Lush At Walt Whitman Mall

i wish they would cut back on the over-​priced Bath Bomb crap and have a better selection of fragrances — specifically their «Gorilla» line.
Online they have dozens and dozens of scents– here like 6 bottles or so on display. They seriously need to IMPORT more stuff from the U.K. (their base) to the USA ! Text the owners in England NOW!
My favorite fragrance is KARMA ! It’s like a psychedelic glittery purple smell. Crazy man, crazy! !

I really enjoy lush products, but I really hate everything else about lush. The employees at this store are so aggressive and rude. As soon as I walked into this store a lady came up to me and said «Oh I have something that can fix that terrible acne you have!». I looked her dead in the eye and then turned around and walked out without saying anything. Never again.

I love lush products, but have a huge issue with customer service at this location! It’s not the first time I purchased the product only to find out that some of the bath balls I paid for were missing from the bag. I returned to the store and the sales person took everything out of my bag, excepted their mistake and put everything back into the bag. Well… Not everything apparently, because when I double checked after the leaving the store, I discovered that he did not put 2 bath balls back into my bag! At that point I was furious! Not only they made a mistake and I had to come back to the store, they made a «mistake» again… This time I felt like purposely did it ! I did not go back to the store, but will never buy from them again!
Buyer beware— this is not my first time they made me pay for more then I bought. I guess, putting the merchandise into little bags is the trick! Awful experience, made me feel stupid! LUSH, you owe me 2 bath balls valued 6.45 $ each! And I am calling the headquarters!

I love going here. I can never leave with just one item haha. Everything’s amazing. I love the bath bombs & bubble bars, especially to help wind down from a long day.

This Lush location might just be my favorite out of all the ones I have been to. The products are basically the same in every store, but the service here is absolutely wonderful. I don’t remember the name of the employee who helped out my sisters and I, but he had the coolest beard and was the kindest Lush worker I have ever met. I can’t explain how helpful he was and I love the fact that he joked around with us. I don’t expect employees to bend their backs to please me, especially considering all the customers they have to deal with on a regular basis, but it feels amazing when someone can still act kind or helpful towards me/​my family. He went out of his way to make my sister a custom size of the herbalism, because she didn’t want the big jar, and also helped us pick out our fresh masks immediately upon entering the store without having us wait. Thank you so much Lush worker with the coolest beard!!! I will definitely return to this location, even with the hour long drive from home.

I drove 30 minutes just to come here because my friend recommended it. I’m glad I did! I love this store and the employees make it even better. They are so friendly and knowledgable about their products. I will be back soon for sure!

I have been a lush customer for ten years now, first in their Orlando store, then online and now in walt Whitman (this is my husbands Unilocal lol). Never in all of my years as a customer have I received better service than I did today with Dana. She was absolutely amazing and catered to my six year old as if she were their biggest customer. When I told her I’d lost my oil bar tin in our move, she somehow snuck a little card and treat in our bag congratulating us. I have never been so impressed with a lush associate and will now definitely be making the drive out to them anytime I need anything!

i love going in and playing with everything! so much beautiful smelling stuff. the staff can be kind of pushy, but they will leave you alone if they see you kinda wanna do your own thing. i love how helpful they are when you ask questions. i’m obsessed with their bath bombs!

I love Lush. First of all, the staff at this store are crazy nice and helpful. I’m always able to get help when I need it and when I don’t the staff doesn’t hound. I like that. The store isn’t huge, but it’s crammed full of goodies, and the products are awesome. My standard, go-​to, can’t live without product is the King of Skin body bar, which is amazing for dry winter skin. The bath bombs are fantastic. I keep going back for more!

The staff here is super helpful! I was recently in the store, and they worked with me and my sister for I would say at least an hour, to help us sample and pick out some products. They were not pushy (like I have heard other Lushes can be), they gave really good advice, and even when a rude teenager came into the store and announced/​demanded a free sample of a product that makes your skin soft, they responded in a very friendly manner, even going so far as to figure out what he wanted to sample, and gave it to him. (I would never tolerate the way they acted if it was me in retail). SO I highly recommend this store for the awesome shopping experience!