Security Public Storage

Have been renting storage space at this location for several years now. The management team is very professional; Josh & Jessica are always helpful, polite, knowledgeable and punctual. The grounds and office are clean and secure. The price is fair, considering it’s in H.B. Would recommend this storage business with out hesitation.

I just moved to he Huntington Beach area, when downsizing apartments and needed a storage unit. There are a lot of storage facilities in Huntington Beach, but this facility definitely won me over. The staff was very friendly and helped me with everything I needed for the move. They even had boxes and moving supplies for sale in the office!
I got a perfect unit, for a great price, and it’s just down the street from my apartment on beach Blvd. I highly recommend this place!

The only way this place could be more convenient, accommodating, helpful, professional, flexible or higher rated would be if it were free.
I’ve never used public storage of any kind before, but this place is clean, efficient and well organized. They took the time to ensure I had the right size and location of storage unit for my needs. They even provided me with a discount I was not aware of.
Store your stuff here. Trust me.

I really appreciate the service and care I received once I got someone on the phone and Isabella really took care of me and done what others didn’t. Or wouldn’t.

I just helped my girlfriend move her things out of storage after being there for 6 years. There was Mold covering parts of the table and couch. There was epoxy and flakes from the new hall floor covering that leaked in under the door. Also messing up the vanity mirror and a table. Once we got to the back of the unit we found a Rat Hole which also was gross because of the fecal matter. We had the onsite people come look at it and they couldn’t care less or do anything. We took pics and forwarded them to the manager and district managers. And they just said file a claim with insurance. Once again not caring about anything, our stuff that is ruined, our time, or customer service. Not cool.
Better to put your stuff in a box under a tree. Same results much less expense :/

Love this place! Honest about what their rates are with no hidden charges like other places in town. Staff is very friendly & always helpful. We will come back whenever we need extra storage again!

Awesome people! Was very helpful in setting me up with a unit. I would totally recommend them!

Everything was amazing! Josh was super helpful and Marcos was kind. Very safe feeling and clean!

I chose this place because the prices were the best in town. It turns out the units are very nice and very secure with your own security code. Highly recommended.

i have stored my stuff here for 9 years without an issue. i keep valuable stuff in my unit and think this is one of the safest storage facilities around. look no further…

Josh was awesome amazingly helpful it was a great pleaseure doing business with him. I would definitely recommend this place over anywhere else. Go to Josh. He’ll help you out. A+ experience.

Josh is bomb! So professional and so much better then other storage places.
Makes you feel comfortable and he’s very knowledgeable.

To respond to Matt G. Please see my UPDATE. And by the way Matt… Asians and Mexicans? Really? My son is half Mexican and are we talking about reviews on Asian or Mexican restaurants. Or are you making allegations that Iam a racist? I make reviews based on my experience at a business. Is that the whole point of this app??? YOU MY FRIEND ARE EXACTLY WHATS WRONG WITH THIS BUSINESS. I don’t know who you are to this property but if you can walk around talking down to your own customers and posting their person private information that you have access to on the web it just goes to show what kind of establishment this is. You are a bad person. And I bet it’s safe to say you don’t have many friends and have issues with anger. I feel sorry for you–

This place is one of the best storage facilities in Orange County. I have been storing my belongings here for quite some time. Isabel is always greeting her customers with a smile and always willing to help. She is understanding and always makes sure the customer is satisfied. Just ask for her whenever you need help. The facility is in a great neighborhood and security is always of high importance. I’ve utilized other storage facilities and this by far is the best one in the county. Highly recommended!

After Isabel invested more than 20 minutes discussing my needs, taking me out and showing me a couple units, doing the paper work etc. I had the cash in hand ready for the final step of paying for 2 months when… her phone rang. Instead of asking the caller to be placed on a brief hold while she finished up with a customer in front of her or getting their number to call them right back, she continued her lengthly phone interview process with the caller. After a few minutes I asked if she could place them on hold and finish up with me first. She did place them on hold only to tell me she would be with me shortly then she continued the call! When she finally got off the phone she informed me that it was their «policy» to help phone customers first! When I tried explaining what poor customer service that was she interrupted me reiterating «that was their policy»! I asked for my ID back and walked out! I returned later to retrieve the paperwork realizing it had all my identity theft info on it and Josh (mgr.) confirmed that indeed they handle calls to their conclusion first and let customers in the office they had already started with cool their heels so to speak. Deal breaker in customer service in my book.
There are many other storage facilities in the area. I am going back to Extra Space on Warner where carts are available after office hours and you don’t have to leave your ID and get a key to unlock them.
Also, not sure but it seems like people are staying in the RV’s you might want to check or be extra careful.

Wow just now checking into a unit and it is much cleaner and much nicer than the storage place in Westminister that we saw. Very Clean and the people know what they are doing. Not to mention there is a couple that lives on site that watches the property. This definitely makes me feel better about renting here.

I been with security public storage for years the service is great customer service is excellent..

Very happy with service. Was able to view the units online and reserve before coming in. Staff very friendly and efficient.

So far ok though it took me awhile to open the rolling gate. No lights which compared to other storage places is surprising. But elevator clean and works as well as the walkway and the unit are also clean.

Been with Security Public Storage in HB for almost a year now, never any worries, highly recommend this facility, Staff is vey personable and always making sure everything is Secure at all times!