Cleaning Now

We have been using Cleaning Now for about four years. I am picky about paying for this type of service, and I have been pleased with the quality of their work. My experience regarding communication has been completely positive over the years — very prompt with requests for rescheduling, which are usually accommodated. This is a great service company!

I was referred to Cleaning Now from a friend that has been using their services for about 6 months. The process was painless — I requested a quote and Marcus got back to me very quickly. He was able to work with my limited availability and urgency for service to have Maya and Matt come out and transform our home before a family event. Matt and Maya arrived early and got right to work spending 2 hours deep cleaning our much needed areas of bathrooms and kitchen. They were great, even with our 2 large dogs wanting attention. I am glad I am scheduling them again to come back this week and set up regular service. Amazing what a relief it is to have the assistance with our home.

The cleaners transformed my house which was ransacked from a previous birthday party into a neat, sparkling clean home in just 2 hours. They were extremely detailed and meticulous with their process. Will definitely use their service again.

And my assumption was absolutely correct: they don’t offer insurance for your property or belongings. After posting my previous Unilocal review, I had the following exchange with CleaningNow. Nothing except my email address has been edited.
— – Original Message — –
From:

To: ‘ME’
Sent: Thu, Oct 29, 2015 8:59 pm
Subject: RE:
Estimate
I’m very sorry but we no longer provide insurance with our services.
Alex CN
From: ‘ME’
Sent: Thursday, October 29, 2015 6:56 PM
To:
Subject: Re:
Estimate
My last emails to Marcus were asking what info he needed from me and information on the insurance you carry for your service.
Sent from my iPhone
On Oct 29, 2015, at 6:50 PM,

wrote:
Hi ME,
Next Thursday ¹¹⁄₀₅^th at 8am is still on hold for you but we did not get any confirmation from you with your address to finalize our deal. Please email me all info asap. Thank you,
Alex CN

I am glad I hired their services after reading positive reviews. They came to house on time and cleaned it up spotless.

My favorite day of the month is when Cleaning Now comes to my house! They are extremely professional, reliable, punctual, and efficient. One of their employees (and older man) is extremely handy and helps to fix little things in my house without even asking. Occasionally I have needed cleaning on short notice (like an unexpected house guest) and they haven’t been able to squeeze me in. So I used other cleaning services a couple of times, but none of them compared to these guys! They really take pride in their work and care about my family. I even received a little gift for my new baby — beyond thoughtful. They have been cleaning my house for almost four years now. Wow, where did the time go? This excellent review is well deserved

I found this service through Unilocal,and I am very glad I did.
The process was as simple as it gets: I emailed with what I was looking for, within an hour or two Marcus responded with a quote and answers to my inquiries. After a handful of emails we had agreed on a price, scheduled an appointment and we were set.
The day of the appointment, Marcus and his crew showed up on time and set to work on my house. Marcus went room to room appraising what needed to be done. He quickly conferred with his crew & set them to work. They were there a total of 2.-2.5 hours (I have a very small apartment) & the house was immaculate when they left. I am especially impressed with the work that was done on my bathroom. I honestly believe it is cleaner then the day I moved in. I was so pleased that I scheduled a monthly follow up cleaning going forward.
Pros:
They use all their own products and equipment
Marcus was prompt with responses to my questions
The crew was thorough and yet moved at a fast pace
Cons:
Can’t think of any at this point. The crew was even friendly to my overly curious kitten who kept getting underfoot!

They just left my place, the best cleaning job I’ve ever had! They are prompt, polite and thorough. I will definitely have them come back.

I couldn’t have been more happy with the service I received from Cleaning Now! I had requested a Friday cleaning, but unfortunately no times were available at the time I contacted them. I corresponded with Marcus via email, which was great because then we didn’t have to play phone tag. He contacted me every time they had a cancellation and finally there was a time that worked! The crew showed up promptly at 8:00, worked very quickly and were very friendly and finished within 2 hours. They did a wonderful job and I will definitely be using Cleaning Now in the future!

My husband and I have tried countless maid services as well as private maids who promise the world and deliver a product that makes you wonder what filthy state their personal homes must be in. The difference between the words coming out of their mouths (past maids and services) and the actual delivered product is like a chasm the size of the Rift Valley.
We had almost given up on finding someone we could trust to deliver what they promised without requiring us to shadow them just to ensure they were doing what they promised… which was our next step. Cleaning now is the first service that has delivered the product above and beyond our expectations. They have an ALL European crew who take pride in their job and maintain a high European standard of cleanliness that is not found in other ordinary services.
The crew is friendly, professional, fast, and extremely efficient! As far as the reviews regarding communications issues with this company, they are a moot point. To us the high quality product is far more important than communication etiquette. Other companies could benefit by learning what a clean home really means and how to deliver the product by observing Cleaning Now’s quality standards. We love this company and its cleaning staff. For once our home is cleaned to our standards! Thank you cleaning now!

We’ve been using Cleaning Now for a year, every other week, and we love them. They are professional, efficient and do a wonderful job. I’m really picky about how things are cleaned, and I’ve always been very satisfied with the quality and meticulousness of how Alex and Dana clean our condo. My next door neighbors (on both sides!) now use Cleaning Now because they were so impressed with the quality of the service, as well as the price! And my best friend switched to Cleaning Now too because they were much more reasonably priced than her previous cleaning service. I seriously couldn’t live without them!

I used Cleaning Now when I first got my condo. Then I strayed for a few months and it was a huge mistake. The employees at Cleaning Now not only show up on time but with a smile on their face. It’s also nice that they speak English so that I’m able to communicate with them. Trust me when I say hat they use a lot of elbow grease and do their best every time they come. They don’t slack off after they’ve earned your business. Marius has also been extremely easy to contact by email.

By far the best cleaning service I have ever used. And they speak English and are not south of the US border, they are European, every one of them! Sorry if that sounds bad but it is refreshing. They are incredibly meticulous, prompt and courteous. I have been through a LOT of cleaning services over the years (as you can also see from my other reviews) and these guys just rock. I am VERY picky about my home and these folks exceed all my expectations every time. Communications via email are my preference and Marius does a great job. But, if I need to make a last minute change to my schedule, I have Alex’s cell number as well. Just love them.

Are all these reviews even real?
Made an appointment with Marius a week ago. Confirmed it and everything, he even emailed me to confirm it. Took the day off to meet up with the maids, they never showed up. I called, emailed, nothing. No shows. Unbelievable.
I thought with all the great reviews that this can’t possibly happen, will never use these guys again. How can someone run a business like this?

Although Marius chose to believe his employee over me, his customer, throughout the dispute, she finally admitted that it was her fault for causing the spill.
He reached out to me resolve the repairs and apologized. He was absolutely sincere and I accepted. I appreciate the fact that he came forward after finding out the truth and for that I thank him.

I’ve been using Cleaning Now for a couple of months now and they have been nothing but wonderful!
Marius, the owner, has been easy to contact and he confirms every cleaning the night before via email. Dana and Alex, our cleaning team, are meticulous and friendly. They are punctual week after week and leave our home spotless! They usually spend 1−½ hours at each visit (I have a 1400 sq ft condo) and they’ve got their routines down to a «T».
The price is reasonable and I appreciate the ongoing service reminders and Dana & Alex’s professionalism. Cleaning Now has been a great experience for me to date!

My house is beautiful and it is all thanks to Cleaning Now! I simply do not have time to clean my house right now and Marius was very helpful in scheduling an appointment and was very flexible with when I needed them to come.
The price was very reasonable and I’ll definitely use them again.

We stumbled across Marius and Danuta and Cleaning Now on Unilocal — and boy, has it changed our lives! We love them! After their first visit to our house, we knew immediately that we couldn’t live without them. They are very fast, but do an incredibly thorough job. The house is always sparkling when they leave!
They bring all their own equipment and cleaning products and their prices can’t be beat.

To be fair, I’ve never met them, nor did they clean for me. I’m sorry to post my first bad review… it’s not my style.
I’m just frustrated at the level of communication in trying to schedule an appointment. I found them on Unilocal– all great reviews AND local to me!
Wow, I can’t wait to have them come clean my house!
Clicked on their website, and filled out a form to get an estimate. I included my phone number and email and had a specific date in mind (the upcoming Wed). (it was on a Friday night)… took until Sunday to get a response back.
Very generic answer: $ 25/​cleaner/​hour for an initial cleaning and an estimate if I use them biweekly… no answer on the upcoming Wed cleaning. I sent back another question to clarify the initial cleaning cost… would it take 4 hours and cost $ 200? And what about the Wed cleaning. I got a one sentence response that they were booked for Wed. No clarification of the cost.
So, I picked a Wed 2 weeks away (Wed is my day off, and the only day I could be here for an initial cleaning)… 2 days later, again– a one sentence response. They are booked that day too… no alternatives, no phone call… just booked. Are you all booked and not taking new clients? Is there another day that works better?
I give up! If you have a website and give people the opportunity to communicate that way, then Please answer the questions posed to you. If email isn’t the way to communicate, then call people, or put on your website that you prefer communication by phone. Something!
I am trying to find a company to clean my house biweekly on Wednesdays and would have liked to hire them… but because of the poor communication, I will have to find someone else.
I’m pretty disappointerd because communication is just as important to me as how well they clean.

We LOVE LOVE LOVE Marius and Danuta! They come clean our house twice a month and do an amazing job! We love that they don’t use harsh chemicals like other services (to where you have to air out the overwhelming bleach vapors). That is a huge plus considering that I’m 7 months pregnant.
We HIGHLY recommend them. Not just for the amazing job that they do, but how affordable they are compared to the horrible commercial maid services where you get someone different each time who doesn’t speak English. They are always on time, VERY friendly, and professional. Not to mention I love that they are Polish, as am I! :D
HIRE MARIUS AND DANUTA! You will be just as happy with them as we are.