particular love the BBQ salad my favorite so far. Staff is friendly had a couple of horrible servers but overall it’s very well done.

I went with a group of about 20 people. None of us were expecting much. We’d called ahead to ensure we could be seated together, perhaps at one or two long tables. Instead we were seated in a corner at four different tables, so instead of us all eating together (like in the Viking days) we were all eating in little groups. As you can imagine, Nikolay wasn’t pleased with this arrangement. The server was pleasant and the temperature at my table was about 73 degrees. I’d put the humidity at 35−40%. So that was nice.
Our drinks came out in about 15 minutes. I had the water, but most restaurants can’t seem to understand that ‘no’ means ‘NO!’ when it comes to lemons in water. Cheddar’s was no different and the lemon Nazis sure enough defaulted to putting a lemon in my water. Vile, vile fruit! I’ve been called ‘sweet heat’ before so that’s what I ordered. It was advertised as sweet and spicy shrimp and chicken on a bed of rice with a side salad. It was from their ‘Lighter Side’ menu, which I found to be full of delightful names. Nothing as entertaining as ‘Moon Over MyHammy’ but it still contained some funny names. ‘Sweet Heat’ clocked in at under 600 calories, I believe.
I got my food about 45 minutes after ordering it. By that time I was ready to gnaw off my own GD hands like a wolverine, I was so hungry. It was room temperature and had about three skrimps on it, the kind you see in shrimp cocktail. Nothing impressive. In fact, the entire dish was forgettable and so was Cheddar’s. The wait was too long, far too long, and the food wasn’t worth it. It was pretty much like Chili’s or TGIF or Appleby’s. Nikolay not pleased. Yes, our group was large but we called days ahead and still got crappy seating and whatnot.
Net, Cheddar’s…net. Do svidaniya. Do svidaniya i nadeyus’, chto moya zhena vozvrashchayetsya v Rossiyu.

I don’t get it. There was a long wait and after eating there I am really not sure why. We were sat next to a waiters station. The waitress took forever to get our drink order. She then came back and informed us our drinks would take a while since they had no clean glasses. I ordered sweet tea and received unsweetened. I waited another fifteen minutes to get the drink replace.
The menu is a basic rehash of Bennagin’s or O’Charleys. Nothing new here. The food came after a long wait. We did have the entertainment of being next to the waiters station and listening to them complain about coworkers, management, customers, and tips. Five waiters just standing there doing nothing. No wonder there was a wait. There wait staff was not doing their job. The salad seemed a little old, not fresh. The Monte Christo sand which I had was a greasy, doughy ball of blandness. One order of grilled fish tacos arrived as fried fish tacos. Took forever to correct and were not very tasty. Drinks were not filled promptly and overall the food was cheap and tasted even cheaper.
I would skip this monstrosity of blandness. You will wait a long time to be extremely disappointed. There was a long wait and big crowds but I can’t tell you why.

Very average food. The wait for our dinner was very long. A manager did come over and offer his apologies. I can appreciate his attention. I just can’t imagine any scenario that would have us returning for another meal.

This place seems to be very popular. The parking lot is always packed during the lunch rush. A coworker and I got here right before opening and there was already a line forming at the door.
Menu reminds me of an O’Charley’s, a wide variety of dishes to please all palette types. From comfort favorites to more «exotic» in a chain restaurant sense.
I ordered the Tilapia with mango salsa with cole slaw and black beans. The tilapia was topped with shrimp and mango salsa. The fish was cooked perfectly and the salsa and sauce that came with it were a great balance of sweet and a little spicy. Cole slaw was very good and the beans had a good flavor but were not quite tender enough. Price was reasonable for the quality and quantity.
The floor was really slippery and that’s not cool man, just not cool.