Forever 21

Wow! I can’t believe how good the staff is at this forever 21. I dropped two things in one nightI made the biggest mess ever one of The things I drop was hot pink nail polish and it shot all over the floor. They were the sweetest ever. Amazing

Very helpful staff, lots and lots of selections. Priced just right for such cute styles.

Never shop at Forever 21 never mind this location, but had some extra free time, so popped in. Actually got something this time! It was cute and cheap, a la Forever 21.
The attitude was mixed. One person working there was friendly and the other was decidedly NOT. Rude and unhelpful, she went out of her way to powerfully ignore me. In the way of I know you are there but I am going to treat you like you are invisible and an invisible nuisance and waste of my time. Oh poor girl. All that wasted energy. You did bug me, because as you can see, I am here, leaving this review, to warn hapless others, but I still had an absolutely lovely day.
And because karma is a b– I have to report here on Unilocal,you were trying hard to be mean to me, alas, you are not on Rodeo Drive playing the mean lady from «Pretty Woman» who wouldn’t help Julia Roberts out in some chi-​chi boutique. This is Forever 21. Get a grip.
Maybe she had a rough childhood. Maybe other people have been mean to her and she’s trying to balance it out by being mean to other random people.
But I like my cute bauble and I will wear it happily.
I would like to say to her, though she will not get it at all: Maybe you would like to be Heather. Young lady, that attitude will not get you far. It will turn you from a young mean woman into a crochety old lady. And then your life will be over. Wouldn’t you have liked to have been just a little nicer in your life?

After seeing bad reviews, I was scared! But I went in and the service was nice. Everyone was friendly, even the guy that was secretly in a bad mood was nice. (I could tell he was in a bad mood because I’m an expert at it lol)
They had a lot of good deals and moderately priced clothes. I love F21!

Every time I come in here I’m disappointed by their low selection of accessory options… The clothes options aren’t much better, but I tried to exchange some jeans today and no one would take them even though I had a tag and receipt. I probably will burn those 30 $ pants. They just look awful. I’m so bummed. My fault for not trying them on. The workers tried to be friendly, but I could tell they were irritated and I’ve just had negative shopping experiences here. Blah. I usually drive far just to go to ANY other forever 21 :/​… This one is only good to get your 7 $ jean fix.

I love forever 21. I usually spend hours in this store looking at everything. I love that everything is super cheap.
The only downside to this location is the parking. I usually park on 7^th street and just walk down. There is usually always parking the farther down you go. I don’t mind walking a little bit. It’s good exercise.
Other then that love this place.

The customer service at this location is so poor. Currently in line for the past 25 minutes & no extra help has been called. The manager is arguing with a customer about some type of gift card error? With the limited number of stores in the area it’s sad the customers aren’t treated better.

What do you expect when you go to a Forever 21 people??? It’s Forever 21. You get your discounted clothes, deal with the gossipy employees/​customers rumaging around and you leave. This one’s by the beach. Beach parking sucks. therefore parking for this store will suck. Overall they have a pretty organized store and a quick line despite the super busy location.

I give them 3 star because everybody there is friendly except for the guy who check out for me. He looks so tired and unfriendly. He just wanted to be done with me. He has bad attitude and that turns off my shopping mode.

This is one of their smaller locations, but for some reason the selection here seems to be better than others in the immediate area.
The store is very clean, has an open lay out, and each time I go I am greeted by a very helpful staff person. The only issue is parking on the weekend. It is in Downtown, so the beach crowds can get kind of overwhelming!

Now I am literally the poster child for Forever 21. I wear their clothing basically everyday. So in other words I freaking love the company!
I went to this location with my cousin this past weekend and we were looking at the mix & match swim suits for under $ 5.
I’m not a big girl and I’m definitely not a little skinny girl either. I was blessed with a coke bottle shape and that means I have super grande tatas and a booty to match. That means that sometimes size large just isn’t large enough.
My cousin asked one of the sales associates (forgot to get her name) where the plus sized section was. Me being the F21 lover that I am, I know that not all locations carry bigger sizes. That being said, the sales lady turned to us and in a rude ass way said «we don’t have plus size here» then she proceeded to roll her damn eyes and spin around in the opposite direction.
I have never been soo taken aback. It was like this bitch was trying to make me feel inadequate or something and I surely did not appreciate it. Not sure if she treated us that way because of the question or because we are women of color. Never going to this location again. How dare her treat a loyal paying customer that way. I was soo turned off that I put all the stuff I was going to buy back on the shelf and left.
Just rude af!

Cute fashionable clothes and accessories at affordable prices. This store has an open layout, well organized and also has a mens section. Although it was busy, it didn’t feel crowded. There were plenty of dressing rooms and we didn’t have to wait in line very long during check out. The staff are all very friendly and quick to offer assistance.
Nice location for a fun girls day out. It’s walking distance to the beach and next to lots of eateries and shopping in the same area. Parking can be a bit challenging.

Cleanest F21 I have ever been too! As we all know, F21 can be a little hectic because of the overload of clothes. This location was very organized and customer service was amazinggg! 2 thumbs up!

I wanted to check this Forever 21 out because it was convienently located off of Main Street. I came around 3 on a Friday and it was completely empty (no customers). I found it a little strange because I am used to packed Forever 21’s near where I live. The store itself was really small in comparision to all the Forever’s I have shopped at. This pretty much was the smallest I’ve seen. There seemed to be a limited selection of styles and choices (all the clothes now a days at this store is starting to look the same). There was also a lack of staff. I didn’t see any employees around, but it would make sense because it was so empty!

I live a whopping block and a half from here… which is great because when I need something new at the last minute, it;s right there. But it’s also bad, because when I need something new, its right there.
This is definitely a smaller F21, but… they pack a TON of options in here. They even have a men’s section, which some of the smaller locations don’t have.
The staff is really friendly and helpful without being overbearing and it’s a great place to stock up on scarves, bikinis, jewelry, tees, etc etc etc.
Parking can probably be a nightmare if you don’t live nearby, so plan ahead for that before stopping in.

I never find anything here! I get that this is a pretty small location, but the selection here is really poor. Customer service is almost non-​existent depending on who you speak to, and the parking isn’t that great — especially in the summer. Going to the location at either South Coast or Fashion Island would probably be a better option.

Smaller than other Forever 21s. Not much selection. During my visit, we encountered an extremely rude cashier. He constantly gave us the impression that we were not worth his time and that he absolutely did not want to be there. We could not leave the store fast enough.

I do not hate this Forever 21, however it has not woo-​ed me to the point of love.
Pros:
1. Good selection
2. A good break from the beach
3. Retail therapy after a bad breakup
4. Not too large like the San Francisco store.
5. Staff was friendly
Cons:
1. Not too large
2. Everything is «bo-​ho» beachy themed
3. Disorganized
4. No theme
5. No parking! Very difficult to find a spot to park because all the beach goers.
As I said. So/​so

biggest pro:
not as hectic or crazy as all the other forever 21’s located in a mall.
biggest con:
PARKING, or lack thereof.
meter parking (very limited, and who keeps track of time while shopping)? or structure (validation required).
with that said, whenever i’m in a rush, or can’t get to the mall i make my way over here and can usually find something to put together. it also helps that there is a row of other cute stores right next to forever, including angl and g by guess. also a super plus when the weather is warm and sunny and you can walk down to the beach before or after doing a lil retail therapy.

I used to be in love with this store, not just this location, but all of them! But as I’m getting older, I’ve lost interest. Their clothes are super cheap, but also tend to fall apart much quicker than other brands. This particular location isn’t great for parking either. It makes me a bit sad because I used to live right around here and always had a nice view of the beach, but now there are just giant buildings everywhere.
Anyway, the store always looks nice in the morning but gets sloppy very quickly which makes it difficult to find sizes and such. The sales associates aren’t too helpful either, but when you’re buying jeans for $ 20 and a shirt for $ 5, I guess you’re not really paying for customer service so much. It’s a good store if you’re looking for a cheap way to have new clothes all the time, but if you’re looking for good quality clothing and actual helpful associates, head over to south coast.