Red Fox Salon And Spa

First time I went there before work for a gel manicure — great service! Came out great and lasted me over two weeks! I got compliments daily on my nails.
Second time I decided to go in before work, to get them redone. I had a different manicurist and she was very pleasant and seemed to be doing a good job. Upon completion of the manicure I was asked if it was good, and my response was «no, I am not happy.» The polish was lighter by the cuticle and sloppy. The nail was not covered in its entirety. The shape was just right, but I was paying $ 35 for a sloppy manicure. I have a right to say I am unhappy. The manager/​owner came over and told me it was fine and she doesn’t see anything wrong with it. I insisted that it was not fine, and then I was told «she is not a computer! It will not be perfect». I did NOT want to make a scene. I told her I was unhappy with her attitude, and that I’m not accusing the manicurist of being incompetent. I was told «we’ll I don’t know how you want me to respond.» The poor manicurist looked like she was going to cry. I tipped her 5 $ and decided to never go there again. The manager could’ve offered to put on another coat. She could’ve suggested I come back tomorrow to get it redone. POOR customer service. I was very disappointed.

Long story short, this place is dirty and unprofessional! Employees are watching TV when they are giving a pedicure. — not satisfied!