Customer service is horrible here. I walked in to place an order. The lady standing at the counter rudely said«what do you want to order.» I gave a funny look and she replied with«we are really busy!» I turned around and walked out after I told her we would go somewhere else. I’ll never go back. There are plenty other pizza places around here.
Karla K.
Classificação do local: 1 Humble, TX
Stay Away! Got FOOD POiSONING! The food was not cook all the way. I ordered a Supreme Pan Pizza. Went to the Doctor’s office and he stated that this location is terrible with food handling. I will never again order a Pizza Hut pizza.
Elizabeth R.
Classificação do local: 1 Humble, TX
Bad. Costumer service !! We order over the phone and they did not gave me what I want.
Amber C.
Classificação do local: 5 Crosby, TX
There has been a tremendous improvement of food and service at this location. I’ve ordered twice now and have been blown away. I stopped ordering from this Pizza Hut about a year ago due to slow service, poor product, and rude staff. But the other day I was craving a personal pan, so I stopped by. The staff was very friendly and my pizza was waiting there for me. It was Delicious.
Kara B.
Classificação do local: 1 Humble, TX
The food itself was okay, but was cold. It took over 2 hours to get our delivery order. We called several times to check the status, and were told it was out for delivery each time. The delivery driver was very apologetic, which we appreciated. It seems this is a very poorly managed store. We won’t be spending our money at this location ever again.
Alyson L.
Classificação do local: 1 Humble, TX
This location is pretty terrible and but i love the wings. I would give more stars for the food overall, but this location is not great. Not a single person is wearing gloves. They are looking at their cell phones then touching pizza and i saw a kid in the back literally cough on his arm but over the pizza he was making. One guy said«if she calls again tell her I’ll kill her» and someone keeps saying«shit.» the girl at the register disappears and is telling the guys in the back she made Apple pie and she’s been eating it and comes back to toss wings. Im pretty sure she didn’t wash her hands.
Mary P.
Classificação do local: 1 Lufkin, TX
Ordered medium supreme. Wasn’t asked about crust. Receipt said hand tossed. Told them I wanted deep dish. Didn’t notice till I got home. Got a medium supreme pizza that’s gummy in the middle. Not happy. Called them and they offered to remake it. Too late. Took the credit. Disappointed in Pizza Hut. First time going there and aside from the credit, my last. :(
Chris N.
Classificação do local: 1 Fremont, NH
Pizza Hut is Pizza Hut, so this review is all about service, not about food quality. This location is notoriously slow. When you order online they are never even close to the delivery time(my latest order too 1.5 hours for 1 cheese pizza). They must look at the caller ID and match it to an order because when you call to check on an order they don’t answer the phone. They lie to you. I asked to speak to the manager. Told the driver of my experience talking to the manager… turns out he’s not the manager. Nice. In the past this location has forgotten items(wings/breadsticks), and has even no-showed us one time(yet still charged our credit card… got the $ back a few days later). Lesson learned. Customer lost.