Subway

I normally go to the Subway off cross streets, Edinger and Edwards. Today I picked up my kids from school and decided to stop here instead. BIG MISTAKE! I usually pay extra in order for my son to have a flatbread sandwich in his kids meal. I never have any problems with this request. Why should I, when I’m paying extra? When I asked to have this done here the first person I asked said I need to ask someone in the back. So when he returned to the front he says he didn’t know and asked if he could start our other sandwiches. Soon after that an employee by the name of Javier comes around the corner. I proceed to ask Javier about paying extra for my son’s sandwich. Javier proceeds to roll his eyes at my request and says, «White or Wheat». I explain to him I’m offering to pay for an extra sandwich in order for him to put a flatbread sandwich in a kids meal, as a special request. He rudely rolls his eyes again and just says, «White or Wheat bread only». Needless to say, I will not be returning to this location.

There was a girl making my sandwich here today and I asked if they had salt and vinegar chips in the back because I didn’t see them in the display case and a guy working here today around 11am and seemed to be on his break, took a break from his break and got me the chips I wanted from the back and was so polite to me. He went out of his way to make a customer happy and that will keep me coming back to this subway versus the many others just even in a two mile radius. The sandwich was also made very well with fresh veggies. I am a subway lover :)

I gave this Subway 1 star for being open. The process is a cluster. They nickel and dime every part of the sandwich. The 1 register backs up the whole process and this was a Saturday at 11. I can’t imagine midweek lunch. If you want to get screwed on every little part of your sandwich and waste 46 minutes this is your spot. Terrible.

Veronica is always very nice, polite, and makes my subs just the way I like :) she is great!