Cure Urgent Care – Huntington

I have been to Cure twice in the past 2 months. First for my sons sports injury, and another time for myself. Each time I was impressed by the cleanliness and pleased with the reception staff. Very quick and extremely friendly.
The nurses were friendly as well.
Unfortunately I was less impressed with the doctors. My sons doctor at least tried to make eye contact and be slightly engaging. My doctor had less bedside than a robot.
At the end of the day these are not our primary care doctors. They’re urgent care. Would I use them again? Yes, their treatment was accurate and that’s what you need in an urgent situation.

Came back again today (this time for me).
Had the same outstanding experience as the first time.
The reception area is very comfortable for the short time you have to wait. Well appointed and spacious.
Again, I had a great experience with the intake staff, physicians assistant and physician. All were very thorough, efficient and knowledgeable.
The pharmacy across the hall is a great asset, especially when you are feeling lousy. Great team here, too!!!
Can’t say enough positive things about the facility and the team.
As I said in my previous review, I’m not looking to visit a doctor, but if I have to, I would use the Cure team again. Highly recommended to all!!!

This place deserves 5 stars. I was dreading coming due to an acute sports injury leaving me unable to walk without pain, but hobbling in, I knew the experience was going to be so much better than my other experiences with emergency care centers. The waiting area is so bright, airy, modern, with a Keurig for coffee/​tea, snacks on the counter, no funky ‘medical’ smell. The person at the front desk, Joe, was so nice and sympathetic, as was the medical assistant, Jenna. I saw the Dr (Lee) within 20 minutes – he was very professional, I felt spent enough time examining my range of motion and asking questions about the injury, and gave me a course of action and prescription to reduce my pain. And there is a pharmacy next door which filled my prescription instantly. So from walking in the door to walking out, it was an hour. A very positive environment, professional but friendly. I will recommend to anyone who needs care in an emergency. Open 9 – 9, and accepted my insurance (EmblemHealth HMO).

I have been here twice. They are professional and courteous. Even as a walk-​in I did not have to wait long. It is impossible to reach my PCP’s office after hours, so it is great to have an alternative to an ER. Neither one of my visits required an ER, however, I did need the care. I hope to not need urgent care in the near future, but if I do, I know where to go.

If I could have given Cure Urgent Care no stars I would have. The doctor we saw here has no bedside manner whatsoever. He also said that a penicillin allergy is not indicated by a rash and prescribed penicillin to my daughter who IS allergic to penicillin. Rash is an indication of penicillin allergy.
So just as a follow up. The doctor who owns the practice called me to ask about our «bad» experience last night. He seemed very concerned and listened to what I had to say. I am very impressed with him. I told him I would still not choose to go to the doctor I had last night, but, I would reconsider going to Cure in the future. He even offered to refund my copay (I don’t have one, but, it was a nice offer).

Poor experience twice.
Just moved to the area.
I went in with my son we both had awful cold/​flu with possible strep throat.
The doctor treated my son with antibiotics but was not very friendly with my two year or patient– FYI.
When it came to me, the doctor wanted to treat me by giving me steroids not antibiotics. I said I wasn’t comfortable with that he said I should be… as I was sick and not really up to debate we left and I only had a prescription for steroids. I took one and continued to feel worse. I had to go back after a week. Saw the same doctor and demanded antibiotics which he finally gave me and within a day I felt much better.
They charged me twice of coarse.
I will not go there again, we go to the doctor for help not attitude and closed minds.
Update on ⁶⁄₂₆.
The day I wrote this review, I received about 3 or 4 phones calls from:
— The Doctor I saw, to further understand my feed back.
— The Director of operations.
— The Doctor again, to state that the bills I received were no longer going to be charged.
— Another person, I didn’t write down, but I believe a leadership level.
Here is my feedback, clearly this team tried to further understand my feed back and visit. I believe these actions were credible and impactful. I appreciated the calls and that they took it very seriously. Thank you.

Best facility around! Clean and new with the most professional and friendly staff. I can view my records online and they call & email to check on you the next day. I wouldn’t go anywhere else. Dr. La is a great doctor who always gets me cured. Go to CURE!

Oh. My. God! These people are the MOST AMAZING individuals I have EVER interacted with. No joke. So efficient, so caring, so attentive, I LOVE THEM! Like, I can’t even get over it.
The first person I spoke to was named Jerome — he was the front desk person. He offered me a drink, welcomed me to the office, and made me feel so pampered! I thought, «Is this a spa or something!!!» So he registered me within 90 seconds, not even exaggerating, it was THAT FAST!!!
Then the next person took me to an exam room — «Patient Champion» I think, was her title. Great title, right? My champion, she was! She was basically my advocate the whole entire time, making sure I didn’t need anything, or if I did, she would bring it over to me. Loved her. I think her name was Sam? Not sure though. Such a doll!
The doc came in not even 2 minutes after my champion left the room — I have never experienced such LITTLE WAIT TIME!!! The doc was of Asian descent, I think his name started with an «L» but I don’t remember for sure. He gave me a thorough physical exam, and did a full evaluation of heart/​lungs, the whole thing. What I really appreciated about him was that he actually talked me through the whole eval, explaining what he was doing and why. Then he explained to me what his plan was — I was prescribed antibiotics if I didn’t feel better in like 2 days, but he recommended that I only start them if I still didn’t feel better. I never expected to learn so much from going to the doctor for a sore throat! He was AWESOME!
After I saw the doctor, my champion came back in and gave me an info sheet about my pharyngitis, with how to treat it and the name of the meds that were prescribed in case I needed to get them later. She was really the sweetest thing ever. She walked me out and really just made me feel better because it was so obvious that every single one of these people actually CARED ABOUT ME. It’s so refreshing to know that some people still do care for real, and aren’t just throwing medication at you to then push you out the door.
Then, I got a follow-​up email from my champion after I left! So if I had any questions or needed anything else! Awesome — making it so convenient for me to get in touch with them!
Oh, and they called me the next morning to ask how I was feeling! Who does that anymore?! Seriously, these people go ABOVE AND BEYOND when it comes to caring for their patients :)
I will absolutely be coming back to this place and bringing my kids here! I saw a nice play area with TONS OF TOYS — my kiddos will love to play with these and hopefully feel better just from playing with a different set of toys than what they have at home.
Also — they had free wifi for me to use when my phone died and I needed to get a hold of my husband via iPad! They really are redefining the meaning of urgent care, and adding a much-​needed customer service aspect to it.
And, the overall cleanliness of the place was stunning. Smelled good — didn’t have that «doctor’s office» kind of sterile smell. It smelled like the air freshener I use at my own house. Everything so clean and with that homey feel to it.

This place is a great alternative if your primary is too busy, or too far away in my case, being new in town I have yet to explore into finding a new primary doctor. I was sure I had the flu or strep, and knew I needed to get medicine sooner then later. I looked up urgent care & found this one. I went earlier in the morning around 9:30 and walked out the door by 10:45 with prescription in hand. The staff is very friendly, and comforting. Being that this is an urgent care, these places sometimes feel more like a fast food stop rather then a doctors office, yet this place had a nice comfort feeling, very modern. My only complaint, which is not really their fault is the 50 co-​pay & my medicine cost 60, so it was a hard hit on my wallet, I would have saved a little by going to my primary, but feeling how I felt (which was like a truck hit me & dragged me a while aka I had the Flu!) This was a great place for convenience! I would go back if I ever had any emergencies, and would recommend to a friend.

I went to Cure last night and was in and out in 30 minutes for a quick Rx. It was extremely clean and everyone on the staff was a pleasure. I had a little hick-​up when my main pharmacy would’t accept the prescription bc it wasn’t on a pad (probably bc this is a new facility.) Anyway, the staff found another pharmacy called-​it in and I picked it up there. Wasn’t a perfect experience, but I’d go back based on the effort and staff. I recommend.

I’m a nurse, so in general, I know what I’m doing! However, I went to Cure this week because I had a health problem I couldn’t handle at home. The receptionist was friendly and efficient, and the office was clean and inviting. The nurse was also friendly and helpful, asked me more about why I was there, and took my vitals quickly. Things kind of went downhill when the doctor came in. He was condescending and dismissive. He barely did a physical exam, and seemed irritated that I kept asking questions. I went there for an orthopedic problem, which I know nothing about, and he couldn’t tell me when it would resolve, or what else I could do to speed up my recovery. Luckily, I knew about the medications he prescribed me. Otherwise, I wouldn’t have known to take them with food, or the side effects. He didn’t go over any of that with me. It kind of was like they wanted to throw pills at me and send me out the door. The pharmacy also had trouble filling the prescriptions due to their format, as the other reviewer said. Unless I just need antibiotics, I wouldn’t go back.