Vip Nails And Spa

Lulu was so amazing! Massage and pedicure were so good, she was careful and took her time even though they closed at 5 and it was passed that time! Such a relaxing experience! Will be back for sure!

Been here a few times. Happy and satisfied every time I leave! :-) They do good work.
Will return. I’ve had a gel mani and regular pedi. I’ve had acrylic done with gel mani. I just went in for a fill and gel mani. :-)

I have been coming here for years and have never had a bad experience. Yes, VIP is busy, however making an appointment is the best way to avoid waiting. Walk ins would have better luck during the week, rather then weekends. The staff is friendly and the facility is clean. I literally have used each technician here, and have always loved the outcome! Do yourself, a favor and order the Delux Pedi, your feet will thank you for it

This is a busy nail shop. I would not classify it as a salon though. In a salon environment, you don’t have to flag down someone to acknowledge your presence nor do you have to point out that they missed painting one of your toes completely. When I take a chance and patronize this nail shop, it’s ok… not excellent… simply ok. The odd thing is no matter what service you get, they tack on 50 cent to your bill. When I inquired about the mysterious 50 cent fee today, the lady told that it’s a disposal fee but she has been meaning to remove it. She didn’t remove it from my bill so I’m assuming she means the register programming. Anyway, it just seems odd to tack on this fee. The place is big but too congested… too many stations, equipment so it feels claustrophobic. I’ve never been offered water or soda where other patrons around me were. This is my last resort for a pedicure in Atascocita.

HORRIBLE Service. Charged my $ 35 for «gel manicure». Told the woman three times that I didn’t think she was doing it right, she assured me she was just about to apply the «fake nail». NEVER did. Walked out with basically a coat of paint on my own nails. I tried to get them to do what I wanted but they essentially pushed me out the door. Will absolutely never give this place my business again.

I asked for a glass of wine after noticing the nail tech offering everyone wine. When I asked the lady gave me an attitude and started speaking in her language. She told me wine was only for VIP customers! Well it would have been nice just to offer me water! I am a paying customer! Trust me I want be back! No customer service or professionalism!

I’ve had bad experiences in the past, but so impressed with the relaxing atmosphere, I chose to return
So glad I did! Tammy did a great job on my. pedicure and took her time. The chair massage did help out a ton! But I’m satisfied.

I went in on a Saturday afternoon. I knew they would be busy, I was prepared to wait. When I did get service the tech told me she would not have time to perform my full set and pedicure. I informed her that I had waited for an hour and needed both to be completed. She then agreed and began my nails at which time she mumbled under her breath the whole time and seemed to not want to perform the service. I informed her that if she did not want to do my nails I could go elsewhere. The manager came over, who also had an attitude. After which she finished my nails, one hand of nails are longer than the other. I chose not to get a pedicure. I will NEVER return here. There are too many choices and much nicer people to spend my money with.

My friend invited me out for girl talk since I have had a rough time lately. I walked in rather impressed at how lovely everything was and how nice it was! I went to sign in and no one was anywhere near the desk, no pen, just stood there for several minutes til someone waiting loaned me theirs. Sat down and waited until a very abrasive, rather rude woman came over and started asking questions about what I wanted, it felt like she was shouting at me. I think she’s the manager. They took me back and put me in a pedicure chair, which I sat in for 30 minutes before anyone touched my feet. There were NO prices listed ANYWHERE! I had to ask about everything.
I went with a deluxe pedicure and wanted them to refill my gel color nails and fix two of them that had broken. They told me it would be much cheaper just to get a full set, so then they tell me awhile later it’s actually $ 50 for a full gel color set. The pedicure was underwhelming and the woman pulled a color out of her box and asked me if I wanted it and I said no because I didn’t like it. So she kept asking without offering any other options. Only bright shiny pink. So I try to tell her other colors, and she keeps holding up a hideous pink. I started pointing to things that were the color I wanted. She completely ignored me and tried to paint my toes that color anyways. The woman next to her spoke to her in Vietnamese and she left coming back with 2 bottles of a very slightly different, not so hideous pink. I said no, can I please see the colors? Eventually I gave up and let her do the not so hideous pink. There was no use in asking for anything else.
I didn’t want to pay $ 50+ for gel nails, it was out of my budget so I just went for normal solid color. After the pedicure, I went to get my nails done, she ripped off my current nailed using her own nails, nothing to loosen them, just stuck her own nail under mine and ripped them off. I had chosen the color I wanted, a soft light pink and a sparkly black to use on one nail on each hand. She brings back again, a ridiculously bright pink, clearly not the color I had in my hand that I had chosen. I kept showing her the number and little nail and she kept saying it was the correct one when it very clearly was not. She was completely inattentive to my nails, didn’t say a word to me. Just roughly moved my fingers around. She left ridges and bumps of the finished powder/​nail on the underside, and cut them WAYYYYY too short. I rarely even have my natural nails this short. They are so small. Then when buffing took a huge chunk of powder on BOTH black nails, and didn’t try to fix it, just shaved off more of the powder to try and make it even, and neither are at all. There is also a very clear noticeable parts of the nail with glitter and no glitter and rough ridges. The black nails were the only color she actually got right and they look hideous.
I’m not sure if this woman has a pink preference and think everyone should wear pink but I DO NOT like bright pinks, hot pinks, dark pinks, really any type of pink on my nails or any other part of me except for one specific shade. And I was and still am upset my nails and toes are two different shades of bright Barbie pink.
When checking out the manager was quick to add on a $ 5 charge for things that were never mentioned before. My friend was charged $ 5 for French tip. I got a $ 5 charge for the woman (Cindy is her name) to rip my nails off. It was also very clearly advertised on their website (no prices there either) and on the menu drinks are complimentary. I was never offered anything at any point in time. I saw one woman get a glass of wine and she was clearly a regular. I could see they have a couple regulars, and the place overall was nice, but I felt really cheated out of my treat to myself which I paid a RIDICULOUS sum of money for, then pressured for a tip.
It was beyond infuriating to not receive good service, wait around for so long, not be able to actually even choose my own nail colors without some gross shade of pink being forced on me, have prices hidden from me and still be pressured to tip and get extra services. The spa is nice and all, but I will not be returning. I’m going to wait until these grow out, have them taken off and go to my normal nail salon and get my $ 40 gel color, relaxing, treat to myself with nice conversation and no pink in sight.
Now, I don’t have anything against people who like pink, but to have it forced down my throat and then have no one listen to me when I try to say what I want and have these outrageous prices hidden from me is not fair. I was really upset with my overall experience here. I can’t wait til they grow out so I can changed.

I used to come here a lot, but the last two times have not been pleasant. Just this last time I asked for a mani and a pedi. The pedi was fine, but the mani was awful. The tech said that I had no cuticles (which I did) so she insisted she would just paint my nails and that would be it. She didn’t massage my hands, no lotion, no soaking, just paint them, which was a horrible job. The paint was all on my cuticles, it looked like I painted them with my left hand. I felt very rushed, and when you go to a nail salon and feel that way you just know it isn’t going to be a good experience. They also started putting plastic around the feet soaking area for «sanitary purposes», which I didn’t know till the ladies started talking about it. After the tech started painting my toes, I realized there was no plastic in my soacking tub, which wasn’t a clean feeling. Not going back here again.

Made an appointment for my friend, my sister, and me to get a pedicure. The tub water was tepid (mind you they said there was a water main break yesterday and thus the water is not hot. Not sure how that effected the temperature but let us be accurate). Bathroom is dingy and looks like it hasn’t been scrubbed ever. My pedicure went well, wish the woman doing the pedicure would have listened a bit more to my needs but I’m satisfied with my pedicure. Their front desk guy; however, needs to learn how to be polite and courteous to customers. I pay my bill, leave an awesome tip because that’s how I roll, and as I’m trying to get things situated back into my wallet he is shoving the appointment book where my wallet is and pushing it off the counter. He is watching my wallet as he does this. I just found that very, very rude.

I was a walk in and was able to get in right away. I did the classic pedicure which was like any other pedicure and the massage was a good amount of time. I will be back here :)

Got a classic pedicure, not many polishes to choose from, but from what there were the brands were quality (OPI and the like). The massage was nice and longer than most salons I go to. Prices were very affordable, and if it weren’t for the fact that I’m renovating my home I would have jumped at a manicure which was only $ 12 (Classic pedicure was $ 22). Overall great experience.

This place is great you really get the whole SPA experience and actually leave feeling relaxed.

Wow. I’m really surprised by the poor reviews. Really, really, really surprised. I’ve been to all the nail salons on 1960 from Krogers to Target and down to the HEB in Summerwood over the past 5.5 years. VIP and Summerwood Nails are the best by a fairly long shot. (oh, the one across the street from HEB near Texas Hair may be good, I’ve only been there once). Anyway, VIP nails, I’ve been going there since it’s opened. The only bad experience I ever had was that I got «lost» in a crush of many, many people on a weekday afternoon (and even with the sign in sheet) they didn’t call me, didn’t call me, and I finally walked out after about 30 minutes. THIS experience, however, was highly unusual and reflective of it being a mad rush (of many customers) and busy techs. I’d say that the fact that they are always busy is reflective of their having many satisfied customers. My experience (other than the above) has always been very positive.

This place looked promising at first. Nice atmosphere for a nail salon with lots of seats.
Unfortunately, the manicure was the worst I’ve ever had in my life. My nails were filed in weird shapes down to the quick… Then she attacked my cuticles. After making me bleed once, all my cuticles were ragged… Looks like they were trimmed with a Weed Eater. Then the polish was applied in globs, all over the edges of my fingernails and dried all bumpy.
I had to go home and give myself a manicure in an effort to salvage my poor cuticles and nails.
All this for a place where a mani/​pedi are on the expensive-​ish side for the area ($ 34 for a basic mani/​pedi.)
Will not be returning.

Now i was a walk in on a mid saturday afternoon and I will admit that I did have to wait. but I was in no hurry!
They have a sign in sheet, which is nice! Once I got taken back I did sit in my pedi chair for awhile with my feet soaking but I was taking full advantage of the massage chair as my back was spasming badly!
Once they got started, I thought she was very gentle as usually I am kind of ticklish. I talked to her about reflexology, which she did use a bit and chat with me about it!
I thought she did a very nice job, I was relaxed and enjoying it, since it had been awhile for me since my last pedi!
Now the waxing girl was great, she really took her time to make sure my eyebrows were done right! I was way overdue and was very pleased.
They give a «rewards» card of sorts for discounts once you have visited so many times. I thought the customer service was great. I just had simple stuff done so I thought I got a good value! $ 22 for a classic pedicure and $ 7 for eyebrow wax.
Will definitely be back!

I wish I had read the review before I went to this salon. I wanted to try a new place so went for a pedicure and refills. The pedicure was delightful and my refills were very thick but I know each Tech does them different. THAT WASN’T the problem. A few days after I left the salon one of my fingers started hurting pretty bad. The next few days it got very red and swollen and I couldn’t touch anything with it. I called the salon, spoke with Don the owner. Went in the next day to show him AND OF COURSE it was my fault… he said I had a ingrown nail. WHAT… How could that be. It was at the bed of my nail not the top. I have to say I knew before I went that he would not take ownership that this happen at the salon. I didn’t ask for refund, had no intentions too, just wanted him to be aware that maybe they need to clean the tools in between clients. Of course all the employees were looking at me and chanting, I couldn’t understand their language. All were shaking their head and saying HANG NAIL!!! I didn’t see MD after their names on the permits… So BEWARE… stay away… find another place. Sure would have been nice if they said I’m so sorry, will be more careful next time, clean our tools in between customers. I will tell all my friends to STAY AWAY!!!