Diliberto Jay P MD

Dr. Diliberto is ok if you do not have anything seriously wrong. I had an endoscopy with him which went OK. But now I have chronic gastritis diagnosed by another Dr. who was available at Christmas time, whereas Diliberto was not. Good luck getting an appointment. Long wait time. I was in excruciating pain from the gastritis so I had to go to whoever was available at Christmas time.
Today, I heard from Dr. Diliberto that he was dropping me as a patient, using a bile duct issue that came up on my cat scan at the ER. Just when you really need him, he drops you. He would not even let me come in to talk, or for a consultation about the gastritis. He farmed me out to some other really old doctor. I feel really disappointed with him – abandoned in my hour of need. And he did not even call himself. He had his front desk secretary drop me. She said in no uncertain terms that I should go elsewhere from now on. And I was nice to him! My general surgeon, Peter Wang, a saint, recommended him, but I must get back to Dr. Wang and describe my impersonal treatment, and the fact that I could not even get into his office to discuss the gastritis which is basic to any gastroenterologist.
Big disappointment and rude treatment to be dumped by a doctor whom I liked and trusted.

i do not recommend dr. jay dilberto (GI Dr.) i tried to get an appointment with him and before he would decide to see me or not he wanted my medical records. i got a phone call back for dr. dilbertos office stating that i should look for a different dr., because of my chronic illness. i replied by stating how i needed a dr. right away. so my advice is that if you have a bigger issue than a stomach flu, you should not see this dr. staff was rude too! very sad and unfortunate story.

Dr. Diliberto saved my quality of life and I cannot say enough good things about his care. During a routine colonoscopy, Dr. D found a protrusion onto my colon wall and when he investigated found a mucocele on my appendix, which was ready to rupture. HIs fast response and referral made it possible for me to have the surgery before rupturing, avoiding a cancerous condition, pseudomyxoma peritonea. Instead of dealing with recurring tumors in my abdomen, I have a normal quality of life.
He is no nonsense, extremely efficient, and compassionate.

Thank you Dr Diliberto. I was informed at all times about the procedure, the surgical center was a good experience, didn’t get sick with the medicine given to get prepared for the test and I didn’t get sick with the anesthesia either.
I’m glad my family Dr recommended you for this.
Thanks again.

I loved Dr dilberto from his bedside manner to his skill level. At the end of my last appointment his exact words were call me and speak to me if your having issues. Well last week I had a extreme IBS c flare up and called him twice. He wouldn’t return my calls. No one from the office called me back to this day. I’m the easiest going of patients but this seemed neglectful. And uncaring. I called my GP first and it was his suggestion to call Dr Dilberto because he didn’t care. (I interrupted his lunch) And then the specialist doesn’t care either. There needs to be a patient Bill of rights) if there is one please refer me in that direction. Does anyone care about how we feel?

Dr. Diliberto performed a colonoscopy on my recently and he was excellent. The office wait time was sometimes long but my time with the Doctor was good as I felt I had his complete attention and he was prepared to answer any/​all questions. The procedure went very smoothly in Newport Beach and he followed up to let me know the results. Kudos to Dr. Diliberto!

Dr. D is an excellent gastro guy. He knows his stuff, is thorough, and explains things in detail. He has privileges at Hoag (Newport), and the nurses I’ve talked to there seem to think he’s a good doctor as well. He went through the battery of tests before coming to a diagnosis. I’ve read internet postings of people getting misdiagnosed because their internal medicine doctor skipped a test or two… FIVE stars for the doctor… but he’s the one star deduction is due to the fact that…
His office staff is a HOT MESS. They are very nice people but that’s the only thing positive I can say about them. Examples:
** Original appointment for screening was rescheduled to a different date accompanied with map and directions to Location 1. We get an email the day before the actual appointment telling us it’s Location 2. We checked our email that evening so the office was closed and we couldn’t call for clarification. We show up to Location 2 early next morning and they have no record of our appointment. The receptionist was nice enough to call Dr. D’s office staff to confirm but nobody picked up or called her back. She finally called Location 1, and it turns out that’s where we were supposed to be… (Luckily both were 5 minutes from each other, but still…)
** We’ve been on hold and transferred to various office staff for almost TEN minutes for an answer on whether or not they’ve received lab results. Then the kicker — we were told that lab results «are fine» when in fact there is a negative diagnosis. UM… why not just tell us they can’t talk about the results and that we’ll know when we discuss with the doctor?
** Be prepared for atrocious wait times of more than an hour in the reception area (which does not include wait time in the room)… One time we were in the reception area with three other patients. One of them got really frustrated and said she was going to leave and reschedule for another time. The staff’s solution: let her go next even though there two other patients that had appointment times before hers AND they were there before her (we were behind her when we signed in). Then we all started talking and learned that our appointment times were 4:10 (man), 4:10 (other man), 4:20 (the lady), and 4:30 (us). Seriously?! TWO people with the same time for the same doctor? And appointments are 10 minute intervals from each other?
BIG LESSON: We finally learned to schedule for either the first or second appointment of the day. It makes a huge difference.