HB Scooters

I rode my scooter for 4 years, and HB Scooters kept it healthy for all of those miles. I never had a breakdown or a collision, and this shop deserves part of the credit for this. When I decided to sell the scooter, HB Scooters bought it from me at a fair price. A few weeks later, I saw the scooter zipping down Warner Avenue — Dave had already found a new owner for it! I was happy to see the scooter still being ridden and enjoyed. Thank you Dave and Vesna.

It’s a sad day when you cannot get good customer service. I bought an Emotion electric bike in Salt Lake City. I was having electrical problems with the computer pad and decided to bring it to HB Scooters as I was told by the manufacturer that they sold and service the bikes. Was told they won’t service the bike since I didn’t buy it from them. Are you kidding me! They don’t service them because they don’t want to deal with other dealers problems. Wow, seriously.
This is not good.

Was looking for a new scooter, and one at a reasonable price at that. I heard nothing but good things about HB Scooters so I decided to drop in one Saturday and check things out.
First thing, he has a great selection of scooters to choose from. I was pretty set on the Lance Cabo, but once I saw some of the others I was torn. Dave did a great job of explaining the differences between each of the models and helped with my final choice.
I ended up with the Cabo, and I absolutely love it. I highly recommend these guys for anyone looking to buy a scooter.

Went here two weeks ago with the idea of buying a Lance Scooter. I was greeted very friendly and asked exactly what I wanted. When I told him the model, he instantly offered me a used one of only a year old for a great price. I didn’t hesitate and took the offer. I also bought some gloves, a cute helmet and a jacket. Now two weeks later I am still an extremely happy camper! They also referred me to an insurrance broker and they gave me a very reasonable quote. If you want the best quality products and service, shop here. If you want cheap junk and bad service, go some place else! xD

We purchased a couple of electric bikes and we love them! We had a few tweaks needed on our bikes and David and Vesna could not have been more helpful. They have taken such good care of us and our bikes. If you are in the market for bikes, scooters or motorcycles definitely go to HB Scooters.
6 months later… Thank you David and Vesna!!! Our bike was pretty beat up after a teenager took it for a joy ride. You fixed it beautifully and it was cleaned, too. That is above and beyond!

Great service from from day 1. Fixed a carb problem no charge and did a valve job for free.

I bought my 2015 Lance Cabo here, I love the bike! It was on special $ 2,200 out the door. So from a product stand point honestly the best scooter for the price no questions asked!
I’m only hang up with the place is the cost for an oil change is almost $ 50 bucks! The thing takes next to no oil and there is no new oil filter going in the thing?! So that kind of rubs me the wrong way. But you need to go through them so they’ll honor the warranty.
My only piece of advice is that you know that, They are nice people who just want to sell you a scooter the moment you walk through the door.

I have been a happy customer for over a year now. I started with a 2013 Lance PCH. She was a darn good bike. I had been riding from January, 2013 to April, 2014 and over 12,000 miles on it. Sadly, I was involved in and accident, that April. My shoulder was broken and my bike, totalled.
David and Vesna are two very fine people. They showed genuine concern for my well being. They referred me to a top notch personal injury attorney and we kept in touch through the seven months while my attorney obtained a fair settlement for my case.
After receiving my settlement check on Friday last week, I was able to purchase an upgrade from my Lance PCH. I am now the proud owner of a Cushman II Deluxe Highlander as of last Saturday. It’s made in the USA and the coolest scooter on the market! I am very happy with it.
Thank you David and Vesna. You’re the best!

I purchased a Lance Cali Classic 150 from HB Scooters last September, and had such a positive experience with the store and the bike that I recommended both to my brother when he found himself in the market for one. As expected, we had the same great service and he got a fantastic deal on his scooter. It’s really a no-​brainer giving a recommendation for this store and its staff, and you can tell that repeat business is appreciated. Great job!

Bought a 2013 Lance Havana scooter a while back from this place. And within the 1^st year the engine blew out and HB Scooters refuses to repair — even though they sold me the scooter with a 2-​year warranty!!!
Despite being less than 1 year through a 2 year warranty, HB Scooters will NOT honor it and fix scooter. The owner instead simply said the damage is the «owner’s fault», to charge full price for the repair.
Can’t believe a place does business like this.
Many other scooter places to choose from with the integrity to honor a warranty.
Infuriating.

I’ve purchased one scooter 3 years ago and two electric bikes from Dave and Vesna. There is no better place to get some fun toys. I let my scooter sit too long and the bad gas fouled the carb. I was ready to leave it for trash pick up. I called Dave and he said bring it in. Traveling at. 5 mph it took an hour to ride 3 miles. Scooter was ready 3 hours later and it just runs like its new. Thanks to Dave and his great tech for renewing my ride…

I cannot CANNOT say more good things about HB scooters. Vesna and Dave were unbelievably helpful with my SYM wolf purchase. Vesna broke down how other shops rip you off with their inflations despite advertising it at a price of $ 2999 and the bike ended up costing me at least $ 600 less at HB. She let me ride with a temp helmet while she ordered the one I needed and took care of my registration at the shop. Dave was amazing at explaining how to use the bike and we had a great chat about so many other things. Their mechanic (who’s name I did not get) was great at explaining some post purchase questions I had. From start to finish they went beyond the call of duty to make sure I felt comfortable and felt good about the purchase. They set it up so it would get delivered to my job so I could get rid of the rental car I had much sooner.
The SYM has been sold out basically everywhere in Cali and they called me when it got to the dock, when it got to the shop, when she had my paperwork ready, when the delivery guy had the bike and what time I should expect them. They recommended a good bank for financing and insurance and everything went as smoothly as possible.
They’ll make you want to have them over for Thanksgiving dinner!
Even though their shop is an hour from my job I will definitely be coming here for my maintenance and any, future, upkeep.
High praises for HB Scooters and everyone who owns/​works there.

I have been interested in getting a scooter for 2 years. I went to their old location almost 2 years ago and because they were so great I returned to the new location when I was ready to commit. I purchased the Lance Cali Classic 150cc in white and I love it. The owners are professional and caring and gave a 10% military discount. My hubby is Army and just got home from a deployment. Well, I have had my scooter for a week and my hubby loved it so much we returned today and bought him one too. They tossed in my hubbys helmet for free on top of the discount and they deliver for FREE. I am all about supporting small business. Great place, great owners… 5 stars all the way. Thank you HB Scooters! Definately woukd recommend them.

I bought a scooter here and it was a great experience! Great staff too! I Paid $ 1,700 for everything including two helmets, a lock, fees and tax. Defiantly worth it! They even gave me a full tank of gas and a discount on the helmets because I bought two! They even gave us a ride home with the delivery guy. Awesome shop with awesome scooters and motor bikes!

Dave and his wife run a great business and I have been a happy customer for over a year. I got a great deal on a Lance Cali Classic and I bring it to him for regular service and have never had any problems! They are open 7 days a week and are more than accommodating. Will keep bringing my business here and always refer people to Dave. Thank you!

I could not say enough good things about HB Scooters!
I bought my Havana Classic from them in August 2012. I had done my homework so I knew what I was looking for. Dave and Vesna could not have been more helpful. They showed me all the scoots that they sell and pointed out all the pros and cons of each one.
When it came time to make the purchase I could not believe the deal they gave me. I do not know how they make a profit on these scooters. Also they include free delivery, they do all the paperwork for the DMV, all you have to do is the ride the scoot.
Since my purchase 21 months ago, I have had all the service on my scooter done by them. I would not let another shop touch my scooter. When I have service or repair done by them I know it is done right. This is an important aspect. When you are on a scooter you need to know your scooter is running right because there is only air between you and the pavement.
I don’t believe there is a another scooter shop that can touch the level of Custmer Service they provide. They have a life long customer in me.

My husband bought an A2B Electrical bike (the best in the market!). We are very happy with the bike and the service provided by David and his team. David is very knowledgable and super nice. We will definitely come back for a 2^nd one for myself. Thank you very much, David and HB Scooter!

Worst experience ever. Stay away from this place at all cost. Took my scooter in for repair and at first they were nice about things. When I picked up my scooter, I realized the issue wasn’t fixed so I took it back 3 different times. Each time they charged me and told me that it was something else. When I confronted Dave the owner, he was extremely rude and told me to pay and get out. I dropped over $ 200 and my scooter issue was never repaired. I hope this place goes out of business.

The owner was very personable, helpful, and accomodating. He provided great information. His shop had the most scooters to choose from of all the shops we visited. His quoted/​listed prices were slightly above the competitors ($ 200-​$ 400 higher) but he did have more bikes on display and in inventory than the other shops that we visited. He did offer free delivery and a discount for students.
We ended up buying a used 2009 Genuine Buddy International 150 Pompolina with less than 400 miles on it. We definitely liked the «look» of the Havana Cali Classic that was on display at HB Scooter.

Just last week I bought a 2013 Lance Cali Classic. Beautiful bike and even more beautiful price! I tried a few other locations and their prices just did not compare! ANNNNNNNND, HB even gave me a student discount. They were nice, knowledgable, and very helpful.
I highly suggest them for all your scooter needs!