Walgreens

This is the second time I filled my prescription at this location. The first time they did not have my medication. I waited 2 days to receive an email for my prescription. When I went to pick up my medication they said they did not have it. I showed them the email and then was able to finally get my prescription. The lack of communication at this location was evident. The second time I filled my prescription I went through the drive thru. Normally the drive thru is fast and convenient at other locations, however at this location it was anything but convenient. I waited over 30 mins in line to receive my prescription. I repeat 30 minutes for one prescription. I have never waited this long for a prescription in my life. To top this whole experience off my prescription wasn’t even ready! Even though I received an email stating my prescription was ready it wasn’t. This location needs to be retrained on communication and customer service! I will no longer be using Walgreens to fill my prescriptions, the service was horrible and the lack of staff needs to be addressed. Other pharmacies will appreciate my business.

Warning — do NOT entrust your precious, non-​replaceable photographic memories with Walgreens (located at 4935 Warner Ave, HB 92 649). I dropped of three rolls of film from various vacations and only one roll of the three was developed and returned, however the pictures from that roll weren’t developed correctly and aren’t worth the paper they are printed on. Their response to the other two rolls that they «lost» was ‘Sorry, we have no idea what happened to them, but we can give you the one roll that got developed for free.’ Oh golly, thank you, that fixes everything! Nice job. Thank you Walgreens for taking away my memories that can never be replaced…

I’ve been going here for your years, the staff is always kind. I like that about this Walgreens, also the pharmacy is amazing, always helpful and fast

All around a great store! The pharmacy really cares about their patients and will do the best they can to help you as quickly as they can. This pharmacy carries all travel vaccines, which really comes in handy for any last minute walk ins or appointments. Overall great staff and great service! They really go above and beyond!

Always have my medication and very good to work with when issues come up.

Pharmacy is terrible. I live close so thought I’d try them to fulfill prescription they were supposed to call my doc. Docs office said they never did. Take over a day to get prescription filled. Went to CVS across the street on refill. Had no problems. My girlfriend had similar experience. Took them two days to fill an order. Then when they finally did she went in and ‘oh your insurance doesn’t cover us, so it’ll be 175 $’. They couldn’t have told her from the outset it wasn’t covered? Went to another pharmacy that was. (Walgreens was in her list. Who knows…). Anyhow CVS is across the st and much better.

I am at this peculiar Walgreens at least 2 to 3 times a week. I run in for whatever, milk, cat food, shampoo, you name it, I am there purchasing it! I have to say, I am so impressed with all the employees at this location, yet over and above their friendly service, there is one employee that just clearly loves her job!!! I have no affiliation with this person or Walgreens, but I had to stop what I was doing today, and place a comment on Unilocal!I believe this gals name is Sharon, she is often working in the morning when I run in around 6:30am. What a breath of fresh air, to see someone so pleasant about what they are doing, and smile while doing it, yet still maintaining a professionalism. Every single time I go into Walgreens, her attitude remains the same, so very friendly and helpful!!!
I seriously hope Walgreens honestly reads these comment (s), this gal will go far in the Walgreen corporation if they are paying attention. Whoever hired her, should also get a pat on the back!!! I wouldn’t be surprised if she becomes a GM one day, with the right direction, and tools, Walgreen could only benefit from an employee as she!
Thanks Walgreens for making my visits to your store an enjoyable one, and if you’re smart… you’ll sit down with this gal and find out where she would like to go in the company and give her the tools to get there!

Best Walgreens Ever!
Speaking entirely on the Pharmacy department, the pharm. d. that helped me was extremely professional, polite, and even funny. Came here for an immunization and was relieved to know that this pharmacy’s inventory was well stocked. The lead pharmacist that helped me certainly knows how to connect with her patients and build the great rapport that is so crucial in todays’ ever evolving dynamic healthcare. The ability to gain the patient’s trust is paramount in instrumentally providing for the well-​being of the community.
This Walgreens located in Huntington Beach certainly set the gold standard which the entire nation should all follow. Truly brings to mind the apothecary days in early civilization.

Meh

Came in to get a couple of things, and got called an alcoholic by the cashier. Good customer service, no?

Wonderful service. We were greeted by EVERY employee there.
Came by to do unscheduled passport pictures. The photographer wanted to make sure it was all perfect, so we took several shots, and then waited around 10 or 15 minutes for it to print out. Paid for our photos and snacks, and left.
But, overall, pretty quick, pretty painless, and pretty nice people! Will probably be back.
They’re also doing some sort of rewards thing where you accumulate points.

I was very impressed by the pharmacy staff. Very knowledgable, friendly, quick, and even found a discount coupon for my prescription. It took less than 5 min to get in and out of the store. I was greeted when I entered and when I was leaving. The store is very clean, well organized, and it seems like the people working there really enjoy doing so. Will definitely make this my go to pharmacy and drug store!

I drop off my script thru the drive thru. Its always ready within an hour or less. I drive back thru for pick up. They actually call your doctor if theres a problem. Always very helpfull. Love this place.

Our community Walgreens is a gem. It’s staff and merchandise are, to me, well above a small neighborhood convenience store standards and it’s got a pharmacy inside too.
The 24 hours accessibility is invaluable to me as a father. Many a late night cough has been answered by their pharmacists and vast selection of cold and flu medicines.
This location also has a great and up to date photo department. The folks here know how to deliver a fine quality image and in a great turn around time. Their expertise has provided for some great and colorful prints.
I am continually pleased with the cleanliness and polite staff this location boasts. They are also open to coupons that further drive the prices down.

This review is for the Pharmacy. This is a really good pharmacy. Well run with friendly efficient people.
Even when the staff is busy they are still very friendly.
They have my prescriptions ready BEFORE the time listed when I order them online.
For me Christine is the star. She’s always very friendly and very conscientious about doing a great job. Sometimes I’ll come in the store to pick up, rather than use the drive through, just to say hello to her!
I refill either from my phone or on the web and it’s always worked flawlessly.
I haven’t shopped much in the rest of the store but when I have the staff has always been friendly and the store appears to be very well run.
Previously I was with CVS and that place was a mess. Most of the staff appeared to be dazed and confused.
But this Walgreens has been wonderful.

Quick, fast and always full of goodies! Great spot close to home. always stocked with all the necessities and then some!

Amazing!!!

I came in looking for postcards. Turns out that they had postcards but they were all LA related… Why wouldn’t they have any Huntington Beach ones? are those only found at Souvenir Shops? I also used their restroom and that was kept clean.

Great new store! So clean and the employees are very friendly, I also love that they have a separate makeup checkout similar to the way longs used to be set up.

Can someone please explain to me what the point is of having an online refill process if every time I attempt to get a refill, the web site gives me some lame error message and I have to call the pharmacy to talk to someone? And how is it that EVERY time I call, they say they fixed the problem and it won’t again happen next time, but it still happens again next time?
And why is that that every time the web site tells me I have one refill remaining, the pharmacy calls me to tell me that I don’t actually have any refills remaining? They tell me I’m supposed to check the paper on my last refill to be sure. Well, then what is the point of having a web site? Just to mess with my head?
Why can’t this company get their act together? And why aren’t there any mom and pop pharmacies left in the world??? Why, God, WHY???
Walgreens = exactly like CVS: Sucky.