Huntington Beach Bicycles

I had a extra seat for my bike that needed to be installed, and what better way to enjoy the day than to take a ride up to the bike shop. I did the worst mistake by not looking at Unilocal first. I’m a huge believer in supporting your small business owners, but this was hands down the worst experience. We walked in and both of us not knowing jack squat about bikes asked if a seat can be replaced and couldn’t of been more mistreated or disrespected. We asked the owner of he would like to come take a look at the bike to see if he can help us and he barked no, so I said you know what forget I’ll bring it inside and you can just charge me what you need to, to replace the seat. He hands down was the biggest ass hole considering he is a business owner. Before we left we had anther issue with our other bike and he demanded we paid him first for replacing the seat. Hands down the oddest and most uncomfortable business transaction and it is safe to say I will NEVER be back, I hope this helps he was an absolute horrible person.

I wish I could give less than one star. I brought my sons bike in to have the inner tubes replaced. I saw the inner tubes at target for $ 2 each, but I wanted to support a local Huntington Beach business. They charge a little premium on the parts (which I expected) bringing the parts charge to $ 14. I was never quoted a labor charge (I would’ve left right then if they had quoted me that prior to starting the work) and when he was finished 15 minutes later, he charged me $ 35 for labor and $ 8 for 4 washers that I could have put on out of my toolbox. The total bill came to $ 61. I could’ve done the job myself had I known that they would charge so much. I talked to the guy at the front desk and he could’ve cared less about my complaint. I wish I would’ve read the Unilocal reviews before I came.

I figured I would support my local bike shop by taking my business there, since I had been there a few years ago. After a full week of having my bike in their possession, when I went to pick it up, it was not finished, nor did they even begin work on it. No apology from the owner/​manager other than him stating they didn’t get to it because they had walk-​in customers– really, all week? Was told, it might be done that afternoon. I walked home, and after 45 min, I received a call that they finished. Unfortunately I didn’t see the Unilocal ratings before I took in my bike to get fixed. I still believe in supporting local small business, but not if they don’t really care about their customers.

I called them today about a bike that I had bought from them 6 months ago. I was calling because When I bought the bike they told me the frame size was a large. Well I decided to sell the bike to be able to afford a new mountain bike with full suspension, and I had a buyer at my house asking me questions about the frame size and what not. I told him it was a large frame and he informed me that this model doesn’t have «small medium and large» sizes and that they had six different size frames. I am not too familiar with measuring frame size (why should I be?) So I called the bike shop and asked if they had my purchase on file because I had bought the bike recently and they said no. I asked them where I could find the sticker that says this bike is a size large like he told me when he sold me the bike and he told me very rudley that they take the frame size stickers off at the shop. What kind of bike shop would do that? He told me «even an idiot knows how to measure the frame size» and I said sorry sir i dont and I’m just trying to verify what you guys told me when I originally purchased to bike. Then he slammed the phone and hung up on me. Not only was he rude, he was untrustworthy. Never going here again

Tony the owner responded on my post 9÷21÷2015 about overcharging on installing a surf rack and bell, What he fails to mention in his responses, is quoting me $ 9.00 to $ 19.00 to install the rack depending on hardware and when i brought the bike to have the rack installed i wanted them to put a bell on. Picked up the bike after they called me and said it was. They charged $ 27.99 i thought that included the bell but the bell wasn’t installed they charged $ 19.00 labor $ 5.99 hardware $ 2.00 for bolts talking about lubing up a customer! Then when i mention about my bell he said «oh i forgot then charge $ 8.00 bell then charge $ 4.99 to install the bell, I was shocked that he charge me to install the bell. Wow avoid this place!!!

I would write a review about the customer service at this shop; however, I did not receive any! I called on the phone to ask a couple questions about their products and location, and the man who answered the phone was very rude, unprofessional, and short with his answers. Upon walking in to the shop, I noticed it was claustrophobic, uncomfortable, and lacking product. Things got even more uncomfortable when I walked towards the front of the shop near the employees and was neither greeted nor asked if I needed assistance. I made eye contact with one of the workers, whom I smiled at, but did not receive the slightest grin in return. None of the employees said one word to me as I browsed their very limited (total of five) shoe selection. DO NOT WASTE YOUR TIME HERE.

The owner is very rude. You would think he’d try and have great customer service and gain more customers.
Won’t be going here anymore.

Went in with my son to purchase an inner tube and the employee was extremely rude and very impatient. My son and his friends bmx and always need parts. I can tell you that they won’t be using this bike store. Epic bmx on magnolia is the place to go. A little out of our way but worth it.

I brought my sons bike in about a week ago for a tire repair and the young gentleman at the counter Alex explained what i needed and the estimated cost. within one hour they had finished fixing the flat and they also made the rear break work better than it did. they didnt even charge for adjusting the break. Mike did a great job on the repair and the customer sercice from Alex was great. i will definitely be coming back for repairs and a new bike for myself in the future.

Great deal on my Trek ! Looking Forward to have them tune it up. Maybe get some extras put on it.

Over priced, poor service. Ignore five star reviews, probably fake. Avoid this place.

Went in to get a tire and a rim. Asked a simple question regarding the size I needed. This person, who seemed to be the manager was very rude! Will not recommend this place at all and will never return.

I just needed a presta to schrader adapter which I bought for $ 2.15 (most shops have them for $ 1.00) then I needed to use the compressor to attempt to see if a tubeless conversion wheel I am building would hold air or if I need more rim tape so the tire will seat properly with the conversion strip. The guy said he couldn’t just let me use it but he could do it though he would have to charge me even though I had just made a purchase. He seemed awfully put out and more interested in money than in helping a cyclist. when I explained what I was doing and dared to ask if he knew about tubeless, he pompously said «I know all about it» as if offended. He reluctantly made an attempt to put air in and when it wouldn’t work he just said «there is something fundamentally wrong» without offering any solution (which I didn’t actually need). I have worked in many bike shops and was looking for a good, helpful one locally. I won’t be going back.

The owner of this shop is incredibly rude and mean spirited. I took my daughters bike in for a repair, he looked at me and the bike and grumbled something under his breath and that was it. I said, «excuse me, what did you say?» He scowled at me then blurted out something to the effect that he was too busy with his regular customers and he wouldn’t be able to fix it for over a month. He barely wanted to look at me or say anything. I wish there was a bike shop close by my house That’s cool and helpful. I spend a lot of money on our bikes and it would be nice, because this place isn’t it!

It has been a while since I have ridden my bike, and just recently, I discovered flats on both my front and rear tires. I saw that there was a bike shop across from the Marlin Bar & Grill on Springdale and Edinger, so I decided to take my bike there. I told the guys at the front desk my situation, and they were more than happy to fix my bike up with two re-​inflated tires, etc.
HOWEVER…
I had heard a clunking sound as I was pedaling back home, and then my left pedal fell off right on the crosswalk on Bolsa Chica and Edinger! Great! There went $x.00 right out the window!

We bought a BMX bike for my son at this store, the price was more than other stores but I figured it was down the street from my house, so I was supporting a local business. When my son’s bike front tube popped, I picked up a new tube but didn’t have the time to put it in, so I had my son take it back to this shop and have them put the new tube on.
I figured it would cost $ 5 at most, but when my son returned home he called me and said the owner charged him $ 20. I was shocked and pissed off that the owner charged my son an obscene fee for 5 min of work, especially when it was my tube and I bought the bike from him 4 weeks ago.
When I called to ask why he charged my son so much, he told me that he deserved to make a living. When I asked why he deserved to make $ 240 an hour, he told me if I didn’t like it, I was free to go elsewhere.
I will NEVER do business with this store again, they’re a ripoff, they’re arrogant and worst of all, they don’t care 1 bit about their customers. Avoid this place like the plague and hopefully when he goes out of business, he’ll understand that he should have treated people with respect and had a nano interest in keeping a customer.
Shame on this store and his owner.

This is the closest bike shop to my house, so a few years ago I went in looking for a mirror for my bike. I managed to get a decent one for a reasonable price, but the attitude I got from the guy behind the counter really put me off. Like he couldn’t be bothered to stop whatever he was doing to help a paying customer. (By contrast, the staff at Surf City Cyclery was patient and helpful when I needed another inexpensive part.)
The other day I needed a new tire and tubes for a used BMX bike in a hurry, so I went in armed with the old stuff. This time they were helpful and didn’t give me attitude. The prices were excellent, too. The next day when I went back for (small-​diameter) BMX grips, they recommended I visit Epic Ride Shop. I don’t know that I’d ever go back, but at least I no longer have an overwhelmingly poor opinion of them.

I bought my son’s Trek mountain bike from Mike 5 years ago. He has repaired it once when the derailer broke. Yesterday, the bike fell out of my husband’s truck. A great guy found the bike and turned it in to the Seal Beach PD. We got it back needing repair from falling out of the truck. John at HB Bicycle put a rush on the repairs and we have the bike back in time to take on vacation. The price was reasonable for the repair, and it was done well and quickly. I love having such a great local bike shop!

I’ve been researching furiously and visiting bike shops for a couple of weeks in search of the perfect commuter. I stopped by Huntington Beach Bicycles today to peruse their selection and talk to the clerk. I walked in and struck up a conversation, briefly describing what I am looking for in a bike. I mentioned that I have a list of about six different models that match what I am looking for, all from different manufacturers. The clerk’s response was something to the effect of ‘It’s just a bike… they’re all the same’.
Later, I asked specifically about one of the make/​models I am really interested in and he said they had some on order and would be receiving them in less than a month. I told him I might check back since I was really interested. He gave me a card for the shop. I was surprised he didn’t offer to call me when they arrived.
The entire visit felt a little strange to me… As if the guy didn’t give a hoot about my business or whether I get the bike I want. I think I’ll spend my money elsewhere.

I was making a purchase at the Ace Hardware near by and spied this bicycle store. I never noticed it before, as it is sort of tucked away in the back row. This store had a good variety of different bikes, parts and accessories. Sort of stunning for a local store. On items for which I am familiar with, I found their prices competitive. If I needed a part «right now», this would be my first choice.