Texaco Xpress Lube

I’m sure I’m not the only lazy bum out there who doesn’t want to put in the effort to change their own oil. And I’m sure I’m not the only guy in the world who isn’t just lazy, but also knows nothing about cars whatsoever. Heck, the most maintenance I can perform on my car is refilling the wiper spray. So with all that said, I need to go to one of these super quick lubes to get my oil change on.
Now I will start this review off my admitting I did not know where I was when I pulled up. I normally go to Valvoline, and one day when passing by this location I said «oh look, a Valvoline! I’ll go here when my car is due.» Turns out I did not read the Valvoline sign but a Havoline sign, so the precious coupon I had printed out did me no good.
The first employee who greeted me upon pulling up to the service bay was not the friendliest guy in the world. When I told him this was my first time here he thrust a pad of paper through the window and didn’t really say what it’s purpose was for. A simple «can you fill this out» would have been sufficient.
Once that was done I was told to wait in the little lobby area. It was your average quick lube waiting area, complete with stale smell, TV with volume turned all the way down, and those quarter candy machines that are probably changed on an annual basis. There was a window into the service bay so you should have been able to watch as the employees worked on your car, but the window was conveniently blocked off at the bottom by a row of oil containers so that you could not see your car; just the employees heads.
There was a point when they employee working on my car took a break to take a personal call on his cell phone, and the employee stationed at the cashier station was talking on his cell phone non-​stop, including when he was in the process of ringing me up. Of course they did their little spiel where they came out and said «this is what you should be doing today based on manufacturer’s suggestions» and blah blah blah.
In the end the oil change came out to $ 36 and change, which I thought was a bit steep. The lame service and high price definitely did nothing to win me over, and I’ll definitely be on the lookout for a different place to take my car to 3,000 miles from now.