Beach Dental Group and Orthodontics

I just went for a visit after two years of not having dental insurance and they are just as great as the last time I went. Rana the dental assistant was very friendly and made me feel at ease. Dr. Nguyen was my dentist and she was professional and explained everything to me as she went through the exam and cleaning. The Crystal the financial specialist came in and helped me choose some cosmetic choices and dental decisions. I highly recommend Beach Dental Group!

After roughly about 13 years of not going, I decided that it was time to finally see the dentist to see just how bad or good my teeth were. I looked through a couple of different dental offices that would accept my insurance, but on the recommendation of a few co-​workers I decided to make an appointment for this office. Needless to say, I was nervous when I went for my first appointment last week but the warm and friendly reception I got when I checked in for my appointment calmed me down a little bit. The dental assistant that took my X-​Rays was very professional and kept a calm demeanor despite the computer freezing up a couple times which only helped keep me at ease. Fortunately I got lucky in that I had no cavities and there was nothing wrong with my teeth aside from the need for a deep cleaning and laser irrigation to get my gums back in shape and get rid of years of gunk and tartar buildup. I can’t remember the dentist’s name who saw me, but she was very friendly and chatted with me for a good few minutes as did the benefits coordinator who clearly went over the cost of the cleaning as well as my options for paying for it. See a common thread here? Everyone I came in contact with was beyond friendly and made me feel welcome, like I’d been going there for years.
Fast forward to today when I went in for the deep cleaning and let me just say that Hutton is the man… he was as friendly as everyone else and he was very concerned that I was properly numbed up during the process, stopping to check that I wasn’t too uncomfortable. An hour later, he was finished with everything and it was actually a pleasant experience; let’s just say my teeth haven’t looked this good in a long time.
Long story short, the staff is friendly and goes out of their way to make you feel welcome. The office is very clean and modern, very well kept and with the latest equipment. I see no reason to go anywhere else or leave my teeth in anyone else’s hands

This review is based on a visit to their office several years ago. Better late than never I guess.
Although I had a primary dentist for 10yrs, whom I loved I visited here because I no longer had dental insurance and they were advertising an «Exam, digital x-ray’s, & cleaning for $ 39».
I wasn’t having any pain or dental issues but needed a teeth cleaning. After my x-ray’s the female dentist (I’m not sure if she still practices here) showed them to me and told me I needed to have a filling replaced and 3 crowns. I told her «I’ve never needed a crown before and am having no discomfort.» She assured me that it was necessary & they went over payment options with me. After that I had my teeth cleaned and was not impressed. The hygienist did a quick, not very thorough cleaning.
The following week I went to my regular dentist for a 2^nd opinion. She said I didn’t need any crowns and just needed a filling replaced. She showed me how some dental offices will turn up the contrast on your x-ray’s which can give the illusion of decay.
I was so glad I didn’t let this dentist ruin my mouth with 3 CROWNS! What a crock of bull they tried to pull on me. Remember you get what you pay for!

They have taken down my review that I wrote about them last week. This place will rip you off. It is sad you try to trust someone to help you out with your teeth and they scam you and do crappy work. I do not recommend this place.

I have been using Unilocal for years and never wrote a review but i will for this stupid dental office. It is ran by a bunch of incapable individuals from both ends… front office has no idea of whats going on and then the dentist cant diagnose a root canal. I had to call them twice while I was overseas just to get an email when I had an emergency. The office manager is an idiot and she needs to be fired. I hope they read this, I will never step foot in that office again. They overcharge for everything even when your insurance covers it they try to find away to weasel something from you.

I’ve been meaning to warn people about this place and wish I had earlier. I used to go here a few years ago. Had lots of work done over the span of a year. I also experienced the total «upsell» others mentioned. I was told that the price of gold had gone up so they had to charge me much more than my insurance quotes for each filling since I wanted the higher quality metal. I paid it, like a sucker.
Got over $ 2,000 in work done. Then thought it best to contact my insurance. Turns out this place overcharge me by $ 1,500 for work that was covered. If I hadn’t contacted my insurance, they would have just kept my money and the insurance payment. They refunded my money, but only after my insurance company threatened them.
To top it off, one of the «premium crowns» they put in, fell off after a month. I went in and was told the dentist ground down too much of my tooth and the crown couldn’t stick on. Had another dentist attach it and the same thing happened. I finally had to go to a new dentist entirely to have the crown placed correctly.
I cannot believe this place is still in business and probably ripping people off right and left. It’s a total shame.

Love this office! Very nice and accommodating staff. I come here for the orthodontist and cleanings and always leave with a smile. Highly recommend! They take pretty much every type of insurance and use state-​of-​the-​art equipment. You’ll never have to wait for a crown again. They make them in house the same day! Amazing!

After being here for 9 years I have had enough! I stayed for convenience but this place is not good. Always behind, even when I schedule first thing in the morning I wait :30! Yesterday I called with an emergency broken crown and they said I could come in two days later! With zero concern. Patient is certainly not the priority here anymore. Will be getting my tooth fixed this am from my new dentist!

My wife took my son and daughter here for a consult for ortho treatment with Dr. Flora Chen. Keep in mind it was a consult. We found the practice online in our network of providers. Nicole one of the office staff who goes over all the charges sat with my wife to discuss the treatment plan an costs. She was throwing around lots of numbers and charges and then following that up by saying stuff like «oh but we are throwing in the retainers at no cost, the beginning and end records at no cost» making it sound like they were doing us a favor. Trust me they are not throwing in anything for FREE. It’s a sales tactic that scammy sales people use to have you not focus on the real charges just to get you to sign the paperwork. My wife was swindled into giving them $ 500 down as a deposit so they could start all the paperwork and get the file created. On the way out of the appointment my kids were handed a bag which had a nice OralB power toothbrush, a docking station, a timer, a tee shirt, mouth wash, toothpaste and oh can’t forget the jelly beans. She was told it was a «GIFT».
Well after we reviewed all the paperwork and the charges that night (without the pushy sales tactics going on) we noticed a few charges that were funny. I called my insurance provider and went over the charges with them. Well it turns out that they cannot charge certain fees being that they are apart of the network that we belong to. They were trying to charge us a «contract set up» fee of $ 350.00 each kid as well as $ 190.00 for the «GIFTS» they gave my kids. Now I don’t know about you, but a gift is a gift and not something you get and then have to pay for later.
We decided to go with a different orthodontist that is honest and does right by their patients. There are no hidden fees and nasty sales gimmicks. I contacted Nicole to request the $ 500 be refunded to us and she said that since the «GIFTS» were open and the contracts were already set up there would not be a refund. This place is joke and nothing more than a scam. I would run the other way before even considering going here for any treatment. They are not even deserving of the 1 star.

I have had great luck with this place. They are always friendly, on time and upfront about their prices. I will continue to be a patient as long as my insurance allows.

I’m right there with Richard and Laura. This place is a scam. The dentist drilled the crap out of the crown after it was on. I have had pain and discomfort for over a month. They are a rip off as well. Check your insurance prices and do not go here. I am switching offices now.

Without question Doctor Jonathan Shapiro is the best dentist in Huntington Beach. If you need any periodontal work Doctor Sood is it period. Front office run by Nicole Seurin is impeccable. The place has no peer. If you aren’t going here and make the mistake of going somewhere else then you have not served yourself well.

This place is amazing. From the front desk to the dentist! Won’t go anywhere els. It’s hard to find an extremely nice dental staff in the OC. Not to mention how clean it is.

I would avoid this Dentist. They seem to have a high turnover which causes mass confusion. I was there and each question I asked I got four answers and it kept changing. On top of which the have billed us incorrectly 4 times for different visits. It took 7 phone calls and eventually had to just call my credit card instead as they are actually responsive.

This office is simply amazing. Everyone, from the front office to the back office assistants, are so warm and welcoming. Everyone has their very own unique personality that blends in very well together. The whole process from beginning to the end was very pain and stress free. Jerry took wonderful care of me and made sure that I thoroughly understood my dental fees while Dr Shapiro and his assistants made me feel at ease about my treatment. Overall, the office is great, the entire staff are spectacular and I can’t wait to come in for my checkup every six months!

I’ll start my review by saying I’ve lived in the L.A. area most of my life and my dentist experiences have been mostly nightmares for an OC resident, but standard fare for an LA resident, notably east LA. I’m 30 years (young) and have always hated going to the dentist. Never given novacaine, dentist scraping and poking the hell out of my teeth and gums during cleanings.
I had been bleeding far too easily when I brush and felt nasty random stinging pains in my mouth for a good month. Took some ibuprof and while it lightly helped, didn’t take away the need to see a dentist. This couldn’t wait any longer!
Jerry was quite kind and set me up for an appointment and explained everything and made sure I understood what the process would be: you get xrays, doc checks it out and gives you all your options. It is at this point I was kinda happy since I didn’t feel rushed and could take my sweet time taking care of my dental woes. I don’t want to feel rushed but don’t want to take too long to get things done either.
Doctor’s also pretty nice. Grew to like him pretty quickly. You know that feeling when you’re talking to your doctor and you either get a ‘trust this dude’ vibe or ‘bail the hell out’ vibe? Mine leaned to trust. So we look at my xrays. I am informed I have periodontal disease/​gum disease, whatever it is, it explained why I bleed when I brush and why I felt discomfort in my mouth for the last month. Doc says it wasn’t my fault, that as far as he could see it was natural buildup of gunk beneath the gum line over the years. Promises I’ll get taken care of and introduces me to Hutton, the hygienist.
Hutton! What a swell fellow. This is where this place goes from 4 stars to 5 stars. He took DAMN good care of me. He is professional, courteous, and funny. As a fellow male, I must say, I felt outclassed! And not just because his sound system beats the heck out of mine. Haha, anyway, he made sure my mouth was numb and that I had the right local injections (had Bells Palsy 4 years ago).
I couldn’t believe the results. Hutton told me to take some pain medicine because he had to go in a bit deep for some really stubborn gunk near one of my roots. He felt bad but knew it was necessary and made sure that I knew to be proactive on this. Halfway into the procedure he asked me how the numbness/​pain was. He was confident he had done everything right but asked anyway, and that makes such a difference as a customer. I’m demanding to have Hutton next time I come in.
Hours later, and even the next day, NO PAIN! No soreness! I’m like… WTF??? That quadrant of my mouth feels great! Those chompers work like new, baby! He even called the next day to ask how I’m doing. Now that’s some damn fine followup, too!
CONCLUSION:
These awesome people made me go from hating the dentist to loving it. Such a great experience. I love the genuine care, the candor, the professionalism, the level of tech they use (which makes everything FASTER)
For me, finding a good dentist is like finding a good barber. Once you find ‘em, you’re there for life. You’re not some no-​name no-​face customer that they forget about seconds after you leave. That makes such a big difference that cannot be put into words, so I hope you know what I’m talking about. They really do care about your health. Beach City Dental Group!!! You won me over. Thank you sooooo soo much!
FYI I’ve always brushed and flossed at least twice a day and I wait an hour to brush after mah meals.

Dr. Hayashi and his staff pulled off a totally painless and super quick root canal procedure for me today. If you need to get one definitely track him down. You’ll thank me later.

I have been going here for a few years and Dr Shapiro always does a good job on my teeth. Also the office will work with me to find a solution to any problem I may have at that time. I am very happy with this office, and would recommend to anyone

I came here after a couple years at another place in Garden Grove that I really hated. I’m so glad I made the change! This office is so modern, clean, and friendly! I loved the staff… everyone from the receptionist to the dentist was friendly. They didn’t lie to me about what treatments I needed. I really appreciated that they were so honest and not trying to earn a buck just because I have insurance or something. I loved my experience and am actually looking forward to coming back! (weird right!)
I almost forgot… My dental team was Cynthia and Dr Shapiro :) Thanks!

Wow, I just looked through a bunch of reviews for this place and I have to admit, I hate going to the dentist, but I know I have to go because maintenance is an important thing. I’m giving this place 3 stars because even though I come here regularly (twice a year like you’re supposed to), you can’t do anything to change my mind as to how I feel about going to the dentist. You could offer me a car after my visit and I will still hate going to the dentist. In fact, I would much rather go to my OBGYN during Urgent Care hours than to get my teeth probed, gums stabbed and a «gentle» rinse afterwards.
The front staff seems to be a complaint in a lot of these reviews. I don’t know why, but I haven’t had an issue with them. Maybe it’s because my health history doesn’t change and I switched residences maybe twice before, so I don’t have to go through that whole song and dance. After they have me sign the usual docs on a digital pad, they’ll usually set me up for my next six month appointment.
My old dentist used to be Dr. Fatour – she was awesome, but she and her husband decided to make the move to Texas and the staff said it looks like she’ll be opening up her own practice there. Good for her. She always tried convincing me that I needed to get braces, which I’m not too keen on because really, I don’t have Kirsten Dunst teeth (a fact further confirmed by my new dentist, Dr. Shapiro, earlier this afternoon), but ortho consults are free so I’ll go in and see what they can offer me. Side note: I’ve been to a consult before, it is indeed free and I didn’t feel obligated to sign anything.
Insurance…OK, I’ve dealt with the insurance lady once maybe a couple years back when I decided to get a mouth guard (I have a teeth grinding problem). She sucks. In fact, she’s the only person I had a problem with. Maybe it’s because she deals with insurance on a daily basis or maybe she doesn’t normally see patients, but this woman definitely lacked bedside manner.
The rest of the staff… I’ll admit, they’re all younger and it seems like a very casual office where they like to kinda goof off. I can see how this can be a problem with a lot of patients considering WHO THE HELL LIKES TO GO TO THE DENTIST and you come across a staff that’s trying to make you feel at ease. I personally don’t have a problem with them and I’m not stressing out as much when I’m in the death/​teeth scraper chair once they’re talking to me and doing their thing.
So why do I keep coming back? Well, because I don’t have a problem with the service or the doctors/​staff, and they take my insurance plan. In fact, I think I’ve been coming here for 6 years now. Will they ever get anything higher than 3 stars from me? Absolutely not because in the end I still loath going to the dentist.