Burdumy Volvo

I have used Burdumy years ago when they were a Fiat dealer along with Volvo. Fast forward to 2016 and now solely a Volvo dealership. Understand when you own a Volvo many parts are Expensive. And many services are like wise. Burdumy employs qualified, ASE mechanics and they are experts in EVERYTHING VOLVO. They also sell used cars (mostly Volvo’s) as well. Realize too that quality work takes time. They prefer to use OEM parts but older models some times they need to use after market parts to complete the repair (only in few occassions) I have never had a problem with them in any way, shape or form because it is a family run organization and they always treated me like family.

I came by on my way home from work and I passed by the service department 1^st I drive a 93 Volvo 850 it was new years eve my car is due for a state inspection I wanted to ask how much will they charge to replace the odometer gear because the numbers won’t turn they said it would be a 2 hour job and labor would be 236 the part was around 50 I said I would think about it I really don’t want to get it fixed but you must have a working odometer to pass state inspection I know how to pull the mileage fromthe computer I went to the parts department to ask for the crush washer for that car it came to 1.14 when I tried to pay the owner with my credit card I guess the owner did not want to ring it up he gave me the crush washer as a Christmas present. Good dealership.

Our buying experience at Burdumy Volvo was fantastic. We were in the market for a new vehicle after my wifes was totaled in an unfortunate accident. After some research, we had settled on a Mazda6. We decided to do our appropriate due diligence and went to look at the Volvo S60. It was our first test drive. Unfortunately for the other dealers, the Volvo blew the doors off of the competition (ewww, so cliched). Nothing stood up to it. Not only that, but the buying experience at Burdumy was beyond compare. The salespeople were patient with our questions and allowed only the vehicle to form our opinion. My next car will be a Volvo, and it will, most definitely, be purchased from Burdumy Motors.

I drove from Fishtown to Burdumy Volvo for a PA state inspection and an emissions inspections. You can make an appointment online, and they even offer you a courtesy loaner car. Wonderful service! I had an awful experience last year at an inspection place in Philadelphia. Burdumy Volvo was quite the opposite. They are polite, they will talk to you about what’s wrong with your car, and they provide fast service. I would absolutely recommend them!

Burdumy Volvo is a nightmare. Please read my story before using them.
I live in California, and was looking to purchase a super 2000 Volvo V70R off eBay. I sent the car to Burdumy to do a pre-​purchase inspection since I would be unable to see the car before purchasing it.
Burdumy listed the following issues– Tires needed replacing, a spring seat needed replacing, one strut was leaking, the top motor mount was torn, and that a light bulb for the rear license plate was burned out. I specifically asked about rust, and they said there were no issues. I talked to them on the phone about the car and I was told it was a «great car». I asked if they would buy this car for their mother, and the response was Yes.
Two weeks later the car arrives in California. I take the car to the top rated Volvo independent shop in Northern California, Fast Lane European. They check the car out a find the car is an absolute mess.
Some of the issues–
–All mounting points for the radiator (which supports the intercooler and other critical components) are broken. It is being supported by one single bolt and hanging precariously.
–The car has been hit in the front and rear (not on the CarFax), but you can see damage where the fender attaches to the car. Not to mention the fender and hood are not fitting correctly.
–The front end of the car has been replaced with a GLT front end (non-​R). Also a majority of screws to mount this bumper are missing. The fog lights are gone as well.
–The power steering pump is damaged with a ½ inch notch in the pulley. This will destroy the serpentine belt quickly and often.
–The engine air guide is completely missing from the car.
–Check engine lights and ABS lights are on with codes.
–There is rust on the hood including bubbling and a 4 inch end of the side of the hood is rusted.
–The hood is mounted very high on the passenger’s side and will not open unless a second person is bouncing the hood while the hood release is pulled.
–The brakes are heavily corroded and not stopping the car properly.
–Every motor mount on the car failed and the drive train is so loose that the angle gear is hitting the bump stops.
–The cooling system has bloated components about to fail.
–The ball joint boots are torn and one ball joint has a lot of play.
–The kick panel under the glove box has broken tabs and is falling off, requires replacement.
–Both struts are completely corroded and failed. They look like they came from the bottom of the ocean they are so bad. My master Volvo mechanic comments that he has never seen one in his life this rusty. He also needs to replace all the strut mounting components due to corrosion.
–Both spring seats have failed, not just the one Burdumy mentioned.
–The sway bar end links are completely corroded and failing.
–The inner fender panel on the driver’s side is completely loose and rubbing on the tire. It has a huge chuck cut out of it from the tire rubbing.
–The inner fender panel on the passenger’s side has a hole cut in it for some unknown reason.
–The brake lines are improperly installed and twisted. Very unsafe!
–The fan shroud is broken and a large part is just missing.
These are just some of the issues. To fix the ones that my mechanic says is necessary to make the car safe costs $ 6,000!!! This car was purchased for $ 4,200, so we are talking about around 150% of the car’s value in necessary urgent repairs. I call Burdumy Volvo and discuss this with the service manager and the owner’s son after sending them pictures of all the issues, and they seem to think they did a good job inspecting the car. They both tell me, «if the car runs, stops, and and isn’t blowing smoke out of the tailpipe, then it is a good car.» They seem to believe that when they check items off on their pre-​purchase inspection report as being in good working order, that they do not really need to check those items. At least a dozen of the issues my Volvo master mechanic found as being major issues were supposedly checked by Burdumy and given a clean bill of health.
If I lived in state, they would be facing a law suit, as I made my decision to buy this car and transport it 3,000 miles to California largely based on Burdumy’s inspection and claim that this was a «Great car». Their inspection process was irresponsible and extremely misleading. I warn anyone taking a car to their shop to read this story, if they can’t even do a basic pre-​purchase inspection, do you want them doing any serious work on your car?!?
Update–
I find the dealers response insulting. They did a completely irresponsible job and have no excuse for this. This is likely the same manager who told me over the phone that they considered it a good pre-​purchase inspection, «as long as they checked that the car started and stopped, and wasn’t smoking out the tail pipe.»

Drove 30 mins to see the inventory listed on their website. None of the cars we wanted to see were actually on the lot. We then got a mini lecture from the sales guy about how the Internet isn’t accurate and we should have called. So we left and won’t be going back.

I’m writing this review as I stand here in the showroom of Burdumy Volvo. Three sales reps are sitting here refusing to provide me with any meaningful service. I’d love to play the race card, but I’m quite racially ambiguous, I also pulled up in a BMW M3, so I really can’t quite speculate why the service from the sales floor is so poor. Just disappointed that i drove 30 minutes for nothing. Guess sales are booming…

Since my last review, my husband purchased a decade-​all handsome Volvo C70 (convertible) from Ft. Washington dealership, which for the last couple of years has promised but not follow-​up on fixing annoying rattle. (Don’t promise and forget or not do or then make excuses.) So, although I always go to the dealership where the car was bought, I dropped it off at Burdumy (much closer to our house) and Stefan was delighted that his entire list of «issues» had been attended to. (We’d already given the Ft. Washington dealership plenty of opportunity to service the car they sold us, but,…) I’m beginning to think about my next car purchase in about a year. Volvo just entered the list of contenders in a big way. Again, Burdumy service and competence speaks volumes. I expect to be shopping on their lot in a year or so.