DONOTGOHERE! I’m normally swear by Benefit Brow Bars and have been going to them for 1 ½ years in 4 different states. This is the only time I’ve seen a deviation in training and not been completely satisfied with my brow waxing. Because I’ve seen every other location do waxing the same way I asked her just to clean then up some and closed my eyes so she could draw on the areas where my brows should grow and wax outside of them but she just started slapping on wax and it was too late. She made my brows way too thin and ruined months of work with my normal shop in Hawaii. Also when I go to other sites the ladies are always very friendly and want to talk about other Benefit products and make sure you look ok when you leave and not all splotchy… I was basically pushed out of her chair I had to grab a mirror myself to see the damage she did. Do yourself a favor and go to another brow bar, I’m sure they will do a much better job!